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Show Results For
- All HBS Web
(1,107)
- People (2)
- News (218)
- Research (739)
- Multimedia (2)
- Faculty Publications (153)
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
tend to have a really nice quality perception, it also helped improve our overall quality scores. So, it really was the trifecta in terms of overall performance. Morrell: So this pilot process begins in the San Diego market. Did you go on... View Details
- November 2017
- Teaching Note
Amazon.com, 2016
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-402.
On January 28, 2016, Amazon announced record 2015 operating profits of $2.2 billion on $107 billion of sales, and the markets responded with cautious optimism. For years, founder and CEO Jeffrey Bezos had prioritized growth and... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Market Platforms; Two-Sided Platforms; Competition; Internet; Corporate Strategy; Online Advertising; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Hardware; Information Technology; Mobile Technology; Online Technology; Technology Networks; Technology Platform; Web; Web Sites; Price; Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Retail Industry; Advertising Industry; Distribution Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Manufacturing Industry; Motion Pictures and Video Industry; Music Industry; Publishing Industry; Shipping Industry; Technology Industry; Video Game Industry; Web Services Industry; United States; Washington (state, US); Seattle
- Web
Entrepreneurial Support - Business & Environment
overcome them in order to drive impact at scale. For the full listing, click here . HBS EC Course - Public Entrepreneurship - Mitchell Weiss This course is designed for students who may found, join, or fund private startup companies that... View Details
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
or what their personal incentives might be for listing it. (Oftentimes by the time scripts are listed, they’ve already been sold to studios, who might want to list their own scripts in order to attract top actors and directors.) “If you... View Details
- Research Summary
Research
The founding and expansion of new firms is central to innovation and economic growth, but the determinants of a new idea’s success are difficult to ascertain. The decision to form a new firm and its ultimate outcome are impacted by ownership structure, financing... View Details
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
products and services. The event is burned into my mind. I became conscious of the fact that other senior executives with whom I worked were ignorant of their competitors’ products and services. Once, one of my sons ordered a Coca-Cola as... View Details
Keywords: by James Heskett
- 21 Nov 2015
- HBS Case
HBS Cases: Stella McCartney Combines High Fashion with Environmental Values
were multiple dimensions as I read the case. You mentioned it’s part of a new course. Explain a little bit your thought process about how this would help you achieve what you were trying to in the course. A: Sustainability is a very... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
operations resumed to restock clients’ stores, although a significant number of B2C orders are still required by its clients. Case 2: Process innovation Faced with a sudden surge in home delivery orders,... View Details
- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
more useful than appeals to the process of market equilibration described in economics textbooks. Dispel globalization bogeymen that don't have a scientific basis, such as the myth that increased global integration necessarily leads to... View Details
Keywords: by Martha Lagace
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
prepared for it.” Click Here Cote also emphasized to students that, as important as it was to avoid the disruption of layoffs and to preserve the company’s workforce, Honeywell also continued its process of “seed planting”—investing in... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
precisely how he had become a giant in the history profession—by getting lost in the details and then gradually making order out of the chaos. It was an extraordinary process to watch, and I'll always remain... View Details
Keywords: by Sean Silverthorne
- 29 Aug 2023
- News
Helping Consumers Decarbonize their Purchases
podcast. But since we have an entrepreneur-founder in front of us, I wonder if you can talk a little bit about what are the basics of that process? So you figure we need some capital in order to invest in the app and pay salaries of... View Details
- 20 Jan 2023
- News
Free Spirits
colada, the standard offerings for non-drinkers—even at special occasions—can feel like real kids’ table fare. Royle and Wood saw a demand for adult beverages as interesting and complex as a satisfying cocktail, just without the alcohol. It’s a tall View Details
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
every day in order to foster a 'one club' attitude. And even early on, despite calls from many observers to play it safer ("You can't win anything with kids" is what a respected television commentator famously said at the time), he gave... View Details
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
to Make Careful Decisions? Summing up reader responses, Professor Jim Heskett finds compelling arguments for a process involving intuition based on analysis and experience. Should people also make their own decision-making View Details
Keywords: by Staff
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
past success and strove for even greater heights. But what do his efforts for Kind of Blue have in common with business innovation? Rob Austin: We conceived the case to get at questions about how the creative process "detaches"... View Details
- 04 Apr 2017
- First Look
First Look at New Research, April 4
model the technology of step processes with bottlenecks and show how this technology rewards vertical integration, a hierarchical organization, and the use of direct authority. These properties in turn became the organizational hallmarks... View Details
Keywords: Sean Silverthorne
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
result: The government collected an additional $1.59 million in fees within a three-month period. The median self-reported sales amount was $445 higher for those vendors signing at the top of the form. But research doesn’t have to be explicitly applied research in... View Details
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
services. “The process of creating those specialized inputs creates new knowledge, which eventually leads to more innovation,” Mills says. Supply chains have a large number of linkages to many different downstream industries. “They have... View Details
- Web
2024 Reunion Presentations - Alumni
a software company that encourages households to reduce their energy consumption. From Opower's earliest days, its managers utilized experiments to amplify their environmental impact and enhance customer value. We will revisit some of their most consequential... View Details