Publications

03 Feb 2015
News

Jury out on how win might affect Patriots brand

Article

On the Causality and Cause of Returns to Organizational Status: Evidence from the Grands Crus Classés of the Médoc

By: Daniel Malter

This paper identifies the causal symbolic effect of status on the prices organizations charge for their products. I exploit the classification of the châteaux of the Médoc, which sorted 61 wine producers into five growth classes in 1855, as a fixed hierarchical symbol... View Details

Keywords: Organizational Status; Quality Signals; Conspicuous Consumption; Wine Classification Of 1855; Grand Cru; Status and Position; Quality; Reputation; Price; France

Find at Harvard

03 May 2019
HBS Seminar

Stephanie Cheng & Ran Song, Harvard University & Harvard Law School

April 2006
Background Note

Designing Sustainable Service Models

By: Frances X. Frei

Taught as the second module in a Harvard Business School course on Managing Service Operations. Addresses the challenge of designing service models that effectively incorporate a customer operating role, as well as how to align operations to deliver value to both the... View Details

Keywords: Business Model; Customers; Design; Managerial Roles; Consumer Behavior; Service Operations; Power and Influence; Value

10 May 2019
Blog Post

Advice for Mothers Pursuing an MBA

before you. Look for nannies and/or a spot at a daycare in the neighborhood. Don’t struggle alone and ask for help when you need it. HBS implemented great policies for parents, with a specific set of options for mothers. Faculty and the... View Details

Learning to Successfully Hire in Online Labor Markets

Hiring in online labor markets involves considerable uncertainty: which hiring choices are more likely to yield successful outcomes and how do employers adjust their hiring behaviors to make such choices? We argue that employers will initially explore the value... View Details

November 2010 (Revised January 2011)
Case

The Tzu Chi Foundation's China Relief Mission

By: Herman B. Leonard and YiKwan Chu

Tzu Chi is one of the largest charities in Taiwan, and one of the swiftest and most effective relief organizations internationally. Rooted in the value of compassion, the organization has many unusual operating features -- including having no long term plan. This case... View Details

Keywords: Leadership; Crisis Management; Service Delivery; Mission and Purpose; Religion; Natural Disasters; Nonprofit Organizations; Welfare; China; Taiwan

29 Sep 2018
News

The curiously varied impact of recessions on political stability: New evidence

July 2009 (Revised August 2011)
Case

What Happened at Citigroup? (A)

By: Clayton S. Rose and Aldo Sesia

What went wrong at Citigroup? In 1998, the Travelers Group and Citicorp merged to create Citigroup Inc., considered the first true global "financial supermarket" and a business model to be envied, feared, and emulated. By year-end 2006 the firm had a market... View Details

Keywords: Mergers and Acquisitions; Business Model; Decision Choices and Conditions; Globalized Firms and Management; Leadership; Risk Management; Failure; Financial Services Industry

11 Oct 2011
News

Instant MBA: Integration and the Power Paradox

29 Jan 2019
HBS Seminar

Bryan Bollinger, Fuqua School of Business at Duke University

November 2018 (Revised February 2019)
Teaching Plan

Gimlet Media: A Podcasting Startup

By: John Deighton and Leora Kornfeld

When digital distribution becomes an option for an analog industry, the effects on the incumbents can be devastating. Is podcasting the beginning of the end of radio? Can it do what streaming video did to television and websites did to print? Two former public radio... View Details

Keywords: Platforms And Ecosystems; Startup; Creative Industries; Digital Marketing; Podcasting; Business Startups; Media; Entertainment; Growth and Development Strategy; Digital Platforms; United States

Selling on Amazon allows brands to reach millions of consumers—but that exposure comes with costs. They include smaller margins, more competition, the risk of commoditization, and less knowledge about customers.

In this article, the authors present a... View Details

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

for the privilege of owning the hard-to-get red item—or how much less for the more plentiful black. They found that doubling inventory of an item reduces the willingness to pay by as much as 7 to 15 percent. “That’s one of the fundamental View Details

Keywords: by Michael Blanding; Retail

Research Summary

Sustainable Operations

Professor Lee studies how operational synergies between different supply chains can be used to create economic value and improve environmental sustainability. She uses an operational lens to approach sustainability problems, focusing on the management of material flow... View Details

Keywords: Environment; Environmental Operations; Sustainability; Operations Management; Operational Disruptions; Supply Chain; Supply Chain Management; Food Security

July 2007 (Revised May 2008)
Case

Cable & Wireless America

By: Guhan Subramanian and Eliot Sherman

Describes the auction of Cable & Wireless America (CWA), a bankrupt subsidiary of the British telecommunications company Cable & Wireless. While an initial "stalking-horse" bid valued the assets at $125 million, after a long day and night of bidding between eight... View Details

Keywords: Mergers and Acquisitions; Insolvency and Bankruptcy; Auctions; Bids and Bidding; Negotiation Process