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Publications

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  • All HBS Web  (799)
    • People  (3)
    • News  (512)
    • Research  (228)
    • Multimedia  (7)
  • Faculty Publications  (66)

Show Results For

  • All HBS Web  (799)
    • People  (3)
    • News  (512)
    • Research  (228)
    • Multimedia  (7)
  • Faculty Publications  (66)
← Page 21 of 799 Results →
  • 01 Aug 2001
  • News

Cleveland Global Alumni Conference a Sold-Out Success

"Build it and they will come," announced Donald Hastings (MBA '53), chair of the HBS Global Alumni Conference held May 15-18 at the Renaissance Cleveland Hotel. Greeting a record-breaking crowd of more than one thousand participants, he View Details
Keywords: Hanna, Julia; Frank Batten (MBA '52); Colleges, Universities, and Professional Schools; Educational Services
  • 07 Oct 2019
  • Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

JetBlue employees and more than 130,000 customers whose flights were cancelled, delayed, or diverted. How did the airline make it right with customers and learn from its mistakes? The Hidden Cost of a Product Recall Product failures... View Details
Keywords: by Sean Silverthorne; Retail; Air Transportation
  • 01 Apr 1997
  • News

Guitar Hero

imported guitars from Japan. Recalling his decision to buy the company, Juszkiewicz explains, "Gibson had such a storied association with this country's emerging musical genres and with pathbreaking artists such as Maybelle Carter in... View Details
Keywords: Garry Emmons
  • 01 Oct 1999
  • News

Eight Among Many: Nancy J. Karch

and hospitality industries. At HBS, Karch was a quick study. "I didn't know the basic language, but I found I had an aptitude for business," recalls the straightforward, confident Karch, whose downtown Atlanta office is filled with... View Details
Keywords: Susan Young
  • 01 Apr 2000
  • News

Deep in the Heart of Texas

elected Dallas Club President Kenneth P. Winslow (MBA '76) cites the special activities and informal networking that mark his club's events. He recalls in particular a July 28, 1994, outing at a Texas Rangers baseball game, where pitcher... View Details
Keywords: Amy E. Dean
  • 01 Oct 2000
  • News

Mario A. Corti: Global Reconnaissance

every country in the world. "One of the high points of that trip," recalls Corti, "was flying over and touching down on the endless plains of Russia. You realize how enormous the country is and the folly of trying to conquer it." Military... View Details
Keywords: Garry Emmons
  • 11 Jul 2013
  • News

Making Lives Better

to knowing how to reward employees. "All those things you learn in business school make that successful," she says. In particular, Singer recalls her Coordination, Control, and the Management of Organizations (CCMO) class, taught by... View Details
Keywords: Jill Radsken; autism; Social Assistance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Dec 2020
  • News

Take Time to Transition (If it’s Time)

She filed away what she learned and took a job working at IBM in downtown New York. “My colleagues were the sons and daughters of firemen, policemen, and this was the first white-collar job in their families,” recalls Burton. “The word... View Details
  • 18 May 2011
  • News

Man with a Plan

Smaller Company Management Program (today’s Owner/President Management Program). “What better place to look for those answers than Harvard Business School?” At HBS, Rane recalled that two cases made all the difference for Great Southern.... View Details
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

the firm's people was the most fulfilling of all. You need to know how to work with people, and that skill is largely experiential and driven by personality.—Kevin McCall Peter Palandjian (HBS MBA '93), chairman and CEO of Intercontinental Developers, Inc., View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 17 Dec 2001
  • Research & Ideas

Enterprising Women

meant making quick, difficult staffing decisions when some of her colleagues weren't able to grow with the company. "It took a long time to get funding," she continued, recalling that she was eight months pregnant when she made... View Details
Keywords: by Julia Hanna
  • 29 Jan 2021
  • News

Holding Business to Account

Boston to meet with me,” she recalls with some amazement. “And I suddenly realized the power, the reach we had as shareholders.” Aiyer demonstrated to Albertsons that unfair employment practices were a financial liability, and the company... View Details
  • 23 May 2019
  • News

Marla Beck, MBA/MPA 1998

online. “Jeff Bezos was then an obscure entrepreneur, but he gave me my first exposure to thinking about different ways to sell things,” recalls Beck. Beck’s success has put her on the cover of Inc. magazine twice, led to numerous awards,... View Details
Keywords: Susan Young
  • 04 Dec 2014
  • News

Hacking Health Care

lifelong idealism and drive to improve world. Sirois recalls his time at HBS as providing the spark necessary to direct his energies in the early days of the emerging digital superhighway. “Technology was enabling a new world. It didn’t... View Details
Keywords: Jill Radsken
  • Web

Commencement 2015 Address | About

When I think about Perseverance, I recall the evening I spent at a student vigil last fall. It took place during the period of unrest in Ferguson, Missouri, after the shooting of an African American teenager by a police officer. When I... View Details
  • Profile

Mengwen Zhao

you form effective relationships with auditors? HBS gives us the big picture for managing our career paths." She recalls an observation from a HBS career coach. "He said that the purpose of this school is not to teach you skills... View Details
Keywords: Consulting; CPG; Healthcare/Biotech
  • Web

The Gift - A Concrete Symbol: The Building of Harvard Business School 1908-1927 – Baker Library | Bloomberg Center, Historical Collections

the idea of giving a million dollars. . . . And I don’t care to give half a million, either.” Lawrence recalled his “heart dropped with a thud” until Baker continued, “But if by giving five million dollars I could have the privilege of... View Details
  • Web

Melvin Edwards Searching for the Word 1989/2019 | About

civil rights. Searching for the Word is based on an earlier 1989 maquette Edwards created for New York's Governor’s Arts Awards and recalls his other public sculptures from the same period, such as Southern Sunrise (1983) and Breaking of... View Details
  • 06 Jun 2012
  • News

Fellowship Funder

communicate complex and at times dry subject matter clearly, simply, and with homespun charm,” recalls Mencoff, who went on to become a founding partner and co-CEO of Madison Dearborn Partners, a Chicago-based private equity firm with... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • 15 Oct 2019
  • News

In Pursuit of Academia

later informed her doctoral research in the School’s Organizational Behavior program. “I sat in one of the seats closest to the blackboards. I had a perfect view of the whole section,” recalls Fernandes. From there she saw a hierarchy... View Details
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