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  • 2024
  • Working Paper

Exports in Disguise: Trade Re-Routing During the U.S.-China Trade War

By: Ebehi Iyoha, Edmund J. Malesky, Jaya Y. Wen, Sung-Ju Wu and Bo Feng
Origin-specific tariffs are a common policy tool; however, critics claim that such tariffs are often circumvented by rerouting goods through intermediary countries. This study examines whether rerouting increased due to the 2018-2019 U.S.–China trade war via Vietnam.... View Details
Keywords: Trade; International Relations; Logistics; China; Viet Nam; United States
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    Rebecca A. Karp

    Rebecca Karp is an Assistant Professor in the Strategy Unit at Harvard Business School. She teaches Strategy in the MBA required curriculum. Professor Karp is a field researcher and ethnographer. Her research examines how companies formulate and... View Details

    • 2021
    • Case

    Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain

    By: Andrew J. Hoffman
    Blockchain is a digital, distributed, immutable ledger designed to build trust among parties without requiring an independent, third-party arbitrator or intermediary. The technology has potential to improve a variety of industries, including the complex, fragmented,... View Details
    Keywords: Blockchain; Supply Chain Management; Technology Adoption
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      Roy D. Shapiro

      Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

      • May 1995 (Revised April 1998)
      • Case

      AT&T Paradyne

      By: Robert S. Kaplan
      A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details
      Keywords: Decisions; Product; Corporate Accountability; Activity Based Costing and Management; System; Performance Efficiency; Financial Reporting; Operations; Technology Industry; Telecommunications Industry
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        Customers As Innovators: A New Way to Create Value

        Product R&D at many companies is a major bottleneck. The difficulty is that fully understanding the needs of just a single customer can be an inexact and costly process--to say nothing of the needs of all customers or even groups of them. In the course of... View Details
        • May 1988 (Revised November 1990)
        • Case

        Airbus vs. Boeing (B): The Storm Intensifies

        By: Malcolm S. Salter
        Discusses the growing competition faced by U.S. producers of civil aircraft due to the success and expanding product line of Airbus Industries. Designed to foster discussion of international trade policy as it affects producers in the industry and to encourage firm... View Details
        Keywords: Trade; Policy; Negotiation; Competition; Competitive Strategy; Aerospace Industry; United States
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        • 24 Aug 2018
        • Video

        Customer Interaction Days

        • April 1988 (Revised July 1990)
        • Case

        Schulze Waxed Containers, Inc.

        Schulze Waxed Containers has recently lost 20% of its business. The firm's cost accounting system spreads fixed costs over the volume produced. The 1987 costs reflect the lower production volume and are higher. The firm has recently adopted a minimum mark up. The... View Details
        Keywords: Cost Accounting; Production; Management Systems; Manufacturing Industry
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        • 24 Apr 2023
        • HBS Case

        What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

        requiring that all cannabis products (including smoke, vapor, edible, and beverage products) be sold via designated “dispensaries,” not at more accessible or common outlets such as liquor stores,... View Details
        Keywords: by Jay Fitzgerald; Consumer Products; Consumer Products
        • February 2009
        • Case

        HP: The Computer is Personal Again

        By: Rajiv Lal and Cathy Ross
        In September 2008, Todd Bradley, executive vice president of Hewlett-Packard Company's Personal Systems Group (PSG), gathered his thoughts before a meeting with his top executives and managers for product design and marketing. On the agenda was a discussion of... View Details
        Keywords: Revenue; Product Positioning; Corporate Strategy; Computer Industry; Retail Industry
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          Asim I. Khwaja

          Asim Ijaz Khwaja is the Director of the Center for International Development and the Sumitomo-Foundation for Advanced Studies on International Development Professor of International Finance and Development at the Harvard Kennedy School, and co-founder of the View Details

          • 01 May 2017
          • Research & Ideas

          Bad At Your Job? Maybe It's the Job’s Fault

          Source: Geber86 When a worker struggles to meet the demands of a particular position, the problem may not be with the employee—maybe it’s the job’s design that is wrong. A poorly designed job can work... View Details
          Keywords: by Dina Gerdeman
          • November 2002 (Revised August 2003)
          • Case

          MedSource Technologies

          By: Robert S. Huckman
          Considers the issues facing Richard Effress, MedSource's chairman and CEO, as the firm approaches the Precision Cut project--the first test of MedSource's capabilities as an integrated, contract manufacturer in the medical device industry. MedSource Technologies was... View Details
          Keywords: Product Development; Production; Mergers and Acquisitions; Product Design; Supply Chain Management; Management Teams; Medical Devices and Supplies Industry; United States
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          • 28 Apr 2023
          • Blog Post

          From Harvard Business School to Spotify: Four Lessons in My Journey to Land My Dream Job

          Rodolfo A. Diaz Cabello (MBA 2021) reflects on how his experiences at Harvard Business School supported his path to building new products at Spotify. In October 2022 I joined Spotify as a Senior Product... View Details
          • August 1994 (Revised May 2001)
          • Case

          ITT Automotive: Global Manufacturing Strategy (1994)

          By: Gary P. Pisano and Sharon L. Rossi
          ITT Automotive is in the process of developing a new-generation antilock brake system (ABS), designated the MK-20. The case focuses on the level of automation to be used in the production of this new system, and whether all plants should use the same process... View Details
          Keywords: Information Technology; Innovation Strategy; Production; Product Development; Globalized Firms and Management; Performance Productivity; Manufacturing Industry; Auto Industry; Belgium; Germany; United States
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          • TeachingInterests

          Immersive Field Course: China and Taiwan

          By: Willy C. Shih
          I designed this course to enable students to examine cross-strait issues between the Peoples Republic of China and the Republic of China—(Taiwan) at a critical juncture. Many products produced for the global marketplace—televisions, computers and computer components,... View Details
          • February 2002 (Revised April 2002)
          • Case

          Chengwei Ventures and the hdt* Investment

          By: G. Felda Hardymon, Josh Lerner and Ann Leamon
          Bo Feng, cofounder and principal in Chengwei Ventures, one of the first sovereign venture capital firms in China, is trying to decide on the proper business model for hdt, the product of a merger between two portfolio companies. This case discusses the best way for the... View Details
          Keywords: Venture Capital; Mergers and Acquisitions; Customer Relationship Management; Sovereign Finance; Management Analysis, Tools, and Techniques; Entrepreneurship; Internet and the Web; Applications and Software; Markets; Business Model; Financial Services Industry; China
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          • 07 Feb 2013
          • HBS Seminar

          Scott Cook, Intuit

          • March–April 2019
          • Article

          Operational Transparency: Make Your Processes Visible to Customers and Your Customers Visible to Employees

          By: Ryan W. Buell
          Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the work going on behind the... View Details
          Keywords: Operational Transparency; Customers; Services; Operations; Customer Focus and Relationships; Employees; Customer Satisfaction; Behavior; Service Industry
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