Performance Goals - Publications - Faculty & Research

25 Nov 2013
Research & Ideas

Hiding From Managers Can Increase Your Productivity

production,' " he writes. "Then they were told 'whenever the [customers/managers/leaders] come around, don't do that, because they'll get mad.' " Rather, veterans advised embeds to perform tasks strictly by the book... View Details

Keywords: by Carmen Nobel; Manufacturing

27 Sep 2016
First Look

September 27, 2016

measurement and control systems to implement strategy. Modules 1–4 set out the foundations for strategy implementation. Modules 5–9 teach quantitative tools for performance measurement and control. Modules 10–15 illustrate the use of... View Details

Keywords: Sean Silverthorne

02 May 2011
Research & Ideas

Casino Payoff: Hands-Off Management Works Best

have to learn, some organizations may still lean toward this model. "Clearly there are some benefits to tighter control. If your goal is control and minimizing risk, that's going to perform well because... View Details

Keywords: by Dennis Fisher; Entertainment & Recreation

14 Nov 2011
Research & Ideas

Creating a Global Business Code

the same crucial questions as phase 2, but across a stratified sample of employees at several multinational companies. The researchers wanted the impressions of frontline workers as well as corporate executives. The goal was to develop a... View Details

Keywords: by Carmen Nobel

Summer 2013
Response

How Caesars Entertainment Is Betting on Sustainability: Response

By: Michael W. Toffel

One of the largest gaming companies in the world expanded its sustainability efforts using a scorecard to guide and goad managers. This response assesses Caesars Entertainment's CodeGreen scorecard, advocates a more comprehensive environmental assessment to target... View Details

Keywords: Games, Gaming, and Gambling; Entertainment; Energy; Energy Conservation; Buildings and Facilities; Goals and Objectives; Corporate Social Responsibility and Impact; Performance Evaluation; Entertainment and Recreation Industry

September 1976 (Revised January 1977)
Case

Del Norte Paper Co. (C)

By: William A. Sahlman

Designed to serve two roles: first, it provides a reasonably comprehensive description of an ongoing capital budgeting system for the international operations of a large American company. Second, it allows the student to focus upon and critically analyze a series of... View Details

Keywords: Capital Budgeting; International Relations; Globalized Markets and Industries; Goals and Objectives; Service Delivery; Business Subsidiaries; Performance Evaluation; Performance Expectations; Financial Services Industry; Pulp and Paper Industry

Citation

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30 Jan 2012
Research & Ideas

Measuring the Efficacy of the World’s Managers

consultancy firm that broadly rated management practices in three areas: monitoring—how well managers keep track of what's happening in a firm and make good use of that information; targets—how well organizations set appropriate goals and... View Details

Keywords: by Carmen Nobel

2010
Working Paper

CREATING LEADERS WORKSHOP: Mastering the Principles and Effective Delivery of 'The Ontological Leadership Course' (PDF File of PowerPoint Slides)

By: Werner Erhard, Michael C. Jensen, Kari L. Granger and Joseph J. DiMaggio M.D.

This workshop is designed to support participants in gaining mastery in the delivery of our new course: "Being A Leader and the Effective Exercise of Leadership: An Ontological Model." The Workshop was delivered at the United States Air Force Academy (July 13 - 16,... View Details

Keywords: Curriculum and Courses; Values and Beliefs; Globalization; Policy; Leadership Development; Goals and Objectives; Performance Capacity; Social and Collaborative Networks

Citation

Read Now

August 2000
Case

Belmont Industries, Inc. (C)

By: Joseph L. Bower

Supplements the (A) case. A rewritten version of an earlier supplement. View Details

Keywords: Wages; Managerial Roles; Management Practices and Processes; Performance; Goals and Objectives; Labor and Management Relations

Citation

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24 Apr 2013
Research & Ideas

Who Sets Your Benchmarks?

pursuing your goals accordingly. In this excerpt, he discusses the unfortunate and all-too-common tendency to focus on extrinsic rather than intrinsic motivators. Who Sets Your Benchmarks? From, What You're Really Meant to Do: A Road Map... View Details

23 Jan 2020
Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details

Keywords: by Michael Blanding

28 Jul 2009
First Look

First Look: July 28

report, new CEO Hank McKinnell discusses Pfizer's performance goals and its acquisition of Pharmacia, which gave it control of the anti-arthritis drug Celebrex. In the 2005 report, McKinnell discusses his... View Details

Keywords: Martha Lagace

19 Dec 2012
Research & Ideas

How to be Extremely Productive

your goal is a great marketing plan or a brilliant idea for a software system, it doesn't matter if it took 2 hours or 20 hours. The client is paying for the quality of the solution. Q: What do you think about the issue of flexible work... View Details

Keywords: by Deborah Blagg

03 May 2011
First Look

First Look: May 3

http://www.hbs.edu/research/pdf/11-062.pdf 'Fit': Field Experimental Evidence on Sorting, Incentives and Creative Worker Performance Authors:Kevin J. Boudreau and Karim R. Lakhani Abstract We present the results of a 10-day field... View Details

Keywords: Sean Silverthorne

03 Jan 2017
First Look

January 3, 2017

Performance Goals and Incentives This module explains how managers use performance goals and incentives to ensure that employee actions align... View Details

Keywords: Carmen Nobel

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

literature—including Frankel's work—is that since not all problems identified by frontline staff are of equal importance, it is worth time and money to perform extensive prioritization. Suggestions that will produce the greatest... View Details

Keywords: by Paul Guttry

10 Mar 2002
Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

information between inside and outside, they are seldom mere passive messengers carrying out the instructions of their principals. According to this negotiator: The traditional model [of the process] is that the leadership sets the goals, and then from those View Details

Keywords: by Michael Watkins

19 Dec 2005
Research & Ideas

Public Education Goes to School

years, we've produced sixteen teaching cases, two conceptual notes, and a working paper. Q: The performance problems of U.S. public education are receiving growing attention. How are urban schools performing... View Details

Keywords: by Mallory Stark; Education

12 Apr 2004
Research & Ideas

Waking Up a Sleeping Company

issue of Medtronic's performance standards, I found that goals and deadlines were routinely set, missed, and then simply adjusted. Poor performance was rationalized by excuses.... View Details

Keywords: by Bill George