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Show Results For
- All HBS Web
(17,241)
- People (33)
- News (4,058)
- Research (10,382)
- Events (87)
- Multimedia (106)
- Faculty Publications (8,414)
- September 2000
- Background Note
Professional Services Module Four: Managing the Organization Through Processes
By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Focuses on how the internal processes connect strategy with implementation. View Details
DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Four: Managing the Organization Through Processes." Harvard Business School Background Note 801-010, September 2000.
- June 2006
- Teaching Note
Process Control at Polaroid (A) (TN)
By: H. Kent Bowen and Steven C. Wheelwright
Teaching Note to 693047. View Details
Keywords: Entertainment and Recreation Industry
- Web
Technology & Operations Management - Faculty & Research
concerned with the design, management, and improvement of operating systems and processes . As we seek to understand the challenges confronting... View Details
- 2007
- Working Paper
Toward a Theory of Behavioral Operations
By: Francesca Gino and Gary Pisano
Gino, Francesca, and Gary Pisano. "Toward a Theory of Behavioral Operations." Harvard Business School Working Paper, No. 07-096, May 2007.
- Article
Stochastic Process Switching: Some Simple Solutions
By: K. A. Froot and M. Obstfeld
Keywords: Currencies; Exchange Rates; International Macroeconomics; Monetary Policy; Currency Controls; Fixed Exchange Rates; Floating Exchange Rates; Currency Bands; Currency Zones; Currency Areas; Rational Expectations; Asset Pricing
Froot, K. A., and M. Obstfeld. "Stochastic Process Switching: Some Simple Solutions." Econometrica 59, no. 1 (January 1991): 241–250. (Revised from NBER Working Paper No. 2998, July 1989. Reprinted in Exchange Rates and Currency Bonds, edited by P. Krugman and M. Miller. London: CEPR, 1991.)
- May 2008 (Revised September 2009)
- Teaching Note
'Shad' Process Flow Design Exercise (TN)
By: Michael W. Toffel and Stephanie van Sice
This is a Teaching Note for 608-072. View Details
Keywords: Design
- January 2005 (Revised May 2005)
- Background Note
Introduction to the Management Control Process
By: David F. Hawkins
Covers the management control process. View Details
Keywords: Management Practices and Processes
Hawkins, David F. "Introduction to the Management Control Process." Harvard Business School Background Note 105-044, January 2005. (Revised May 2005.)
- 2015
- Chapter
Entrepreneurial Creativity: The Role of Learning Processes and Work Environment Supports
By: Michele Rigolizzo and Teresa M. Amabile
Rigolizzo, Michele, and Teresa M. Amabile. "Entrepreneurial Creativity: The Role of Learning Processes and Work Environment Supports." Chap. 4 in The Oxford Handbook of Creativity, Innovation, and Entrepreneurship, edited by Christina E. Shalley, Michael A. Hitt, and Jing Zhou, 61–78. Oxford University Press, 2015.
- August 1992 (Revised February 1995)
- Case
Otis Pacific Asia Operations (B): Regionalization
Describes Otis's effort to build a regional organization linking its previously autonomous opportunities across the Pacific Asia region. Describes changes being made in several key functions, including manufacturing, marketing, engineering, and finance. Presents major... View Details
Keywords: Engineering; Finance; Marketing Strategy; Production; Opportunities; Competition; Integration
Yoshino, Michael Y. "Otis Pacific Asia Operations (B): Regionalization." Harvard Business School Case 393-010, August 1992. (Revised February 1995.)
- April 2012 (Revised June 2012)
- Case
Itaú Unibanco (A): The Merger Process
By: Belen Villalonga, John A. Davis and Ricardo Reisen de Pinho
Villalonga, Belen, John A. Davis, and Ricardo Reisen de Pinho. "Itaú Unibanco (A): The Merger Process." Harvard Business School Case 212-094, April 2012. (Revised June 2012.)
