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  • All HBS Web  (712)
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  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

Business School and Professor in Health Policy and Management at the Harvard T.H. Chan School of Public Health. Even though Chipotle’s supply chain is shorter, with fewer intermediaries between supplier and restaurant, the use of local... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

of Maine by Colgate—to ascertain what is distinctive about the merger process and to analyze the elements critical to success. We develop suggestions about how other companies considering similar arrangements might best manage the process... View Details
Keywords: Martha Lagace
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

our statistical results with qualitative information from interviews, which highlighted the importance of reinforcing the organizational goals’ message and providing support for their attainment. We also show more favorable effects for stores with tenured View Details
Keywords: Dina Gerdeman
  • 08 Sep 2015
  • First Look

September 8, 2015

that exists at the top of organizational hierarchies. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49601 forthcoming Management Science Financing Risk and Innovation By: Nanda, Ramana, and Matthew Rhodes-Kropf... View Details
Keywords: Carmen Nobel
  • 07 Aug 2018
  • First Look

New Research and Ideas, August 8, 2018

August 2018 Negotiation and Conflict Management Research Raiffa Transformed the Field of Negotiation—and Me By: Bazerman, Max Abstract—Howard Raiffa was a role model, friend, and inspiration. He transformed the field of negotiation, and... View Details
Keywords: by Sean Silverthorne
  • 16 Sep 2014
  • First Look

First Look: September 16

Monitors: How Social Factors Influence Supply Chain Auditors By: Short, Jodi L., Michael W. Toffel, and Andrea Hugill Abstract—Outsourcing firms increasingly rely on social auditors to provide strategic information about the conduct of their suppliers to View Details
Keywords: Sean Silverthorne
  • 18 Feb 2009
  • First Look

First Look: February 18, 2009

  Working PapersDeterring Online Advertising Fraud Through Optimal Payment in Arrears (revised) Author:Benjamin Edelman Abstract Online advertisers face substantial difficulty in selecting and supervising small advertising partners. Fraud can be well-hidden, and... View Details
Keywords: Martha Lagace
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

distributional issues, and the likely effects of reforms to tax provisions such as the AMT are considered. Download the paper from SSRN.com ($5): http://www.nber.org/papers/w14149 Inexperienced Investors and Bubbles Authors:Robin Greenwood and Stefan Nagel Abstract We... View Details
Keywords: Martha Lagace
  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Teaching Note 123-068, March 2023. (Revised June 2023.)
  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

reached the executive level at his organization. Why did he make it when so many other minorities plateaued in middle management? First, Williams had the good fortune to be hired by Nathan Barrett, a white manager who continually expanded... View Details
Keywords: by David A. Thomas
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

market regulation. New Deal partnerships in planning borrowed from those efforts to manage competitive markets, yet ultimately discredited the fair trade model by mandating economy-wide trade rules that sharply reduced competition. Laura... View Details
Keywords: Sean Silverthorne
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

managers The study’s findings can be applied to customer-supplier contractual relationships in general, says Perez Cavazos, providing a lesson for managers about ways to repair the View Details
Keywords: by Kristen Senz; Service; Construction
  • 03 Oct 2005
  • What Do You Think?

What’s the Future of Globally Organized Labor?

competency and its ability to move up the value chain that will allow it to share the positive gains. If labor tries the old tactic of strikes, management will just outsource the staff from somewhere else ... " Globally organized... View Details
Keywords: by James Heskett
  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

status quo will put their jobs or reputations at risk, even if that fear is unwarranted. "We're all especially hard-wired to be wary in hierarchies," said Amy Edmondson. "Nobody woke up this morning and jumped out of bed because they just... View Details
Keywords: by Carmen Nobel; Accounting; Health
  • 11 Jul 2011
  • Research & Ideas

Non-competes Push Talent Away

disturbed that nobody had mentioned the non-compete before he accepted the job, Marx signed willingly, assuming such documents were commonplace. “It's clear that that inventors are leaving states that enforce non-competes for states that don't." Fast-forward a few... View Details
Keywords: by Carmen Nobel; Technology
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

(it has a reputation for the latter). It's a quandary for Jim's employer, of course, but withdrawing investment at the 11th hour would also put many poor farmers' livelihoods in jeopardy. Like many case studies prepared for classroom... View Details
Keywords: by Martha Lagace; Food & Beverage
  • 06 Oct 2003
  • Research & Ideas

The Growth of the Social Enterprise

managed centrally. This level of control is conducive to protecting the organization's brand and reputation and coordinating overall strategy and operations. A high degree of control might be particularly... View Details
Keywords: by Carla Tishler
  • 18 Mar 2014
  • First Look

First Look: March 18

conduct was valued, manage reputation risks by meeting customers and demonstrating the Mahindra Group's commitment, and restore faith within customers through newfound business models of delivery and... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2014
  • First Look

First Look: June 17

  Publications August 2013 California Management Review What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Ebrahim, Alnoor, and V. Kasturi Rangan Abstract—Organizations with social missions, such as... View Details
Keywords: Sean Silverthorne
  • 15 Mar 2016
  • First Look

March 15, 2016

approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both, simultaneously. How do you meet... View Details
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