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- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
basic thing they expect you to deliver? To zero in on your basic goods, trust your gut in figuring out what skills you bring to the table—and what you don’t. If your brilliant business idea relies on software programming and you’re not a... View Details
Keywords: by Dina Gerdeman
- 15 Dec 2015
- First Look
December 15, 2015
regimes. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50186 Are the 'Best and Brightest' Going into Finance? Skill Development and Career Choice of MIT Graduates By: Shu, Pian... View Details
Keywords: Carmen Nobel
- 29 May 2007
- First Look
First Look: May 29, 2007
worldwide. The organization is at a crossroads as it attempts to reach the ambitious goal of serving 10% of the 20 million Egyptians living in poverty by 2023, while at the same time developing the local NGO capacity to serve the... View Details
Keywords: Martha Lagace
- 06 Jul 2016
- Research & Ideas
The Truth About Authentic Leaders
In this sense leaders’ styles become the outward manifestation of their authenticity. As leaders gain experience and develop greater self-awareness, they become more skillful in adapting their style, without... View Details
Keywords: by Bill George
- July 2019 (Revised October 2022)
- Case
Jai Vakeel Foundation: Addressing Disability
By: V. Kasturi Rangan and Kairavi Dey
Jai Vakeel, a nonprofit organization in India, serves individuals with Intellectual Disability (ID), those with an IQ below 70. The organization was founded by the parents of a child with Down Syndrome, and they (and their next generation) steadily built the... View Details
Keywords: Social Enterprise; Nonprofit Organizations; Transition; Growth and Development Strategy; Organizational Change and Adaptation; Family Business; Health Care and Treatment; India
Rangan, V. Kasturi, and Kairavi Dey. "Jai Vakeel Foundation: Addressing Disability." Harvard Business School Case 520-010, July 2019. (Revised October 2022.)
- 04 Mar 2024
- What Do You Think?
Do People Want to Work Anymore?
month’s column How Do You Hire for Attitude? Hiring for attitude, training for skills is an important and winning strategy. But too many applicants experience what Caroline Hickey, in an email to me, described: “As a career coach, I... View Details
Keywords: by James Heskett
- 22 Nov 2023
- Research & Ideas
Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
highly-skilled tasks with and without AI. After establishing a performance baseline, consultants were randomly divided into two groups. The first group would “conceptualize and develop new product ideas, focusing on aspects such as... View Details
- 09 Jan 2024
- In Practice
Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
Three years later, Netflix announced the grand prize of $1 million to a team besting it by 10.06 percent. “Generative AI’s strength is to develop ideas that will resonate with a broad audience and garner wide market appeal.” Despite the... View Details
- June 2001
- Exercise
Strategic Human Resource Management Applications Exercise
By: Michael Beer
Overview of a method for diagnosing and developing an organization's capability to achieve its goals and implement its strategy, with exercises for application. A rewritten version of an earlier exercise. View Details
Keywords: Competency and Skills; Goals and Objectives; Management Practices and Processes; Organizational Design; Strategy
Beer, Michael. "Strategic Human Resource Management Applications Exercise." Harvard Business School Exercise 401-044, June 2001.
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
apply their skills and knowledge to improve health-care systems. (A book excerpt from Designing Care follows.) Martha Lagace: How does health-care delivery fit into the greater context of health-care reform? Dr. Richard Bohmer: Broadly... View Details
- May 2011
- Article
The Wise Leader
By: Ikujiro Nonaka and Hirotaka Takeuchi
In an era of increasing discontinuity, wise leadership has nearly vanished. Many leaders find it difficult to reinvent their corporations rapidly enough to cope with new technologies, demographic shifts, and consumption trends. They can't develop truly global... View Details
Keywords: Communication Intention and Meaning; Interpersonal Communication; Experience and Expertise; Values and Beliefs; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Leadership Development; Corporate Social Responsibility and Impact; Personal Characteristics; Power and Influence
Nonaka, Ikujiro, and Hirotaka Takeuchi. "The Wise Leader." Harvard Business Review 89, no. 5 (May 2011).
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
are, what they know, how you hire, and how you develop their skills and attitudes over time. Performance management practices, including compensation, incentives, values, control systems, and performance... View Details
- January 2025
- Case
Davivienda Bank’s Upskilling and Reskilling Strategy in Colombia (Abridged)
By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this abridged case examines the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking sector and one of the companies belonging to Grupo Bolívar, a major Colombian conglomerate—and the bank’s upskilling and... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Information Technology; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Strategy; Business Strategy; Corporate Strategy; Banking Industry; Latin America; Central America; South America; Colombia
- 11 Apr 2024
- In Practice
Why Progress on Immigration Might Soften Labor Pains
for skilled and unskilled labor. Either way, immigration will be a critical issue during the US election season. The carefully negotiated bipartisan bill that failed in the House of Representatives earlier this year highlights the thorny... View Details
Keywords: by Rachel Layne
- January 2020 (Revised January 2025)
- Case
Freelancer, Ltd.
By: Christopher Stanton, Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500... View Details
Keywords: Freelancers; Platforms; Digital Labor; Labor; Human Resources; Management; Internet and the Web; Growth and Development Strategy; Digital Platforms; Information Industry; Australia; United States; Philippines
Stanton, Christopher, Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik, and Nina Cohodes. "Freelancer, Ltd." Harvard Business School Case 820-075, January 2020. (Revised January 2025.)
- 25 Apr 2012
- Research & Ideas
The Importance of Teaming
need to develop and use new capabilities for sharing crucial knowledge quickly. They must learn to ask questions clearly and frequently. They must make the small adjustments through which different skills... View Details
Keywords: Re: Amy C. Edmondson
- 20 Jun 2005
- Research & Ideas
Creating a Positive Professional Image
"predicament" or event that reflects poorly on their competence, character, or commitment at some point in time, due to mistakes they have made in the past that have become public knowledge, or competency gaps (e.g., shortcomings or limitations in View Details
Keywords: by Mallory Stark
- 2012
- Working Paper
Expertise Dissensus: A Multi-level Model of Teams' Differing Perceptions about Member Expertise
By: Heidi K. Gardner and Lisa Kwan
Why are some teams more effective than others at using their members' expertise to achieve short-term performance and longer term developmental benefits? We propose that a critical factor is expertise dissensus-members' differing perceptions of each other's level of... View Details
Keywords: Groups and Teams; Failure; Experience and Expertise; Research; Performance Effectiveness; Knowledge Use and Leverage; Perception; Personal Development and Career
Gardner, Heidi K., and Lisa Kwan. "Expertise Dissensus: A Multi-level Model of Teams' Differing Perceptions about Member Expertise." Harvard Business School Working Paper, No. 12-070, February 2012. (Revised March 2012.)
- 10 Jan 2005
- Research & Ideas
The Knowledge Coach
intuits a developing bottleneck in the assembly line and creates a fix before a problem occurs. It's also the CEO who draws on years of experience to solve a strategy imbroglio that has paralyzed top staff. It's the venture capitalist—who... View Details
Keywords: by Dorothy Leonard & Walter Swap
- December 2003 (Revised April 2005)
- Case
Camilla Denison (A)
By: H. Kent Bowen, Bryce LaPierre and Virginia Fuller
Follows a successful manager as she takes on challenging assignments to lead manufacturing and development organizations. Details many experiences that influenced her character and attitudes from her youth to her graduate education and first jobs. Students discover the... View Details
Bowen, H. Kent, Bryce LaPierre, and Virginia Fuller. "Camilla Denison (A)." Harvard Business School Case 604-061, December 2003. (Revised April 2005.)