Publications

February 2008
Case

Monitor's Opportunities in India (A)

By: Juan Alcacer and Jan W. Rivkin

The CEO of a strategy consulting firm must decide which of the firm's functions, if any, to move to India. In particular, he wonders whether business research--currently conducted by highly paid consultants in developed countries--can be conducted more efficiently and... View Details

Keywords: Developing Countries and Economies; Job Cuts and Outsourcing; Business Strategy; Competitive Strategy; Competitive Advantage; Consulting Industry; India

April 1995
Case

Montague Corporation (A)

By: Norman A. Berg and James Weber

The Montague Corp. is a small company started in 1987 and owned by David Montague, age 31, and his father. The company designs, manufactures in Taiwan, and sells through distributors worldwide a high-quality "bicycle that folds." The company offices are located in... View Details

Keywords: Business Strategy; Financial Strategy; Financial Management; Job Cuts and Outsourcing; Globalized Firms and Management; Family Business; Bicycle Industry; Taiwan; Cambridge

Find at Harvard

July 2013
Case

Slicing Pie with a Razor: Ockham Technologies' Founding Agreement

By: Noam Wasserman and Yael Braid

Ockham Technologies' three founders are about to craft their founding agreement and split the equity among themselves. Uncertainty lingers over each member's future contributions, though—how is the team to devise a durable and effective split? Jim Triandiflou and Ken... View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry

October 18, 2017
Editorial

Why We Must Embrace, Not Fear, the Technology That Is Revolutionising Education and Jobs

By: Peter Tufano

Keywords: Technological Innovation; Technology Adoption; Job Cuts and Outsourcing; Change

Read Now

05 Mar 2001
What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

Productivity will improve as the alternation of job assignments eliminates the 'indispensable' worker." Connie Luthy says, "I have practiced 'Just-In-Time' hiring ... in the pharmaceutical industry.... I have advised my client companies to View Details

Keywords: by James Heskett

31 Mar 2009
First Look

First Look: March 31, 2009

and Sugata Roychowdhury Abstract We examine the accrual choices of outsourcing firms with links to U.S. congressional candidates during the 2004 elections, when corporate outsourcing was a major campaign... View Details

Keywords: Martha Lagace

14 May 2024
Blog Post

Creating Emerging Markets Sustainability Series - How to Build a Culture of Intrapreneurship

is the Co-Founder and Executive Director of InGenia Uruguay, an outsourcing and strategic consultancy services company based in Montevideo. Established in 2003, InGenia specializes in risk management for Uruguay’s financial sector.... View Details

October 2000 (Revised June 2002)
Supplement

Nick Fiore: Healer or Hitman? (B)

By: Clayton M. Christensen and Tara Donovan

Supplements the (A) case. View Details

Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions

22 May 2007
First Look

First Look: May 22, 2007

formal models and theory can account for important aspects of software design evolution in large-scale systems. Download the paper: http://www.hbs.edu/research/pdf/07-081.pdf From Outsourcing to Global Collaboration: New Ways to Build... View Details

Keywords: Martha Lagace

March 10, 2025
Article

How Gen AI Could Change the Value of Expertise

By: Joseph Fuller, Matt Sigelman and Michael Fenlon

In the near future, gen AI is likely to affect some 50 million jobs, automating away elements of some jobs and augmenting workers’ abilities in others. The extent of those changes will compel companies to reshape their organizational structures and rethink their talent... View Details

Keywords: AI and Machine Learning; Job Cuts and Outsourcing; Organizational Structure; Talent and Talent Management; Personal Development and Career

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01 Dec 2004
News

Finding a Balance

government has been unresponsive to date. With Western companies such as Microsoft, GE, and IBM making significant investment in IT outsourcing in India, the pressure is on for the government to toe the legal line. “None of these... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2013
News

Faculty Books

a start-up, discuss lean prototyping techniques for hardware, identify costly outsourcing mistakes, provide practical tips on user acquisition, offer branding guidelines, and explain how a choir of angel investors often will sing... View Details

09 Nov 2015
Research & Ideas

These Employers Pay Higher Salaries than Necessary

buyer. Now translate the same situation from a brick-and-mortar bazaar to an online peer-to-peer marketplace such as Upwork, which allows businesses to outsource work to freelancers, frequently overseas. “Workers on the market have lots... View Details

Keywords: by Michael Blanding; Employment; Technology; Computer

26 Jan 2009
Research & Ideas

Where is Home for the Global Firm?

outsourcing operation of General Electric and was the largest outsourcing operation in India. In 2005 GE decided to partially divest this subsidiary to a number of private equity players. By 2007, the firm... View Details

Keywords: by Martha Lagace

01 Jun 2012
News

Think Locally, Act Globally

enterprise. Says Mittal of the Bharti model, “We’ll never have the domain knowledge that world leaders in IT or networks have. We’ve had to focus on what we know best: getting customers on to our network and giving them a great experience. So just like India, in Africa... View Details

Keywords: Garry Emmons; Telecommunications; Information

01 Mar 2012
News

Alumni Book Briefs

1972), and David Wayne Brown ((Sanai Publishing)) The Change Maker: Preserving the Challenge of America by Al Checchi (MBA ’74) ((Open Road Integrated Media LLC)) Outsourcing Murder Maddi Davidson (MBA 1980) ((CreateSpace)) Marketing: A... View Details

Keywords: Publishing Industries (except Internet); Information

01 Mar 2003
News

Naina Lal Kidwai

encourage investment in the energy sector would also boost competitiveness. What are attractive investment opportunities in India? Sectors that require technical and labor-intensive input, such as software services, business process View Details

Keywords: Garry Emmons; Funds, Trusts, and Other Financial Vehicles; Finance

01 Jan 2005
News

Rahul Bajaj, MBA 1964

supply-chain management, turning to outsourcing for almost every component used on the assembly line and relying on just-in-time deliveries several times a day. "We went through the difficult process of winnowing our major suppliers from... View Details

April 2004 (Revised July 2005)
Case

Offshoring at Global Information Systems, Inc.

By: William E. Fruhan Jr.

This case explores the topic of offshoring high-tech jobs several perspectives. The issues presented include determining the stock price consequences of offshoring, examining the economic consequences of the offshore job to both the transferring and receiving... View Details

Keywords: Economy; Stocks; Job Cuts and Outsourcing; Personal Development and Career; Competition