Operational Disruptions - Publications - Faculty & Research

01 Jun 2004
News

The Ambidextrous Organization

radical or disruptive innovations while pursuing incremental gains. A business does not have to escape its past to renew itself for the future. Of utmost importance to the ambidextrous organization are ambidextrous managers — executives... View Details

Keywords: ambidextrous manager; ambidextrous organization; Publishing Industries (except Internet); Information

25 Oct 2004
Research & Ideas

Planning for Surprises

independently operating silos and the filtering of information as it passes up through the hierarchies. Political vulnerabilities contribute to predictable surprises when a small number of individuals and organizations are able to... View Details

Keywords: by Martha Lagace

13 Oct 2015
Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

was level, and he took advantage. Eventually he would build Akfen Holding, today one of the biggest infrastructure construction and operations companies. “As an outsider in the previous era, this was a fantastic opportunity,” says Felix... View Details

Keywords: by Sean Silverthorne

28 Apr 2011
Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

The devastating Japanese earthquakes sent aftershocks of another kind to the economy: the potential disruption of the flow of goods from Japanese suppliers to US high-tech manufacturers. But the Obama administration and domestic companies... View Details

Keywords: by Rosabeth Moss Kanter

25 Feb 2020
News

Ink: Your Best Self

a colleague. And technology disruption has really changed industries and driven new competition. The folks I’ve worked with describe that external environment as always tugging on them. How did you develop the advice in the book? The five... View Details

Keywords: April White

Web

Rock 100: The Summit - Entrepreneurship

lifestyle , Tom Eisenmann How Will You Measure Your Life , Clay Christensen Startup Life: Surviving and Thriving in a Relationship with an Entrepreneur , Brad Feld & Amy Batchelor The Psychological Price of Entrepreneurship , Jessica Bruder Managing for View Details

24 Aug 2016
Research & Ideas

Can Obamacare Be Saved?

they also risk having to switch provider networks, disrupting patient-physician relationships. "According to Kaiser, health insurance premiums for the average plan are expected to rise by 9 percent in 2017" These consumers will... View Details

Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health

September 2012
Supplement

Industrial Metrology: Getting In-Line? (B)

By: Willy Shih

Rainer Ohnheiser, the President of Carl Zeiss's Business Group Industrial Metrology (IMT), was focused on the threat that in-line metrology posed to Carl Zeiss IMT's core business. Historically, coordinate measurement machines (CMMs) that employed tactile measurement... View Details

Keywords: Performance Trajectories; Emerging Technologies; Manufacturing Tools; Carl Zeiss; Go-to-market Strategy; Disruptive Innovation; Technological Innovation; Production; Performance Improvement; Measurement and Metrics; Manufacturing Industry; Germany

Citation

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15 Nov 2016
News

Cultivating the Next Generation of Thought Leaders

Associate Professor George Serafeim (photo by Susan Young) Michael E. Porter was an associate professor at HBS when he first developed his now-renowned five forces framework for strategy. Likewise, Clayton M. Christensen advanced the concept of View Details

Web

Courses by Faculty Unit - Course Catalog

Operations Management) Suraj Srinivasan Spring 2025 Q4 1.5 Reimagining Capitalism: Business and Big Problems (also listed under General Management and Strategy) Ethan Rouen Fall 2024 Q1Q2 3.0 Risks, Opportunities, And Investments In The... View Details

29 May 2018
First Look

New Research and Ideas, May 29, 2018

link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53918 forthcoming Journal of Management Studies Disruptive Innovation: An Intellectual History and Directions for Future Research By: Christensen, Clayton M., Rory McDonald, Elizabeth... View Details

Keywords: Dina Gerdeman

03 Dec 2024
News

From One to Many

In the years after Keith Ferrazzi (MBA 1992) published Never Eat Alone, he confessed some reluctance in being labeled “the networking guy.” “But 20 years after writing that first book, and after coaching thousands of teams, I’ve finally recognized there’s a... View Details

01 Jul 2019
Research & Ideas

The Airbnb Lesson for Startups? Success Takes More Than Technology

Investors riding the wave of technology public offerings have been waiting for a powerhouse debut from Airbnb, which logged its 500 millionth customer booking in March. After all, the home-sharing giant isn’t your typical unicorn. Unlike some of its Silicon Valley... View Details

Keywords: by Danielle Kost; Travel; Tourism

17 Dec 2001
Research & Ideas

Risks and Rewards of the Intrapreneur

for him, Levine said, was that the company's CEO backed the project, and allowed the group to operate outside the usual corporate boundaries. Levine was even able to move the start-up off campus. Once the group had developed its product,... View Details

Keywords: by Sean Silverthorne

July 2002 (Revised April 2003)
Case

QuickMedx Inc.

By: Richard M.J. Bohmer and Jonathan P Groberg

QuickMedx has created a chain of small kiosks, located in drugstores and shopping malls in the Minneapolis area, that cater to patients with a limited range of very simple primary care conditions. Service is rapid and cheap and patients wait only a few minutes to be... View Details

Keywords: Health Care and Treatment; Decision Making; Disruptive Innovation; Expansion; Service Delivery; Business Processes; Design; Management; Health Industry

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21 May 2018
Blog Post

Harnessing The Power of Collaboration to Create Opportunity in Chicago

Operating Officer of Accion Chicago, a nonprofit that helps communities grow by providing capital, coaching and connections to aspiring entrepreneurs who build businesses and generate jobs in their neighborhoods. I spent most of my career... View Details

Keywords: Nonprofit / Government

01 Mar 2008
News

One-on-One with Jim Breyer

are very important. One is generalist investment skills combined with industry specialization. A balance between investment prowess and operating knowledge is important as well, since we really do typically lead or colead our investments... View Details

Keywords: Roger Thompson; Finance; Management, Scientific, and Technical Consulting Services; Professional Services

01 Apr 1998
News

Professor Ramchandran Jaikumar Remembered

research on the integration of computers into the manufacturing process led to the development of a "minimalist" architecture for manufacturing. His framework emphasizes the elimination of process disruptions and the mini- mization of... View Details

01 Jun 2020
News

Vital Signs

Halle Tecco (MBA 2011) Halle Tecco (MBA 2011) Halle Tecco (MBA 2011) has been a health care investor since she graduated from HBS. Her fascination with the massive disruptions underway in the industry led her to found the Rock Health... View Details

Keywords: Jen Mele; COVID-19; Ambulatory Health Care Services; Health, Social Assistance

01 Sep 2014
News

Afghanistan’s Hope and Light

matching the entire US division in revenues. “After that I was hit up by Motorola to run their GSM [Global System for Mobile communications] operation in Pakistan, which is where I discovered mobile—and the rest, as they say, is history.”... View Details

Keywords: Julia Hanna

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