- June 2016
- Article
Task Segregation as a Mechanism for Within-Job Inequality: Women and Men of the Transportation Security Administration
By: Curtis K. Chan and Michel Anteby
What could explain inequality within a given job between groups of workers, particularly between women and men? Extant workplace inequality scholarship has largely overlooked as a source for inequality the job’s work content—the actual tasks workers perform. It is... View Details
Keywords: Inequality; Work; Mechanisms And Processes; Stratification; Labor Process; Qualitative Methods (General); Case Method; Field Research; Equality and Inequality; Working Conditions; Gender; Labor; Labor and Management Relations; Air Transportation Industry
Chan, Curtis K., and Michel Anteby. "Task Segregation as a Mechanism for Within-Job Inequality: Women and Men of the Transportation Security Administration." Administrative Science Quarterly 61, no. 2 (June 2016): 184–216.
- spring 1999
- Article
The Corporate Venture Champion: A Resource-based Approach to Role and Process
By: M. M. Hart, P. G. Greene and C. G. Brush
Keywords: Business Ventures
Hart, M. M., P. G. Greene, and C. G. Brush. "The Corporate Venture Champion: A Resource-based Approach to Role and Process." Entrepreneurship Theory and Practice 23, no. 3 (spring 1999).
- 1995
- Chapter
Interest Allocation Rules, Financing Patterns, and the Operations of US Multinationals
By: Kenneth A. Froot and James R. Hines Jr.
Keywords: Corporation Taxation; Interest Deductibility; Cost of Capital; Taxation; Financing and Loans; Corporate Finance
Froot, Kenneth A., and James R. Hines Jr. "Interest Allocation Rules, Financing Patterns, and the Operations of US Multinationals." Chap. 10 in The Effects of Taxation on Multinational Corporations, edited by Martin S. Feldstein, James R. Hines Jr., and G. Hubbard, 277–312. University of Chicago Press, 1995. (Also featured in The NBER Digest, November 1994. Revised from NBER Working Paper No. 4924.)
- December 2002
- Article
Process Management and Technological Innovation: A Longitudinal Study of the Photography and Paint Industries
By: Mary J. Benner and Michael Tushman
Benner, Mary J., and Michael Tushman. "Process Management and Technological Innovation: A Longitudinal Study of the Photography and Paint Industries." Administrative Science Quarterly 47, no. 4 (December 2002): 676–706.
- Web
Managing Service Operations - Course Catalog
HBS Course Catalog Managing Service Operations Course Number 2120 Professor Ryan Buell Senior Lecturer Robert Markey Fall; Q1Q2; 3.0 credits 28 Sessions Paper/Project Service is the business of people helping people, View Details
- September 2019 (Revised September 2020)
- Case
SOFWERX: Innovation at U.S. Special Operations Command (Abridged)
By: Herman Leonard, Mitch Weiss, Jin Hyun Paik and Kerry Herman
James "Hondo" Geurts, the Acquisition Executive for U.S. Special Operations Command was in the middle of his Senate confirmation hearing in 2017 to become Assistant Secretary of the Navy for Research, Development and Acquisition. Overseeing acquisitions in one of the... View Details
Keywords: Open Innovation; Crowdsourcing; Prototyping; Navy; Entrepreneurship; Public Equity; Innovation and Invention; Innovation Leadership; Acquisition; Organizational Change and Adaptation; Public Administration Industry; United States
Leonard, Herman, Mitch Weiss, Jin Hyun Paik, and Kerry Herman. "SOFWERX: Innovation at U.S. Special Operations Command (Abridged)." Harvard Business School Case 820-047, September 2019. (Revised September 2020.)
- December 1989 (Revised February 1990)
- Case
Sun Microsystems and the UNIX Operating System: Creation of a Standard?
Wheelwright, Steven C. "Sun Microsystems and the UNIX Operating System: Creation of a Standard?" Harvard Business School Case 690-039, December 1989. (Revised February 1990.)
- January 1995 (Revised January 1995)
- Case
USAA: Business Process Review for the Great Lakes Region (Abridged)
By: James L. Heskett
Presents the results of a service process analysis of USAA's claims processing activity in its Great Lakes Region. Explores not only issues of redesigning the process but also the organizational implications of various alternatives. View Details
Keywords: Restructuring; Mortgages; Management Practices and Processes; Business Processes; Organizational Design; Mathematical Methods; Real Estate Industry; North America
Heskett, James L. "USAA: Business Process Review for the Great Lakes Region (Abridged)." Harvard Business School Case 395-026, January 1995. (Revised January 1995.)