Senior Leaders - Publications - Faculty & Research

30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

super-large organizations can maintain a sense of "family." In Wal-Mart's case, it involves such things as clear channels of communications, particularly electronic but also involving frequent store visits by senior executives... View Details

Keywords: by Manda Mahoney

02 Jan 2001
Research & Ideas

Can Japan Compete? [Part One]

Japanese government to make the necessary policy changes because these attitudes are so deeply ingrained, particularly in 60- to 70-year-old officials who are in senior posts. Change will be more rapid when the next generation of View Details

Keywords: by Martha Lagace & Hilah Geer

12 Jun 2019
Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

Conversely, I’ve heard investors say they wish the leaders of their portfolio companies would be more transparent about challenges they are facing and ask for help. As one investor said to me, “They already sold me on the business and... View Details

Keywords: by Julia Austin

05 Jun 2013
What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

is what you say is what you do." Larry Slate, in commenting on how NSM works in his organization, said, "Employees are expected to (be) 'dedicated, professional, accurate, and ethical.' As employees we expect the same from management." Ashok Jain added,... View Details

Keywords: by James Heskett

23 May 2000
Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

Not long ago, the senior management of a leading high-tech company was surprised to learn that research showed their R&D groups' creative performance to be in a prolonged slump following a corporate downsizing. The company's... View Details

Keywords: by Peter K. Jacobs

10 Oct 2000
Research & Ideas

Cross-Sector Collaboration: Lessons from the International Trachoma Initiative

opportunity not only to learn about complexities of implementing this type of program but also to build support within the company and strengthen the personal relationships between the two organizations. For example, several of Pfizer's key top managers made field... View Details

Keywords: by Diana Barrett, James Austin & Sheila McCarthy

10 Sep 2018
Research & Ideas

Celebrating 'The Men and Women of the Corporation' 40 Years Later

Rosabeth Moss Kanter: Because ideas move the world, and I wanted to move the world. I have a PhD in sociology, with a focus on social psychology and organizational behavior. Being a thought leader is a form of leadership, and I'm... View Details

Keywords: by Robin J. Ely

27 Jun 2007
Lessons from the Classroom

Learning to Make the Move to CEO

You're a successful senior executive with 20, 25 years of experience under your belt. You've made your mark and stand just 1 or 2 rungs from the position of CEO. Now what? As faculty chair of Harvard Business School's Advanced Management... View Details

Keywords: by Julia Hanna; Education

21 Nov 2016
Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

targets, but a tactical tool that’s rarely part of strategy formulation. Develop the best product, and let the sales department figure out the best way to get it to the customer, they think. And many sales leaders like it that way.... View Details

Keywords: by Michael Blanding

21 Aug 2007
First Look

First Look: August 21, 2007

Purchase this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=507036 Earthbound Farm Harvard Business School Case 807-061 Describes a set of decisions confronting the senior management of Earthbound Farm, the... View Details

Keywords: Martha Lagace

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

senior management, or even bosses all the way down. In contrast, context refers to organizational factors, outside the individual, that provide cues about how voice is likely to be received. Leader behavior... View Details

Keywords: by Sarah Jane Gilbert

23 Dec 2008
First Look

First Look: December 23, 2008

Goldman Sachs & Co.—where one of the authors (Friedman) was Chairman—during the 1980s and early '90s: the firm's moves into junk bonds and private equity and its sustained efforts to become a truly global company. An effective coalitional View Details

Keywords: Martha Lagace

01 Jun 2010
Sharpening Your Skills

Sharpening Your Skills: Social Reporting

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: What's the best way to report nonfinancial metrics? How can nonprofit View Details

Keywords: by Staff

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

It is a classic leadership challenge of the early twenty-first century: How do you steer your business and motivate your people to pursue breakthrough growth while giving proper attention to executing the here and now with the utmost care and efficiency? Accomplishing... View Details

Keywords: by Paul Michelman

12 Dec 2017
First Look

New Research and Ideas, December 12, 2017

a bid to save the planet. The narrative then reaches back to each person’s childhood and shows the individual growing—step by step—into the person he or she will ultimately become. Significantly, as we follow each leader’s against-all-odds journey, we begin to glean an... View Details

Keywords: Sean Silverthorne

17 Dec 2020
Research & Ideas

The 10 Most Popular Stories of 2020

about the most interesting business trends of the year, and your predictions for 2021. Top 10 most popular stories Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk Ken Frazier, one of only four... View Details

Keywords: by Dina Gerdeman

28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

well, because the senior team is tackling important problems and engaging people throughout the organization in solving them." One of the key players is Dr. Uma Kotagal, a neonatologist with a deep-seated passion for improving the... View Details

Keywords: by Julia Hanna; Health

19 Jul 2011
Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

the developmental issues, cultural challenges, and other qualitative issues that are critical to assessing senior leadership. This approach is not without controversy. Some boards and senior View Details

Keywords: by Staff; Journalism & News; Publishing

31 Mar 2002
Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

leaders were trained, sophisticated strategic-planning systems were supposed to help senior managers decide which businesses to grow and which to harvest. 1 Unfortunately, all the planning and investment... View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

08 Sep 2015
First Look

September 8, 2015

Galinsky Abstract—At some point, every company makes a mistake that requires an apology—to an individual; a group of customers, employees, or business partners; or the public at large. And more often than not, companies and their leaders... View Details

Keywords: Carmen Nobel

Publications