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Show Results For
- All HBS Web
(2,801)
- People (5)
- News (719)
- Research (1,605)
- Events (7)
- Multimedia (23)
- Faculty Publications (1,157)
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
later? At least in some cases, the answer is yes, according to Harvard Business School researchers who tested the effects of highlighting a product’s trade-offs with almost 400,000 customers of Australia’s... View Details
Keywords: by Danielle Kost
- April 1990
- Case
Perrier Recall: A Source of Trouble
By: Stephen A. Greyser and Norman Klein
When a laboratory discovered traces of the carcinogen benzene in bottles of Perrier, Group Perrier of America immediately announced a voluntary U.S. recall of all Perrier brand imported water. This case describes press coverage of the U.S. recall and the worldwide... View Details
Greyser, Stephen A., and Norman Klein. "Perrier Recall: A Source of Trouble." Harvard Business School Case 590-104, April 1990.
- July 1997
- Teaching Note
U.S. Bank of Washington (TN)
By: W. Carl Kester
Teaching Note for (9-292-057). View Details
- 05 Jul 2014
- News
The Power of the Pub
- June 2011 (Revised August 2012)
- Case
Coca-Cola in 2011: In Search of a New Model
By: David B. Yoffie and Renee Kim
Muhtar Kent, CEO of the Coca-Cola Company, faced a critical decision in 2011 after closing a $12 billion deal to buy its troubled North America bottling operations from its biggest bottler, Coca-Cola Enterprises. The decision was prompted by several changes in the U.S.... View Details
Keywords: Beverage Industry; Strategic Positioning; Mergers And Acquisitions; Competition; Business Model; Vertical Integration; Competitive Strategy; Corporate Strategy; Franchise Ownership; Investment; Food and Beverage Industry; United States
Yoffie, David B., and Renee Kim. "Coca-Cola in 2011: In Search of a New Model." Harvard Business School Case 711-504, June 2011. (Revised August 2012.)
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
customers amid an explosion of online retail options. Grab users can also courier parcels or order food delivery through its app. Go-Jek’s app does those things too, and also lets users order concert tickets... View Details
- 01 Mar 2005
- News
House of Bread on the Rise
McCANN: Former defense atforney learned the bakery business from scratch. The lessons Sheila McCann (OPM 24, 1996) learned from the surprising failure of her second House of Bread retail bakery turned out to... View Details
- February 2023
- Case
Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (A)
By: Jorge Tamayo and Jenyfeer Martínez Buitrago
In 2020, Alejandro Simón, CEO of Sancor Seguros Group, a nearly 75-year-old cooperative that had become Argentina’s insurance leader, had to decide about the Group’s digital transformation strategy. The Group’s values and history needed to be considered during the... View Details
Keywords: Organizational Change and Adaptation; Digital Transformation; Organizational Culture; Cooperative Ownership; Strategy; Business Strategy; Adaptation; Technology Adoption; Insurance Industry; Latin America; South America; Argentina
Tamayo, Jorge, and Jenyfeer Martínez Buitrago. "Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (A)." Harvard Business School Case 723-422, February 2023.
- September 1976
- Teaching Note
Benihana of Tokyo, Teaching Note
By: W. Earl Sasser
Keywords: Food and Beverage Industry
- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
"strategic service vision" companies must adopt. Leading a breakthrough service—one that alters the basis of competition in entire industries—is different. Those that have done it understand things that their competitors’... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
services, Four Seasons Hotels & Resorts, J. W. Marriott, Nordstrom, Publix supermarkets, Quicken Loans, Southwest Airlines, Starbucks, USAA insurance, Wegmans, Whole Foods Markets, among others. These organizations have a greater than... View Details
- 23 Apr 2018
- News
Sowing the Seeds of Leadership
Foods Market regularly stocks EARTH’s bananas, dried fruits, and cobranded coffee. Outreach and Impact In his current role, Condo spends about half of his time on the road, meeting with members View Details
Keywords: Deborah Blagg
- Web
Faculty & Researchers - Managing the Future of Work
The Gift of Global Talent: How Migration Shapes Business, Economy, & Society . Research Use Purpose to Transform Your Workplace , Harvard Business Review, 2022. With Leena Nair, Nick Dalton, and Patrick Hull. Digital Commerce and... View Details
- 12 Sep 2011
- Research & Ideas
The Untold Story of ‘Green’ Entrepreneurs
wind power seemed of much more importance in some countries than in others, "a very odd pattern in the geographical locations of the firms," Jones says. "This sparks my imagination. In the... View Details
Keywords: by Sean Silverthorne
- 19 Jun 2009
- Research Event
Business Summit: The Evolution of Agribusiness
future challenges based on their unique vantage points. Through the study of agribusiness at Harvard Business School, the notion of the value-added food chain was born. Both... View Details
- 09 Feb 2023
- Blog Post
The Sixth Year of Short Intensive Programs (SIPs) at HBS
three programs: Accelerating Climate Solutions; Africa Rising: Understanding Business, Entrepreneurship, and the Complexities of a Continent; and Moving Beyond DTC (Direct to Consumer). In Accelerating Climate Solutions, Professor Eleanor... View Details
- 2014
- Book
Can China Lead? Reaching the Limits of Power and Growth
By: Regina M. Abrami, William C. Kirby and F. Warren McFarlan
At the time of the American Revolution, China was the strongest, richest, and most powerful civilization in the world. The Great Qing Empire ruled China and dominated East Asia by a combination of power and cultural prestige. China's economy was the world's largest.... View Details
Abrami, Regina M., William C. Kirby, and F. Warren McFarlan. Can China Lead? Reaching the Limits of Power and Growth. Harvard Business Review Press, 2014.
- May 2005 (Revised January 2008)
- Case
Inniskillin and the Globalization of Icewine
By: Geoffrey G. Jones and Jillian Hirasawa
Deals with the growth of the icewine industry and follows Vincor International as it creates an international market for its Inniskillin Icewine--a luxury alcoholic beverage consumed as a dessert wine. Gives the history of the alcoholic beverage industry in Canada and... View Details
Keywords: Global Strategy; Globalized Markets and Industries; Marketing Strategy; Product Marketing; Luxury; Food and Beverage Industry; Canada
Jones, Geoffrey G., and Jillian Hirasawa. "Inniskillin and the Globalization of Icewine." Harvard Business School Case 805-129, May 2005. (Revised January 2008.)
- summer 1978
- Article
Institutional Dimensions of the Malnutrition Problem
By: James E. Austin
Austin, James E. "Institutional Dimensions of the Malnutrition Problem." International Organization 32, no. 8 (summer 1978).