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Show Results For
- All HBS Web
(1,012)
- People (1)
- News (214)
- Research (641)
- Events (6)
- Multimedia (1)
- Faculty Publications (272)
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- 15 Jan 2008
- First Look
First Look: January 15, 2008
specialize in different stages of a complex production process. This paper considers the pricing behavior and profitability of these so-called modular clusters. In particular, we investigate a possibility hinted at in prior work: that for composite goods, a vertical... View Details
Keywords: Martha Lagace
- 10 Dec 2013
- First Look
First Look: December 10
(albeit still contrary to merchants' interests), foregoing the efficiencies of specialization in favor of the better incentives of a company's staff. We consider implications for marketing of online affiliate programs and for online... View Details
Keywords: Sean Silverthorne
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
all contract talks likely were swamped with information and misallocated their time. Those who were willing to delegate would have been better positioned to see the big picture. Individuals and organizations should operate at a high tempo... View Details
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
positions such as commission-based sales in efficient and liquid markets—do not need wide spans of support. In fact, such organizations generally operate more efficiently with... View Details
Keywords: by Robert Simons
- 16 Apr 2001
- Research & Ideas
Making the Most of Government Upheaval
the organizations they studied responded to their post-reform competitive environments in roughly four stages: Stage I: Turnaround and Catch-up. Recognizing that their efficiency and quality levels were far below those of world-class... View Details
Keywords: by Nancy O. Perry
- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
and organizations, strategic planning, and operations management as we have come to know them. Professor Christopher Bartlett is faculty chair of the Program for Global Leadership. Executive Education recently invited him to discuss his... View Details
Keywords: by Staff
- 11 Nov 2014
- First Look
First Look: November 11
Case 615-003 Humanitarian Assistance/Disaster Relief: What Can We Learn from Commercial Supply Chains? Organizing speedy and efficient supply operations for unpredictable major natural disasters was a... View Details
Keywords: Sean Silverthorne
- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
Summing Up The authors of a recently-published book, Creative Destruction, have more work to do to convince our readers of their primary argument that creative destruction, based on an assumption of discontinuity, is a more effective management principle than View Details
Keywords: by James Heskett
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
contracted their credit to all small firms throughout the United States. However, healthy banks expanded their operations and entered new banking markets. The market share gain of these banks was a standard deviation above the long-run... View Details
Keywords: Dina Gerdeman
- 12 Apr 2016
- First Look
April 12, 2016
member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations at Celebi Aviation Holding,... View Details
Keywords: Sean Silverthorne
- February 2010
- Teaching Note
Sealed Air China (TN)
By: Regina M. Abrami, William C. Kirby and F. Warren McFarlan
Teaching Note for [308051]. View Details
- April 2008
- Teaching Note
Viagen: Revolutioning the Livestock Industry (TN)
By: David E. Bell, Mary L. Shelman and Eliot Sherman
Teaching Note for [507021]. View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational... View Details
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
minutes trading halts, and students submit their permits. They are obliged to pay a fine of $40 per ton of pollution exceeding their permit holdings. “No one is thinking about efficient reduction of pollution during the exercise.”... View Details
- 17 Jan 2012
- First Look
First Look: January 17
Abstract Trying to operate two business models at once often causes strategic failure. Yet LAN Airlines, a Chilean carrier, runs three models successfully. Casadesus-Masanell, of Harvard Business School, and Tarziján, of the Pontificia... View Details
Keywords: Sean Silverthorne
- 15 Apr 2008
- First Look
First Look: April 15, 2008
and efficiency of hospitals and to contrast these concerns with national patient safety initiatives. Data Sources: Primary data include semi-structured interviews with frontline staff and 1,732 staff-identified View Details
Keywords: Martha Lagace
- 08 Nov 2016
- First Look
November 8, 2016
forthcoming European Competition Journal Android and Competition Law: Exploring and Assessing Google's Practices in Mobile By: Edelman, Benjamin, and Damien Geradin Abstract—Since its launch in 2007, Android has become the dominant mobile device View Details
Keywords: Sean Silverthorne
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
increased benefits and efficiency for their customers. While institutions that spent more on information technology also demonstrated shorter times when customers were kept "on hold", the study also found a company may concern... View Details
- 05 Dec 2007
- Sharpening Your Skills
Sharpening Your Skills: Managing Marketing
line. Key concepts include: In multisided markets, some customers contribute to a company's bottom line directly while others contribute indirect benefits, which are more difficult to calculate. Businesses must be able to assess the value of these "free"... View Details
- 26 Jan 2010
- First Look
First Look: Jan. 26
variance in operative time, and operative time all decrease with surgeon experience. In-process statistical analyses may represent the beginning of a new paradigm in academic surgical quality and View Details
Keywords: Martha Lagace