Professional Service - Publications - Faculty & Research

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

in-person operations, sinking demand to near zero. Professional services businesses have fared better, but they have not been spared—just 63 percent say they could weather a four-month public health... View Details

Keywords: by Kristen Senz; Financial Services

09 Jul 2024
Research & Ideas

Are Management Consulting Firms Failing to Manage Themselves?

Organizational Behavior Unit at Harvard Business School. He is the faculty chair of the Leading Professional Services Executive Program at HBS. Previously, he was a Senior Partner at McKinsey & Company... View Details

Keywords: by David Fubini; Consulting

26 Aug 2024
Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

offering insights from a variety of industries and professional backgrounds. One, for example, proposed a dynamic pricing algorithm for supermarkets to cut down on food waste, while another suggested a mobile app that could store receipts... View Details

Keywords: by Michael Blanding; Information Technology; Information; Technology

04 Aug 2008
Research & Ideas

How Female Stars Succeed in New Jobs

decline in performance. Follow-up analyses also suggested some intriguing reasons for this, as outlined in my Harvard Business Review article, "How Star Women Build Portable Skills." Q: What are the different obstacles that male and female View Details

Keywords: by Martha Lagace; Financial Services

08 Apr 2016
Research & Ideas

How to Hire a Millennial

picturesque suburb. Instead, global workplace surveys portray a generation that yearns for more flexible work arrangements and prioritizes work-life balance over career progression. Millennials want to advance quickly and are keenly interested in View Details

Keywords: by Joseph Fuller

06 Jan 2003
Research & Ideas

Why Expensing Options Doesn’t Solve the Problem

transactions that were favorable to the SPE but not to Enron. The furor over expensing is, if anything, a sideshow distracting us from deeper flaws in accounting standards, compensation philosophy, and professional standards in the... View Details

Keywords: by William Sahlman

12 Oct 1999
Research & Ideas

Where Main Street Meets Wall Street

funds have made an important contribution to both the democratization and the strengthening of the American economy," says HBS professor Jay O. Light, an expert on the financial services industry. And now, according to Light and... View Details

Keywords: by Garry Emmons; Financial Services

07 Mar 2005
What Do You Think?

Should Business Management Be Regarded as a Profession?

somehow behave differently from business people because they have passed some kind of certification process." As Deepak Alse put it, "Licensing or professional tags will not have any impact on the personal ethics...What we... View Details

Keywords: by James Heskett

04 Sep 2001
Research & Ideas

Five Questions for Max Bazerman

continue to make decisions that miss opportunities to make all parties better off. We will end up with inefficient methods of creating a cleaner environment. We will continue to miss opportunities to provide more services for the poor at... View Details

Keywords: Re: Max H. Bazerman

14 May 2012
Research & Ideas

Breaking the Smartphone Addiction

world's most elite and demanding professional service firms—The Boston Consulting Group (BCG)—could work together to ensure that they each could truly disconnect from work for a scheduled unit of time each... View Details

Keywords: by Leslie A. Perlow

11 Mar 2013
Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

Marissa Mayer's decision to ask Yahoo! employees to work from offices rather than at home has at least two potentially negative consequences, one for her and one for her employees. But she can mitigate both by linking personal and View Details

Keywords: by Lakshmi Ramarajan; Web Services; Web Services

08 Sep 2015
First Look

September 8, 2015

in press Proceedings of the National Academy of Sciences of the United States of America Compared to Men, Women View Professional Advancement as Equally Attainable, but Less Desirable By: Gino, Francesca, Caroline A. Wilmuth, and Alison... View Details

Keywords: Carmen Nobel

18 Jul 2016
Research & Ideas

Is Greed Ruining Private Equity Firms?

missing the consequences and longer-term effects.” UNEQUAL PAY FALLOUT Partnerships remain key to the way the professional service and investment sectors are run. Previous research has shown that the... View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

reliable, branded beauty services in office parks and hotels, but she focused first on the high-visibility airport market, where customers in transit needed the services she could provide—and might relish... View Details

Keywords: by John S. Rosenberg

17 Nov 2015
Lessons from the Classroom

How Activist Investors Became Respectable

a generation. Once reviled as villains operating on the fringes of the market, they are now powerful forces at work in the mainstream of business. Activist investing gained legitimacy and influence thanks in part to the development of a support system from View Details

Keywords: by Joseph Fuller; Financial Services; Financial Services

03 Oct 2006
First Look

First Look: October 3, 2006

Working PapersRacial Diversity Initiatives in Professional Service Firms: What Factors Differentiate Successful from Unsuccessful Initiatives? Authors:Modupe Akinola and David A. Thomas Abstract Diversity... View Details

Keywords: Sean Silverthorne

10 Feb 2016
Sharpening Your Skills

Sharpening Your Skills: New Insights into Career Development

in a single up-or-out professional service organization. Unfinished Business: The Impact of Race on Understanding Mentoring This paper by David Thomas and colleagues in 2006 discusses why race and mentoring... View Details

Keywords: Re: Multiple Faculty

21 Nov 2005
Research & Ideas

Making Credibility Your Strongest Asset

rating systems have emerged to reward good service and integrity. Plan Several Moves Ahead Bob Kraft owns the New England Patriots, one of the most successful franchises in professional sports. Notably, he... View Details

Keywords: by Michael Wheeler

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

investing, especially for smaller investors, and ultimately created greater returns than most professionally managed mutual funds could deliver. That has made index, or passive, funds wildly popular: For the 12-month period ending May... View Details

Keywords: by Michael Blanding; Financial Services

11 Jun 2014
Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

to watch sports on the Web, having been weaned on the medium. In April, Causeway purchased a non-controlling stake in Street League Skateboarding, founded by professional skateboarder Rob Dyrdek in 2010, which features 25 challengers... View Details

Keywords: by Carmen Nobel; Financial Services; Financial Services

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