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- Faculty Publications (317)
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- February 2018 (Revised December 2020)
- Case
People Analytics at Teach For America (A)
By: Jeffrey T. Polzer and Julia Kelley
As of mid-2016, national nonprofit Teach For America (TFA) had struggled with three consecutive years of declining application totals, and senior management was re-examining the organization's strategy, including recruitment and selection. A few months earlier, former... View Details
Polzer, Jeffrey T., and Julia Kelley. "People Analytics at Teach For America (A)." Harvard Business School Case 418-013, February 2018. (Revised December 2020.)
- January 2015
- Supplement
Chorus and Telecom: Building the Boards. An Interview with Sarah Naudé and Matt Stanley
By: Boris Groysberg and Sarah L. Abbott
In 2011, Telecom, the largest telecom provider in New Zealand, was being divided into two publicly traded companies. In connection with this split, Sarah Naudé and Matt Stanley worked with the chairman of Telecom, Wayne Boyd, to create two new boards of directors for... View Details
Keywords: Board Of Directors; Women's Empowerment; Governance; Leadership; Selection and Staffing; Organizational Structure; Decision Making; Human Resources; Diversity; Telecommunications Industry; New Zealand
Groysberg, Boris, and Sarah L. Abbott. "Chorus and Telecom: Building the Boards. An Interview with Sarah Naudé and Matt Stanley ." Harvard Business School Video Supplement 415-707, January 2015.
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
no statement of the decision reached by the businessman...and generally business cases admit of more than one solution...[they] include both relevant and irrelevant material, in order that the student may obtain practice in View Details
Keywords: by David A. Garvin
- January 2009
- Supplement
Yieldex (B)
Yieldex CEO Tom Shields was hired by the company's technical founder, Doug Cosman, in October 2007. One of Shields' top priorities is finding a vice president of engineering to manage the company's software development efforts. Shields and Costman disagree about the... View Details
Keywords: Selection and Staffing; Applications and Software; Engineering; Decision Choices and Conditions; Product Development; Information Technology Industry
Stuart, Toby E., and Alison Berkley Wagonfeld. "Yieldex (B)." Harvard Business School Supplement 809-091, January 2009.
- 02 Jun 2003
- What Do You Think?
What Can Aspiring Leaders Be Taught?
(and law schools, medical schools, etc.) should attempt to teach students ways to reconcile their actions when ethics seemingly compete with profit or another targeted outcome." As Ken Coleman pointed out, "business students need to understand that View Details
Keywords: by James Heskett
- March 2006 (Revised March 2014)
- Teaching Note
Founder-CEO Succession at Wily Technology (TN)
By: Noam Wasserman
Teaching Note to 805150. View Details
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
merger between Aetna and Humana, two of the largest health insurers in the United States. The 838,000 consumers who were insured by Aetna exchange plans in 2016 will be forced to select other public exchange plans or purchase individual... View Details
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
elective course, Managing Global Health: Applying Behavioral Economics to Create Impact, which she teaches to second-year MBA students at HBS and select students from Harvard Medical School and the Kennedy School of Government. The User's... View Details
- 28 Jul 2015
- First Look
First Look: July 28, 2015
of the business model as decisions enforced by the authority of the firm; this definition enables the analysis of business models through the analysis of individual firm choices. We situate negotiation outcomes within the strategy... View Details
Keywords: Carmen Nobel
- 09 Jul 2012
- Research & Ideas
The Unconscious Executive
recent work, we combined both conscious and unconscious thought and showed exactly that: Conscious thought was very good at selecting options that conformed to a certain decision rule. Since the study was... View Details
Keywords: by Martha Lagace
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
benefit. The area of decision bias has grown as an important lens of analysis in many areas of business, from finance to marketing to negotiations. We also believe that cognitive biases explain why we allow predictable surprises to occur.... View Details
Keywords: by Martha Lagace
- 21 Aug 2012
- First Look
First Look: August 21
Firms Greenwash? Corporate Visibility, Civil Society Scrutiny, and Environmental Disclosure Authors:Christopher Marquis and Michael W. Toffel Abstract Under increased pressure to report environmental impacts, some firms selectively... View Details
Keywords: Sean Silverthorne
- 24 Dec 2013
- First Look
First Look: December 24
across sectors and reduced private-sector rents. Download working paper: http://ssrn.com/abstract=2365524 Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing By: Marquis, Christopher, and Michael W. Toffel... View Details
Keywords: Carmen Nobel
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
services. What hotels started to realize is that if they don’t have good TripAdvisor reviews, this really damages their business. It has become the most influential aspect. Studies done by Cornell’s hotel school showed that the biggest factor that explains peoples’... View Details
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
little or no control over which companies the fund manager or plan fiduciary selects for the portfolio. Indeed, managers of pension funds subject to the Employee Retirement Income Security Act of 1974 (ERISA) may feel legally constrained... View Details
Keywords: by Carla Tishler
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
Kahneman's diagnosis, but not his remedy Whether the decision is to be made by an individual, a team, or 'the bureaucracy', I would say that all would be well served by the discipline imposed by adherence to a rational process (which)... View Details
Keywords: by James Heskett
- 31 Oct 2004
- Research & Ideas
The New CEO’s Wrong Message
reduces his real power. When CEOs wield direct power, they must do so very selectively and deliberately—and never without a broader plan of action in mind. Usually, power is best used indirectly, through the disciplined processes... View Details
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
in the first place,” Lloyd wrote. Bealeader commented: “ leadership training is too often: (1) an infrequent, if not one time, event, and (2) offered to a select few.” In citing the pressures of market norms, Clark & Associates... View Details
- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
encountering. Drawn from the health-care industry, the research is based on a sample of 69 randomly selected hospitals, 20 of which participated in a three-part cycle of process improvement activities. Focusing on one area of the hospital... View Details
- 13 Oct 2010
- First Look
First Look: October 13, 2010
contracting structure has important strategic implications. Preferring Balanced vs. Advantageous Peace Agreements: A Study of Israeli Attitudes Towards a Two-State Solution Authors:Deepak Malhotra and Jeremy Ginges Publication:Judgment and View Details
Keywords: Sean Silverthorne