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  • December 2021 (Revised September 2022)
  • Case

Moleskine: Daniela Riccardi Turns the Page

By: Ryan Raffaelli and Sarah Gulick
Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details
Keywords: Rebranding; Brands and Branding; Organizational Change and Adaptation; Operations; Planning; Retail Industry; Italy
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  • Web

Frequently Asked Questions - Doctoral

the online application system. Current GMAT or GRE scores TOEFL or IELTS scores (non-native English speakers who did not receive an undergraduate degree from a university of college where the primary language of instruction is English)... View Details
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

multinational, dispersed shareholder, and private-equity owned firms are typically well managed. Stronger product market competition and higher worker skills are associated with better management practices. Less regulated labor View Details
Keywords: Sean Silverthorne
  • March–April 2024
  • Article

Retailers and Health Systems Can Improve Care Together

By: Robert S. Huckman, Vivian S. Lee and Bradley R Staats
Health systems are struggling to address the many shortcomings of health care delivery: rapidly growing costs, inconsistent quality, and inadequate and unequal access to primary and other types of care. However, if retailers and health systems were to form strong... View Details
Keywords: Health Care; Retail; Retailers; Consumer; Health Care and Treatment; Value; Consumer Behavior; Business Model; Partners and Partnerships; Health Industry; Retail Industry; United States
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  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

capital and demonstrates how technology—novel data sources, artificial intelligence, machine learning—will transform the small business lending market. This market has been plagued by frictions: it is hard for a lender to determine which... View Details
Keywords: Dina Gerdeman

    Robert C. Merton

    Robert C. Merton is the School of Management Distinguished Professor of Finance at the MIT Sloan School of Management.

    Merton is University Professor Emeritus at Harvard University and was the George Fisher Baker Professor of... View Details

    Keywords: banking; brokerage; financial services; insurance industry; investment banking industry; retail financial services
    • 03 Sep 2014
    • What Do You Think?

    Who Should Choose Your Boss?

    Summing Up Is The Question of Who Should Choose Your Boss Becoming "A Little Irrelevant"? The remarkable events at grocery chain Market Basket over the summer stimulated a range of responses to this month's column about who... View Details
    Keywords: by James Heskett; Food & Beverage
    • September 2021 (Revised December 2021)
    • Case

    Telepass: From Tolling to Mobility Platform

    By: Chiara Farronato, Stefano Denicolai and Sarah Mehta
    Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details
    Keywords: Mobile Payment; App; Mobility Services; Analysis; Change; Change Management; Transformation; Transition; Innovation and Invention; Strategy; Information Technology; Mobile and Wireless Technology; Transportation; Transportation Networks; Value; Value Creation; Consumer Behavior; Technology Industry; Transportation Industry; Insurance Industry; Europe; Italy; Milan
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    • 26 Feb 2008
    • First Look

    First Look: February 26, 2008

      Working PapersAn Investigation of Earnings Management through Marketing Actions Authors:Craig J. Chapman and Thomas J. Steenburgh Abstract Combining new, hand-collected data with a widely studied dataset, we examine how firms use View Details
    Keywords: Martha Lagace
    • Web

    Courses - Entrepreneurship

    (also listed under Finance) Paul Gompers Spring 2024 Q3Q4 3.0 Field Course: Business of the Arts (also listed under Marketing and General Management) Rohit Deshpande Henry McGee Spring 2024 Q3Q4 3.0 Field... View Details
    • 04 Feb 2014
    • First Look

    First Look: February 4

      Publications August 2013 MIT Sloan Management Review The Art of Strategic Renewal By: Binns, Andy, J. Bruce Harreld, Charles A. O'Reilly, and Michael L. Tushman Abstract—In recent years, we have seen well-established companies such as... View Details
    Keywords: Sean Silverthlorne
    • 18 Mar 2008
    • Working Paper Summaries

    Modeling Expert Opinions on Food Healthiness: A Nutrition Metric

    Keywords: by Jolie Mae Martin, John Leonard Beshears, Katherine Lyford Milkman, Max H. Bazerman & Lisa Sutherland; Retail
    • February 2025
    • Supplement

    Moleskine: Daniela Riccardi Turns the Page

    By: Ryan Raffaelli
    Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details
    Keywords: Brands and Branding; Organizational Change and Adaptation; Distribution Channels; Planning; Leading Change; Organizational Culture; Product Marketing; Retail Industry; Italy
    Related
    • June 2007 (Revised April 2016)
    • Case

    Octone Records

    By: Anita Elberse and Elie Ofek
    In February 2007, Octone Records founders James Diener, Ben Berkman, and David Boxenbaum had been highly successful with the first two bands they had signed, Maroon 5 and Flyleaf. Known for its grassroots marketing campaigns, Octone operated through a unique... View Details
    Keywords: Arts; Joint Ventures; Investment Return; Marketing Strategy; Product Launch; Product Development; Outcome or Result; Creativity; Music Industry
    Related
    • 31 Aug 2007
    • Working Paper Summaries

    Exclusivity and Control

    Keywords: by Andrei Hagiu & Robin S. Lee; Entertainment & Recreation
    • 17 Aug 2020
    • Research & Ideas

    What the Stockdale Paradox Tells Us About Crisis Leadership

    the ability to assess and revise lower-level goals and tactics as necessary. The concept of hierarchical goals applies to both individuals and organizations. Daily tasks and immediate, concrete benchmarks “support broader goals at the next level, which in turn support... View Details
    Keywords: by Boris Groysberg and Robin Abrahams
    • 01 Oct 2024
    • Cold Call Podcast

    Choosing Passion: A Founder’s Mission to Meet a Need for Obesity Care

    Keywords: Re: Jon M. Jachimowicz; Health
    • Web

    The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

    had an international presence in the world economy. “U.S. Steel was a giant—or a monster, depending on one’s perspective,” B. Mark Smith writes in Toward Rational Exuberance: The Evolution of the Modern Stock Market . 3 At Harvard... View Details

      Nitin Nohria

      Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

      As Dean, building on... View Details

      Keywords: arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts; arts
      • Web

      Behavioral Finance & Financial Stability

      ‘forward guidance’ – when the central bank guides market expectations – is normally used in reference to central bank policy on short rates. However, quantitative easing (or QE) – the other primary monetary... View Details