Publications

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Unique Value Proposition - Institute For Strategy And Competitiveness

acceptable value for customers and acceptable profitability for the company? For some value propositions, relative price is a primary leg of the triangle. Some value propositions target customers who are overserved (and hence overpriced)... View Details

17 Sep 2013
First Look

First Look: September 17

we find no difference in the performance of the buy- and sell-side analysts' Strong Buy/Buy recommendations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=44099 September 2013 Review of Financial Studies The Growth and... View Details

Keywords: Sean Silverthorne

December 1994 (Revised December 1994)
Case

Physician Sales and Service, Inc. (A): June 1992

A medical products distribution company faces strategic opportunities and challenges in a rapidly changing market. Physician Sales and Service (PSS), founded by Patrick Kelly in 1983, operates in 20 states in the United States and intends to expand to 50 states by... View Details

Keywords: Entrepreneurship; Growth and Development Strategy; Medical Devices and Supplies Industry; Distribution Industry

November 2001 (Revised January 2002)
Case

Monster.com: Success Beyond the Bubble

In 2001, Monster.com was an Internet site that, among other things, connected individuals seeking jobs with organizations wanting to hire. Its substitutes included help wanted classified advertising in newspapers. Monster was one of the few Internet companies that had... View Details

Keywords: Internet and the Web; Business Growth and Maturation; Service Operations; Service Delivery; Price Bubble; Growth and Development Strategy; Employment Industry

19 Mar 2008
Research & Ideas

Finding Success in the Middle of the Market

successful "Talk to Chuck" campaign appealed to this group, presenting Charles Schwab as an approachable partner serving the best interests of investors. Charles Schwab's asset growth over the past two years has topped the... View Details

Keywords: by John Quelch; Auto; Retail

10 Mar 2015
Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

Depot has studied deeply how to best deploy their assets in order to satisfy the customer in a way that allows for an excellent return on invested capital. They have also paid very close attention to what is likely their most profitable... View Details

Keywords: by Sean Silverthorne; Retail

December 2022
Case

To Feed the Planet: Juan Luciano at ADM

By: Joshua D. Margolis, David E. Bell, Damien McLoughlin, Stacy Straaberg and James Weber

In December 2022, Juan Luciano, Chairman and CEO of agribusiness and nutrition giant ADM, considered the next phase of the historic company’s future. Beginning in 2011 when he joined as COO and moving into his tenure as CEO in 2015, Luciano led a transformation of ADM... View Details

Web

Live from Klarman Hall - Alumni

ability to adapt to these evolving occupational demands varies widely among firms and countries, exerting substantial influence on productivity growth at both micro and macro levels. As we navigate these technological waves, the... View Details

2021
Working Paper

Dirty Money: How Banks Influence Financial Crime

By: Joseph Pacelli, Janet Gao, Jan Schneemeier and Yufeng Wu

On September 21st, 2020, a consortium of international journalists leaked nearly 2,500 suspicious activity reports (SAR) obtained from the U.S. Financial Crimes Enforcement Network, exposing nearly $2 trillion of money laundering activity. The event raises important... View Details

Keywords: Financial Institutions; Crime and Corruption; Policy

SSRN

11 Dec 2018
First Look

New Research and Ideas, December 11, 2018

collaborative, and characterized by public and private partnerships. Those who are responding to society's needs are succeeding; those who are not are losing out. The food system's greatest growth area is the developing world, where... View Details

Keywords: Dina Gerdeman

26 Mar 2013
First Look

First Look: March 26

related to technological orientation. Second, we find that the adoption of customer orientation is positively related to the profitability of both Japanese and American entrepreneurial firms, although the effect is stronger in the U.S. We... View Details

Keywords: Sean Silverthorne

22 Dec 2015
First Look

December 22, 2015

position as market leader would deteriorate. Additionally, if Emirates NBD held back Tanfeeth's growth ambitions, some of the world-class talent Tanfeeth had been able to attract might leave. What was the best course of action for... View Details

Keywords: Carmen Nobel

20 Jan 2015
First Look

First Look: January 20

dampen competition, both online and in-store, and its effectiveness in this respect depends on the decision-making stage of various consumers and the heterogeneity of their preference for the online vs. store channels. Surprisingly,... View Details

Keywords: Sean Silverthorne

26 May 2015
First Look

First Look: May 26

iPad vs. Amazon's Kindle By: Adner, Ron, Jianqing Chen, and Feng Zhu Abstract— We study the compatibility decisions of two competing platforms that generate profits through both hardware sales and royalties... View Details

Keywords: Sean Silverthorne

Web

CSV Explained - Institute For Strategy And Competitiveness

economy. The purpose of the corporation must be redefined as creating shared value, not just profit per se. This will drive the next wave of innovation and productivity growth in the global economy. It will... View Details

Research Summary

Dissertation topic: The invisible hand and the good of communities: How institutional logics matter in local banks

How do individuals’ backgrounds and identities influence the strategies and success of newly founded ventures? In my dissertation, I explore the impact on local bank startups of their founders’ community and financial identities. Those identities have... View Details

January 2013
Article

Payout Taxes and the Allocation of Investment

When corporate payout is taxed, internal equity (retained earnings) is cheaper than external equity (share issues). If there are no perfect substitutes for equity finance, payout taxes may therefore have an effect on the investment of firms. High taxes will favor... View Details

Keywords: Taxation; Investment; Equity; Growth and Development Strategy; Resource Allocation

Find at Harvard

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Program

Leading Professional Service Firms

clients and motivate staff, build a strong vision and implement an effective strategy, and employ the fiscal discipline to maintain a sound bottom line and maximize enterprise value. Details Design and implement effective strategies that drive View Details

Keywords: Professional Services; Professional Services

May 2018
Case

Inditex: 2018

By: John R. Wells and Gabriel Ellsworth

In 2018, Inditex, based in Spain, was the largest specialist fashion retailer in the world, generating sales of $31.5 billion in 2017 from a portfolio of eight retail brands selling through a total of 7,475 stores located in 96 countries and from websites in 49... View Details

Keywords: Fashion; Succession; IPO; Competition; Initial Public Offering; Multinational Firms and Management; Management Succession; Growth and Development Strategy; Competitive Strategy; Apparel and Accessories Industry; Retail Industry; Fashion Industry