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Show Results For
- All HBS Web
(7,532)
- People (8)
- News (1,211)
- Research (5,499)
- Events (45)
- Multimedia (41)
- Faculty Publications (4,043)
- 03 Feb 2023
- News
Making Performance Reviews Fairer in a Hybrid Workplace
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
through those ties and may take pride in a reputation for a higher standard of performance when observed by a valued peer, the researchers note. In some ways, analogous effects may be observed in customer service in other professions and... View Details
- TeachingInterests
Performance Management for Nonprofit Organizations (Executive Education, Faculty Co-chair)
This Executive Education course —a joint program presented by the HBS Social Enterprise Initiative and Harvard University's Hauser Center for Nonprofit Organizations—explores the impact of measurement on resource allocation, organizational learning, internal processes,... View Details
- Jul 2018
- Interview
James Siegal, KaBOOM!: How Have Your Performance Measures Changed?
- Article
A Performance Management System: Research, Design, Introduction and Evaluation
By: Michael Beer, Robert Ruh, Jack A. Dawson, B.B. McCaa and Michael J. Kavanagh
Beer, Michael, Robert Ruh, Jack A. Dawson, B.B. McCaa, and Michael J. Kavanagh. "A Performance Management System: Research, Design, Introduction and Evaluation." Personnel Psychology 31, no. 3 (Fall 1978): 505–535.
- 2012
- Working Paper
The Interplay between Subjective Performance Assessments and Target Setting
By: J. Bouwens and P. Kroos
- March 2007
- Article
Authority, Risk, and Performance Incentives: Evidence from Division Manager Positions inside Firms
By: Julie Wulf
I show that performance incentives vary by decision-making authority of division managers. For division managers with broader authority, i.e., those designated as corporate officers, both the sensitivity of pay to global performance measures and the relative importance... View Details
Keywords: Motivation and Incentives; Performance; Risk and Uncertainty; Business Model; Globalization; Measurement and Metrics; Status and Position; Forecasting and Prediction; Business Divisions
Wulf, Julie. "Authority, Risk, and Performance Incentives: Evidence from Division Manager Positions inside Firms." Journal of Industrial Economics 55, no. 1 (March 2007): 169–196.
- 09 Jul 2010
- Working Paper Summaries
The Limits of Nonprofit Impact: A Contingency Framework for Measuring Social Performance
Keywords: by Alnoor Ebrahim & V. Kasturi Rangan
- 16 Feb 2016
- Working Paper Summaries
Diversity and Team Performance in a Kenyan Organization
- January 1981 (Revised February 1982)
- Case
People's Republic of China: Development Strategies and Performance
By: James E. Austin
Keywords: Development Economics; Growth and Development Strategy; Business and Government Relations; China
Austin, James E. "People's Republic of China: Development Strategies and Performance." Harvard Business School Case 381-111, January 1981. (Revised February 1982.)
- 2013
- Working Paper
Performance Measures and Intra-Firm Spillovers: Theory and Evidence
By: J. Bouwens and L. van Lent
- Article
Performance Improvement: The Missing Component of Appraisal Systems
Schlesinger, Leonard A. "Performance Improvement: The Missing Component of Appraisal Systems." Personnel (June 1976).
- 2003
- Working Paper
The Size, Structure, and Performance of Corporate Headquarters
By: David J. Collis, David Young and Michael Goold
- 02 Jun 2020
- News
Great Leaders Use Tough Love to Improve Performance
- 2013
- Working Paper
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
By: Claire Senot, Aravind Chandrasekaran, Peter T. Ward and Anita L. Tucker
The quality of operational processes is an important driver of performance in hospitals. In particular, processes that reliably deliver both evidence-based and patient-centered care, which we call conformance and experiential quality, respectively, have been argued to... View Details
Keywords: Healthcare; Experiential Quality; Conformance Quality; Clinical Outcomes; Cost Efficiency; Quality; Service Operations; Health Care and Treatment; Performance; Outcome or Result; Health Industry
Senot, Claire, Aravind Chandrasekaran, Peter T. Ward, and Anita L. Tucker. "The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance." Harvard Business School Working Paper, No. 14-024, September 2013.
- Article
Signaling Firm Performance Through Financial Statement Presentation: An Analysis Using Special Items
By: Edward J. Riedl and Suraj Srinivasan
This paper investigates whether managers' presentation of special items within the financial statements reflects economic performance or opportunism. Specifically, we assess special items presented as a separate line item on the income statement (income statement... View Details
Keywords: Managerial Roles; Financial Statements; Economics; Performance; Research; Opportunities; Business Earnings; Motivation and Incentives
Riedl, Edward J., and Suraj Srinivasan. "Signaling Firm Performance Through Financial Statement Presentation: An Analysis Using Special Items." Contemporary Accounting Research 27, no. 1 (Spring 2010): 289–332.
- 2015
- Working Paper
Do-gooders and Go-getters: Career Incentives, Selection, and Performance in Public Service Delivery
By: Nava Ashraf, Oriana Bandiera and Scott S. Lee
We study how career incentives affect who selects into public health jobs and, through selection, their performance while in service. We collaborate with the Government of Zambia to experimentally vary the salience of career incentives in a newly created health worker... View Details
Ashraf, Nava, Oriana Bandiera, and Scott S. Lee. "Do-gooders and Go-getters: Career Incentives, Selection, and Performance in Public Service Delivery." Working Paper, March 2015.
- 1 Jan 1999
- Conference Presentation
Estimating the Performance Effects of Networks in Emerging Markets
By: Tarun Khanna and J. Rivkin
Khanna, Tarun, and J. Rivkin. "Estimating the Performance Effects of Networks in Emerging Markets." January 1, 1999 (Winner of Academy of Management. Business Policy and Strategy Division. Best Paper Award presented by Academy of Management.)
- 2017
- Working Paper
Rethinking Measurement of Pay Disparity and its Relation to Firm Performance
By: Ethan Rouen
I develop measures of firm-level pay disparity and examine their relation to firm accounting performance. Using comprehensive compensation data for a large sample of firms, I find no statistically significant relation between the ratio of CEO-to-mean employee... View Details
Keywords: Pay Disparity; Pay Ratio; CEO Pay Ratio; Income Inequality; Executive Compensation; Wages; Equality and Inequality; Business Ventures; Performance
Rouen, Ethan. "Rethinking Measurement of Pay Disparity and its Relation to Firm Performance." Harvard Business School Working Paper, No. 18-007, July 2017.
- June 2010
- Article
Correspondence Bias in Performance Evaluation: Why Grade Inflation Works
By: D. A. Moore, S. A. Swift, Z. S. Sharek and F. Gino
Moore, D. A., S. A. Swift, Z. S. Sharek, and F. Gino. "Correspondence Bias in Performance Evaluation: Why Grade Inflation Works." Personality and Social Psychology Bulletin 36, no. 6 (June 2010): 843–852.