Open Source Platforms - Publications - Faculty & Research

August 2020 (Revised March 2021)
Case

Migros Turkey: Scaling Online Operations (A)

By: Antonio Moreno and Gamze Yucaoglu

The case opens in November 2019 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are contemplating what the best fulfillment format and... View Details

Keywords: Retail; Grocery; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Corporate Strategy; Turkey

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10 Jan 2012
First Look

First Look: January 10

with commercial institutions to reap benefits from their larger sources of capital and technology expertise? Would that mean compromising his original mission of elevating people from the base of the pyramid? Purchase this... View Details

Keywords: Sean Silverthorne

08 Oct 2007
Research & Ideas

Management Education’s Unanswered Questions

universities and colleges were seeking to take advantage of federal funding, there was almost no quality control. That created an opening for the Ford Foundation in the 1950s and 1960s to lay down a significant critique about the quality... View Details

Keywords: by Martha Lagace; Education

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Research Areas - Doctoral

change; business models that address poverty; management of high-performing K-12 public school districts; and financing models for the non-profit sector 12. Technology and Innovation research focuses on value creation of platforms and... View Details

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

It’s a manager’s nightmare: A customer pulls into a drive-thru after a long day at work with children in tow, everyone looking frazzled and famished. After waiting patiently in line, the customer grabs her bag of burgers through the window and happily zips away—until... View Details

Keywords: by Kara Baskin; Food & Beverage

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Marketing - Faculty & Research

Social networks and user generated content have opened a new way for consumers to engage with each other as well as with brands and companies. There are significant changes in the attitudes of consumers and companies about social issues.... View Details

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

118,000 datasets for public use. "I cowrote the case in part to provide a field guide to suggest how to encourage data openness within organizations and even countries. Some countries, I think, would be better at it: Canada,... View Details

Keywords: by Martha Lagace; Technology

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Technology & Operations Management - Faculty & Research

Buybox. Customers benefit from lower prices and higher average quality levels when competition in Buyboxes is high. After the introduction of the Buybox, the marketplace also becomes more concentrated. Our paper contributes to the burgeoning literature on the role of... View Details

19 Sep 2023
HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

The dizzying explosion of generative artificial intelligence platforms has been the big business story of the past year, but how they’ll make money and how smart companies can use them wisely are the questions that will dominate the next... View Details

Keywords: by Ben Rand; Technology; Information Technology

June 1998 (Revised January 2000)
Case

Egghead.com

By: Jeffrey F. Rayport

Egghead Software, an entrenched traditional chain retailer specializing in computer software and peripherals, had established a nationwide chain of mall and shopping center stores and a well-organized national brand. In early 1998, management made a highly unusual, and... View Details

Keywords: Organizational Change and Adaptation; Digital Platforms; Internet and the Web; Applications and Software; Information Technology Industry; Retail Industry

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Africa - Global

Africa Johannesburg, Lagos, Nairobi HBS continues its efforts to build a deep understanding of and expertise in global business practice and innovation around the world, including throughout Africa, a region that is assuming an increasingly vital role in the world... View Details

21 Apr 2023
Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

in-game-spending-obsessed customers, known in industry parlance as “whales,” who make up just a small percentage of players. Regulators’ and consumer protection groups’ concerns are justified for whales, for whom opening loot boxes is an... View Details

Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting

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Business, Government & the International Economy - Faculty & Research

counterpart in Paris. I conclude that the rising importance of the curb markets in both cities reflected the robust, short-term options market developing among coulissiers. Public attention given to the coulisse price lists—distributed via newly View Details

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Middle East & North Africa - Global

Middle East & North Africa Cairo, Dubai, Istanbul, Tel Aviv HBS continues its efforts to build a deep understanding of and expertise in global business practice and innovation around the world, including throughout the Middle East and North Africa (MENA) region. The... View Details

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Post a Job

Hire Talent Post a Job Hire Talent Post a Job Promote job opportunities to our extensive network of students and alumni at no cost on the HBS recruiting platform 12twenty . To attract a broad population of applicants for your... View Details

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Podcast - Business & Environment

in the circular economy. Extending Apparel Lifespan: ThredUp CEO James Reinhart 04 JUN 2025 | Climate Rising James Reinhart, CEO of ThredUp, one of the largest online resale platforms for secondhand clothing. James co-founded the company... View Details

14 Nov 2023
What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

leader: fostering change. I don’t ever recall generosity having been emphasized in any of these discussions. I’m reminded of this by the current interest in the subject of happiness led by, among others, Arthur Brooks of this faculty. Various studies have shown that... View Details

Keywords: by James Heskett

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

learning, pivoting all along the way. Though it won’t be easy, even perfectionist Type-A personalities must open their minds to a more experimental approach. Those who rely on traditional strategic thinking—an approach one roundtable... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

21 Apr 2009
First Look

First Look: April 21, 2009

organization, which are increasingly inadequate in modern sectors, where innovation relies on platforms and horizontal ecosystems of firms producing complementary products. Using three case studies—:software, animation, and mobile... View Details

Keywords: Martha Lagace

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

would right now say that America seems like a particularly happy place. And I was wondering, both of you should address this, it's like what is the source of a kind of national unhappiness? I mean, we we see this in politics, obviously.... View Details

Keywords: by HBS Staff

Publications