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Show Results For
- All HBS Web
(4,212)
- People (5)
- News (747)
- Research (2,689)
- Events (20)
- Multimedia (48)
- Faculty Publications (1,850)
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- 01 Mar 2019
- News
Action Plan: Fruit of the Vine
authenticity, and consistency.” Don’t take sales for granted. “It sounds obvious, but if you make the wine, you’ve got to sell the wine. As a small business owner, you can really get into a trap of providing hospitality; people can love... View Details
Keywords: Ryan Jones
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
that recent literature has discussed "various ways to steer customer interactions to sale opportunities," the authors assert that the topic of effective service delivery has almost entirely been overlooked. "Before being able to generate... View Details
- 01 Jun 2007
- News
The Show Goes On
if they’re in a scene with dancing, they’ll have to be moving in some sort of coordinated way. Everyone is going to be fine. They just don’t know that yet. How is the Show funded? Ticket sales and some corporate sponsorships. The Show is... View Details
- 01 Sep 2013
- News
Passion & Purpose
expertise in technology was helpful because I didn't have preconceived notions of how things should be done.” Lee transformed a struggling software sales company into a global provider of IT products and services. Under her leadership,... View Details
- 01 Sep 2015
- News
Research Brief: Bankruptcy as a Better—Not Bitter—End
Are big banks using bankruptcy as a bullying tactic? A recent report by the American Bankruptcy Institute suggested that a longtime—and increasingly popular—mechanism in the US code that allows for expedited, less-democratic asset sales... View Details
Keywords: Erin Peterson
- 01 Jun 2014
- News
Taking the Lead in Support of HBS
matter of thinking it through, making a plan, and then executing. Annual giving to HBS is a unique op-portunity for graduates who work for companies with matching gift programs to leverage their impact." —Judith Haberkorn (AMP 111, 1992) Retired President of Consumer... View Details
- 01 Apr 1997
- News
Guitar Hero
Berry and the Everly Brothers in rock. The company certainly fit with my love of music and was an interesting business challenge." Gibson's new owners set out to revive the company with a complete makeover - new plant, management, sales... View Details
Keywords: Garry Emmons
- 18 Apr 2011
- News
Capitalism Meets Conservation
ecologically friendly aquaculture and agriculture, and the sale of carbon offsets, among others. Profit to investors comes from realizing all of the value contained in the conserved land. Adams has already opened a conservation and... View Details
- 01 Apr 1997
- News
Facing the Music
record industry, 1996 was a bluesy kind of year. As revenues increased less than 1 percent and consumers bought 8 percent fewer CDs and cassettes compared to the previous year, the pause button, it seems, was hit on a decade of double-digit growth. Moreover, this View Details
Keywords: Marguerite Rigoglioso
- 22 Sep 2016
- News
The Competitiveness of Lost Causes
directly to dealers in Seattle and mangoes to buyers in Europe.” Lack of infrastructure is a major challenge, notes Duch. “We’re helping them to establish logistics platforms, sales forces, and phone-based payment services, using power... View Details
- 30 Jun 2010
- News
Congressional Pork Is Bad for Business
Professors Lauren Cohen, Joshua Coval, and Christopher Malloy discovered to their surprise that increased federal spending causes local companies to lose sales and cut back on research, payroll, and other expenses. Indeed, reports HBS... View Details
- 23 Oct 2019
- News
Understanding Business Firsthand in South Korea
Town, and Helsinki. Mike Lim (MBA 2020), one of the students on the Choco Pie team, says, “Our assignment was to determine how to target millennial women with the new product . . . driving sales at their specialty kiosks and shops.” The... View Details
- 01 Dec 2018
- News
Competencies and Credentials
positions—the supervisors, sales representatives, data analysts, and production managers, for example—tend to be less engaged in their work, have higher rates of turnover, and have lower levels of productivity, according to Fuller’s... View Details
- 01 Mar 2005
- News
House of Bread on the Rise
her House of Bread was soon doing a brisk business. “Frankly, the first bakery was successful from day one, and I just thought everything was so easy,” says McCann, who also invested heavily in an information system that tied cash register View Details
- 17 Feb 2011
- News
Field Report: Rwanda
a private media company and Karisimbi client. The group worked with Tele-10 to identify ways to improve its advertising sales process for radio advertising and to help improve customer service for its satellite television business. “We... View Details
- 01 Oct 1999
- News
Q & A: Jeanne P. Jackson: A New Regime at Banana Republic
safari theme. We wanted to go to a much more contemporary canvas against which to place the product. Communication was the last piece, which was about advertising and training the sales associates to improve communication with our... View Details
- 01 Sep 2017
- News
Starting Lineup: Power Plays
Grana (MBA 2009) and Paul Gibbs (MBA 2011); Founded 2011 Its HelioScope software simplifies design and sales for solar systems—an energy source whose US installations doubled between 2015 and 2016. The software produced by the San... View Details
- 01 Dec 2001
- News
Cable Gal
in cable and telecom equipment sales — a field where few women are found — it was a wake-up call. "My son basically said, 'You're not doing your job,'" McCollough told the Roanoke Times (September 23, 2001) in a lengthy article that... View Details
- 23 Jan 2020
- News
Bringing Education Back Home
a set of technical skills and, particularly, marketing leadership. We basically branded our story: Two Harvard grads coming back to our hometown, trying to build a better education system. That was our sales pitch. We took a business... View Details
Keywords: Educational Services
- 01 Apr 1999
- News
WSA Conference Focuses on Reaching Goals
"everyday garden" line is expected to exceed $1 billion in sales within three years. Based on the success of her two-year-old bed-and-bath Kmart product line, which has already surpassed the $1-billion mark, that lofty goal seems... View Details
Keywords: Eileen K. McCluskey