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  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

Jorge Redmond, CEO of Chocolates El Rey, called a meeting with senior management to discuss the company's growth strategy. A relatively small firm with sales of around $14 million, El Rey produced top... View Details
Keywords: Martha Lagace
  • 15 Aug 2005
  • Research & Ideas

The Founding CEO’s Dilemma: Stay or Go?

the person who was best suited to lead the early stage of company development is no longer the best person to continue leading the company. Now, the product has to be sold: You have to create a sales organization, manage multiple... View Details
  • 03 Mar 2015
  • First Look

First Look: March 3

we call entrepreneurial beacons. We argue that the actions or outcomes of salient organizations attract and motivate entrepreneurs, thus increasing the rate of foundings. To test this logic, we examine the impact of the Yale University... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

responses interact with those of other actors, and how these individual and collective responses unfold over time to generate outcomes. Second, we call for stronger unification of theory within the entrepreneurial resource mobilization... View Details
Keywords: Dina Gerdeman
  • 07 Aug 2006
  • Research & Ideas

Whatever Happened to Caveat Emptor?

faced. There is also a second cause, one that has its roots in the changing shopping experience. During the 1960s, European retailing began moving away from personalized service and toward new self-service sales formats. Abetted by the... View Details
Keywords: by Sean Silverthorne; Retail
  • 11 Mar 2014
  • First Look

First Look: March 11

greater competence. August 2013 Business History Review Charting Dynamic Trajectories: Multinational Firms in India By: Choudhury, Prithwiraj, and Tarun Khanna Abstract—In this article, we provide a synthesizing framework that we call the... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

set of analytic and practical challenges arises, which this article explores via three cases: 1) a cross-border, large-dollar complex sales effort requiring interlocking financial, political, and organizational negotiations among dozens... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2015
  • First Look

December 1, 2015

vary the sales force compensation scheme at an Asian enterprise that sells consumer durable goods. With variation generated by the experimental treatments, we model sales force performance to identify the... View Details
Keywords: Sean Silverthorne
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

created by the parties' relational, substantive, and procedural acts, we call these six forms improvisations. Just as each musical improvisation plays on an established melody or a set chord progression, the parties' communications fall... View Details
Keywords: by Kathleen L. McGinn
  • 04 Dec 2012
  • First Look

First Look: December 4

correspondence is called "mirroring.") In this essay, I explain the concept of modularity and describe how systems can be modularized. I then explain why mirroring is likely to be a commonly observed organizational pattern and... View Details
Keywords: Carmen Nobel
  • 15 Dec 2015
  • First Look

December 15, 2015

harming its own sales or those of its retail customers? Could Unilever encourage industry-wide changes to have a real impact on global environmental sustainability? Purchase this case:... View Details
Keywords: Carmen Nobel
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

ability to use customer information for pricing or whether even larger rewards could be found in leveraging the connection to the GM family. However, although jointly selling auto insurance and cars is common in many countries, the ability to do so at the GM Group is... View Details
Keywords: Martha Lagace
  • 02 Jun 2009
  • First Look

First Look: June 2, 2009

technology, file sharing has not undermined the incentives of authors to produce new works. We argue that the effect of file sharing has been muted for three reasons: First, the cannibalization of sales that is due to file sharing is more... View Details
Keywords: Martha Lagace
  • 07 May 2013
  • First Look

First Look: May 7

value. This uproar calls attention to the fact that the literature on intermediaries has carefully analyzed their incentives, but that we know little about the broader strategic dimensions of this market. The paper explores three related... View Details
Keywords: Carmen Nobel
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

Internet music piracy not only doesn't hurt legitimate CD sales, it may even boost sales of some types of music. Those were the counterintuitive findings released in March by Harvard Business School professor Felix Oberholzer-Gee and his... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

little hesitant about opening their doors to researchers, but when [we] called up the CEO without ever having met him, he was extremely open to learning from the research and to our spending a great deal of time at the company—sitting in... View Details
Keywords: by Martha Lagace
  • 06 Nov 2017
  • Research Event

Who is Responsible for the Future of Cities?

have to make sense of this.” It was a fitting introduction to a multidisciplinary panel called The Future of Cities, which considered urban growth from as many diverse perspectives as there were panelists. Hosted by the Harvard Business... View Details
Keywords: by Carmen Nobel
  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

all have to be in alignment." Along with Russell A. Eisenstat, an independent consultant and former HBS faculty member, Beer has developed a process called Organizational Fitness Profiling, which helps a CEO or business unit general... View Details
Keywords: by Judith A. Ross
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

called into question by several significant organizational stumbling blocks. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=106073   PublicationsAgency and Institutions: The Enabling Role of... View Details
Keywords: Sean Silverthorne
  • 19 Nov 2001
  • Research & Ideas

Wrapping Your Alliances In a World Wide Web

improve. The U.S. high-tech manufacturing community is perhaps furthest along with this effort; it has created a consortium called RosettaNet to develop standards at all required levels—from XML data formats to interaction scripts (called... View Details
Keywords: by Andrew McAfee

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