Filter Results:
(999)
Show Results For
- All HBS Web (999)
- Faculty Publications (135)
Show Results For
- All HBS Web (999)
- Faculty Publications (135)
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
shortsighted, sub-optimal, and conflict-ridden. For example, when field sales, telesales, and customer service people all interact with the same account, the objective is flawless, efficient, timely service but the real result can be... View Details
Keywords: by Benson Shapiro
- 19 Mar 2013
- First Look
First Look: March 19
on average, firms' self-reported anticorruption efforts reflect real efforts to combat corruption and are not merely cheap talk. Download the paper: http://ssrn.com/abstract=2229039 When to Sell Your Idea: View Details
Keywords: Sean Silverthorne
- 25 Feb 2020
- News
Case Study: The Credit Bureau
they see three options: First, they could double down on the D2C side, which helps get the brand out there quickly, although it is subject to more competition and acquisition costs. The second option is to integrate with View Details
- 16 Aug 2017
- Research & Ideas
Researchers Use Google Street View to See the Future of Cities
You can see the subtle changes when a neighborhood is on its way up—streets get cleaner, building facades improve, new businesses start moving in. Across an entire city, however, it’s harder to track such changes, to understand in real... View Details
- 26 May 2015
- Research & Ideas
Corporate Field Researchers Share Tricks of the Trade
The term "academic research" can conjure images of scientists conducting experiments in a basement laboratory, or of tweed-clad professors poring through old theories to develop new ones. But let's not forget about field research, which... View Details
Keywords: by Carmen Nobel
- 03 Dec 2008
- What Do You Think?
Can Housing and Credit be “Nudged” Back to Health?
(libertarianism). Think of parents fashioning choices for children in ways that lead to acceptable choices instead of commanding them to do something. Contrast this with what happened in the related housing and credit meltdowns. Borrowers were confronted with a growing... View Details
Keywords: by Jim Heskett
- 01 Dec 1997
- News
"Economists are puzzle solvers..."
world of possibilities open up. An option is a fundamental security now - whether linked to interest rates, stock indexes, currencies, commodities, or real estate. But that's only part of it. There are other... View Details
- 24 Feb 2014
- Research & Ideas
Uncovering Racial Discrimination in the ‘Sharing Economy’
The "sharing economy" is a burgeoning business model in which people offer their personal belongings and personal services to others, usually through online marketplaces that facilitate the transactions. It seems absolutely egalitarian at face value: Anyone who owns a... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
meet product and service providers more than halfway on this issue? One respondent is convinced that "patience is a frontier of competition." If this is true, there may be a real competitive advantage awaiting the Internet-based... View Details
Keywords: by James Heskett
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
a popular ride, they had the option of purchasing a photo of themselves enjoying the ride. For the experiment, some visitors were told upon purchase that half of the photo proceeds would go to a charity. The results showed that visitors... View Details
Keywords: by Carmen Nobel
- 28 May 2007
- Research & Ideas
How Property Ownership Changes Your World View
attempts, until a change in government in 1984 resulted in a state proposal to pay off the owners and allocate the land to the squatters. Each owner was given the option of accepting the deal or suing to obtain higher compensation. By... View Details
Keywords: by Julia Hanna
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
wait; investment decisions or personal decisions don't wait for that picture to be clarified.— Andy Grove AG: None of us have a real understanding of where we are heading. I don't. I have senses about it. But decisions don't wait;... View Details
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
progress in the public sphere of work, making it difficult to expose and undermine the social and cultural bases of inequality. Workers were warm and welcoming, generous with their time, conscientious in their responses to our questions, and fun! We were interested in... View Details
- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
real interest rate, compared to the standard 0.3 percent, and was announced as "the best option in the market" for saving. Groups were randomly assigned to one of the three savings View Details
Keywords: by Kim Girard
- 08 May 2006
- Research & Ideas
The Cost of Cutting in Line
the person to cut in but most wouldn't accept the money in return. (Students and women were more likely to pocket the cash.) Oberholzer-Gee took this to mean that people will allow cuts if they perceive the queue jumper has a real need to... View Details
Keywords: by Sean Silverthorne
- Profile
Ann DeWitt
her desire for an education that would be immediately actionable. "I didn't need theory – I needed something rooted in practical, day-to-day decision making," says Ann. Two things convinced Ann that HBS was right for her. One... View Details
- 01 Dec 2005
- News
Exploring the Galápagos
permitting. And it is aboard where we will be schooled in herpetology, ornithology, and vulcanology, and be offered a taste of the theory of evolution. With our appetites whetted by science lessons, the real... View Details
- 01 Sep 2008
- News
Faculty Books
Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns by Clayton M. Christensen, Michael B. Horn (MBA ’06), and Curtis W. Johnson (McGraw-Hill) Taking a cue from Bill Gates’s 2005 critique of the American school system, the authors apply... View Details
- 01 Oct 1998
- News
Merton Named University Professor
Professor of Management. In 1988, he joined the HBS faculty. Merton's research is focused on developing finance theory in the areas of capital markets and financial institutions. Along with fellow Nobel Laureate Myron S. Scholes and the... View Details