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  • 01 May 2012
  • First Look

First Look: May 1

perspective or philosophical approaches, and used a normative approach by focusing on the question of how people should act when resolving ethical dilemmas. In this paper, we briefly describe the traditional approach to ethics and then present a (biased) review on the... View Details
Keywords: Carmen Nobel
  • 11 Jun 2008
  • Working Paper Summaries

Gender in Job Negotiations: A Two-Level Game

Keywords: by Hannah Riley Bowles & Kathleen L. McGinn
  • 22 Sep 2008
  • Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

coordinating behavior across organizational units, we were surprised by how little interaction occurs across three major boundaries: the strategic business unit, the View Details
Keywords: by Sarah Jane Gilbert
  • November 1987 (Revised January 1988)
  • Case

Groen: A Dover Industries Company

By: Francis Aguilar
Describes the challenges facing the president of an old-line foodservice and food processing equipment manufacturing company as it attempted to accelerate sales and profit growth through the introduction of innovative products. The introduction of a "revolutionary"... View Details
Keywords: Business or Company Management; Corporate Entrepreneurship; Labor and Management Relations; Machinery and Machining; Management Style; Management Teams; Performance Efficiency; Technological Innovation; Product Development; Organizational Culture
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  • July 2000
  • Case

Dawn Riley at America True (C)

By: Linda A. Hill and Kristin Doughty
Dawn Riley and America True are based in Auckland, New Zealand, where racing will begin in six weeks. The senior management team will be meeting in August 1999 to decide whether or not to make changes to Tag, the practice boat that they are using as a testing platform.... View Details
Keywords: Management Style; Leadership; Behavior; Groups and Teams; Organizational Culture; Problems and Challenges; Sports; Gender; Management Teams; New Zealand
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  • 20 Jun 2005
  • Research & Ideas

Creating a Positive Professional Image

As HBS professor Laura Morgan Roberts sees it, if you aren't managing your own professional image, others are. "People are constantly observing your behavior and forming theories about your competence, character, and commitment,... View Details
Keywords: by Mallory Stark
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

immediate and long-term goals in mind. One respondent summed up the challenge in a particularly apt way: “Shifting existing organizational structures from ‘peacetime’ value creation to ‘wartime/survival’ in a very short period of time As... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • January 29, 2018
  • Article

How to Build Trust with Colleagues You Rarely See

By: Tsedal Neeley
Building trust is key to success for any organization. But that can be tricky when it comes to colleagues that you only interact with virtually. What does it take to build trust when you can’t meet in person? In this piece, the author suggests that professionals should... View Details
Keywords: Interpersonal Communication; Trust; Organizational Culture; Familiarity; Employees
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  • 03 Apr 2012
  • Working Paper Summaries

Clear and Present Danger: Planning and New Venture Survival Amid Political and Civil Violence

Keywords: by Shon Hiatt & Wesley Sine
  • 2019
  • Working Paper

Birds of a Feather ... Enforce Social Norms? Interactions Among Culture, Norms, and Strategy

By: Hongyi Li and Eric J. Van den Steen
This paper analyzes how shared beliefs and preferences (or values) cause the emergence of social norms; why people may enforce norms that go against their own beliefs and preferences/values; and how this may cause a disconnect to develop between the... View Details
Keywords: Culture; Norms; Values and Beliefs; Organizational Culture; Strategy
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  • 24 Jan 2012
  • First Look

First Look: Jan. 24

context, reflected in its introduction of product features, is influenced by prior industry affiliation. We hypothesize first, that prior industry experience shapes a set of shared beliefs resulting in similar and concurrent firm behavior; second, that firms will... View Details
Keywords: Sean Silverthorne
  • 29 Aug 2014
  • Working Paper Summaries

Patent Trolls

Keywords: by Lauren Cohen, Umit G. Gurun & Scott Duke Kominers
  • January 1985 (Revised June 1993)
  • Case

Turner Construction Co.

By: Frank V. Cespedes
In June, 1984, a vice president at Turner Construction Co. must decide whether to approve a construction project being considered by one of Turner's territorial offices and how to manage that territory general manager's apparent reluctance to pursue another account... View Details
Keywords: Organizational Structure; Projects; Market Entry and Exit; Integration; Contracts; Marketing Strategy; Sales; Business or Company Management; Business Offices; Geographic Location; Construction Industry
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  • 24 Jan 2023
  • Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

growing. Indeed, the appearance of the word “passion” in US job listings increased nearly tenfold from 2007 to 2019, according to the study, published in Research in Organizational Behavior by HBS assistant... View Details
Keywords: by Sean Silverthorne
  • 07 Jan 2008
  • Research & Ideas

Pursuing a Deadly Opportunity

organizational legitimacy and the kind of moral order we want to create as a society," Anteby explains. The same issues could help us come to grips with the murky legal and ethical areas surrounding the digital age, for example.... View Details
Keywords: by Julia Hanna; Health
  • March 2025
  • Article

Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

By: Erika L. Kirgios, Ike Silver and Edward H. Chang
Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
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  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

differently about their coworkers and their work,” he says. The findings are detailed in the recent paper, Work Group Rituals Enhance the Meaning of Work, published in Organizational Behavior and Human... View Details
Keywords: by Kristen Senz
  • June 24, 2020
  • Article

Wolfgang Puck on Leading His Restaurants Through the Pandemic

By: Boris Groysberg
Chef Wolfgang Puck shares his experience leading his restaurants and other businesses through the pandemic crisis. He explains how his company has pivoted to find new sources of revenue and how he has become a vocal advocate for the restaurant industry. He also... View Details
Keywords: Coronavirus Pandemic; Restaurants; Restaurant Industry; Reopening; Health Pandemics; Crisis Management; Organizational Change and Adaptation; Safety
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  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

of why teaming and the behaviors it requires are so crucial for organizational success in today's environment. To help illuminate the teaming process and its benefits, the chapter defines teaming, places it... View Details
Keywords: Re: Amy C. Edmondson
  • 22 Aug 2012
  • Working Paper Summaries

A Randomized Field Study of a Leadership WalkRounds™-Based Intervention

departments, intensive care units, and medical/surgical units. We collected survey data from nurses in those work areas. Measures: To measure the program's impact, we collected pre and post survey data on perceptions of improvement in performance (PIP)-a proxy for... View Details
Keywords: by Anita L. Tucker & Sara J. Singer; Health

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