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  • 17 Dec 2008
  • Lessons from the Classroom

‘Ted Levitt Changed My Life’

later: "What business are you really in?" "An industry begins with the customer and his or her needs, not with a patent, a raw material, or a selling skill," wrote Levitt, citing the railroads as one example of a... View Details
Keywords: by Julia Hanna; Education; Retail
  • 08 Dec 2015
  • First Look

December 8, 2015

market power. This reflected a business system in which a close relationship between finance and industry was discouraged, but where there were few restrictions on the transfer of corporate ownership. Yet large diversified business groups... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

consumer brands that rely on traditional retailing for the bulk of their sales—have already been demonstrably affected. So will industries that revolve around large gatherings, such as many forms of popular entertainment—sports, cinema,... View Details
Keywords: by Dina Gerdeman
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

Industry Location and International Regulatory Variation Author:Arthur A. Daemmrich Publication:Chap. 16 in Ways of Regulating: Therapeutic Agents between Plants, Shops, and Consulting Rooms. Vol. 363, 271-290. Berlin, Germany: Max Planck... View Details
Keywords: Martha Lagace
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

model," they write. Among the features of the approach they recommend, which is currently being used by organizations in a range of industries and countries, are the following: Goals based on longer-term external benchmarks instead... View Details
Keywords: by Loren Gary
  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

sources of political risk: macroeconomic and policy turbulence, excessive bureaucracy, political instability, corruption, and violence. Employing NVivo coding, marked regional differences were identified. Macroeconomic and policy... View Details
Keywords: Dina Gerdeman
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

in part because they typically occur at an earlier stage in an industry's life cycle. Many industries exist for a long time in a fragmented state: local businesses stay local, and no company becomes dominant View Details
Keywords: by Joseph L. Bower
  • April 2023 (Revised July 2023)
  • Case

Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

By: Emily Truelove, Michelle Zhang and Alpana Thapar
Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details
Keywords: Leadership; Culture; Transformation; Technology; Telecommunications; Employee Mobility; Talent; Leading Change; Human Resources; Telecommunications Industry; Telecommunications Industry; Middle East; United Arab Emirates
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  • 02 Jun 2010
  • What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

Several noted that "it all depends" on other factors. For example, Basel Kakah commented that "[responses to] those questions could [depend on] the nature and size of the organization as well as the nature of the industry... View Details
Keywords: by Jim Heskett
  • 08 Feb 2000
  • Research & Ideas

Building Effective R&D Capabilities Abroad

to commercialize its R&D more effectively in foreign markets. Until then, Eli Lilly had operated one home-base-augmenting laboratory site abroad and some small sites in industrialized countries for clinical testing and drug approval... View Details
Keywords: by Walter Kuemmerle
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

assembly plant could change its stamping presses from one model to another in eight minutes, compared with the eight hours GM plants spent to change over the same basic equipment. Clearly a deviation of this magnitude between its current performance on a critical... View Details
Keywords: by Robert S. Kaplan; Service
  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

what he called "procedural asides" to demonstrate how the case might be taught in a classroom), the Embraer case also illuminated ways that companies might craft a strategy to balance two spheres of influence: market and non-market forces. Issues Unique To... View Details
Keywords: by Martha Lagace; Manufacturing
  • 27 May 2009
  • First Look

First Look: May 27, 2009

foreclosure discounts appear to be related to the threat of vandalism in low-priced neighborhoods. After aggregating to the zip-code level and controlling for regional price trends, the prices of forced sales are mean-reverting, while the... View Details
Keywords: Martha Lagace
  • 15 Dec 2003
  • Research & Ideas

The New Global Business Manager

now we see new competitors come from smaller countries that, because their home markets are too small to support them, are moving immediately onto the global stage. We also see whole industries that are being born global, particularly the... View Details
Keywords: by Cynthia Churchwell
  • 26 May 2015
  • First Look

First Look: May 26

By: Buciuni, Giulio, and Gary P. Pisano Abstract— It is widely presumed that in today's globalized economy, the value of geographic clustering of manufacturing industries is no longer valuable. Manufacturing is represented as a highly... View Details
Keywords: Sean Silverthorne
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

Financial performance is the result of operating performance. Operating performance includes all the things that a company must do to win the competitive battle in its industry to attract, retain, and profitably serve customers. It varies... View Details
Keywords: by Benson Shapiro
  • November 2022
  • Teaching Note

Proximie: Using XR Technology to Create Borderless Operating Rooms

By: Ariel D. Stern, Alpana Thapar and Menna Hassan
Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details
Keywords: Technological Innovation; Business Growth and Maturation; Growth and Development Strategy; Corporate Social Responsibility and Impact; Decision Making; Health Industry; Health Industry
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  • 05 Nov 2021
  • Op-Ed

Is the Business World Finally Ready for the Wisdom of Shibusawa?

Shibusawa lived almost twice as long as Hamilton, and after working in the public sector he was able to contribute substantially to the private sector, too. He was involved with the launch of nearly 500 companies over his lifetime. The View Details
Keywords: by Geoffrey Jones and Rei Morimoto; Financial Services; Retail
  • January 2021 (Revised August 2021)
  • Case

ByteDance: TikTok and the Trials of Going Viral

By: William C. Kirby and John P. McHugh
In 2020, TikTok became the most valuable start-up ever. The short-form, video-sharing social media platform emerged as the crown jewel of the Chinese technology firm ByteDance, realizing 850 million monthly users and an estimated worth of $180 billion. However, a... View Details
Keywords: China; Technology; Startup; Start-up; International Strategy; Global Strategy And Leadership; Innovation; Political Risk; Regulations; Trump; Foreign Policy; Foreign Investment; Chinese Internet Market; Global Strategy; Crisis Management; Risk and Uncertainty; Entrepreneurship; Globalized Economies and Regions; Government Legislation; Innovation and Management; Governing Rules, Regulations, and Reforms; Internet and the Web; Social Media; Technology Industry; China; United States
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  • 27 Mar 2012
  • First Look

First Look: March 27

headquarters to local plant managers in almost 4,000 firms in the United States, Europe, and Asia. We find that firms headquartered in high trust regions are more likely to decentralize, with trust accounting for about half of the... View Details
Keywords: Carmen Nobel

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