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  • 10 Jan 2012
  • First Look

First Look: January 10

with commercial institutions to reap benefits from their larger sources of capital and technology expertise? Would that mean compromising his original mission of elevating people from the base of the pyramid? Purchase this... View Details
Keywords: Sean Silverthorne
  • Web

Finding Job Opportunities - Alumni

our 12twenty (our recruiting platform) to post opportunities for experienced talent. Want to get notified about newly posted opportunities? Create search agents to alert you when new jobs that meet your custom criteria are posted in the platform. If you are seeking a... View Details
  • January 2021 (Revised March 2021)
  • Case

Jumia's Path to Profitability

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding and Gamze Yucaoglu
The case opens in September 2019 as Sacha Poignonnec and Jeremy Hodara, co-founders and co-CEOs of Jumia, the leading Pan-African e-commerce platform, are contemplating the company’s path to profitability in the aftermath of a fragile investor sentiment, as the company... View Details
Keywords: Retail; Business Models; Business Model; Business Startups; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Entrepreneurship; Competition; Expansion; Logistics; Profit; Resource Allocation; Diversification; Corporate Strategy; Retail Industry; Technology Industry; Africa
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  • August 2020 (Revised March 2021)
  • Case

Migros Turkey: Scaling Online Operations (A)

By: Antonio Moreno and Gamze Yucaoglu
The case opens in November 2019 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are contemplating what the best fulfillment format and... View Details
Keywords: Retail; Grocery; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Corporate Strategy; Turkey
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  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

The dizzying explosion of generative artificial intelligence platforms has been the big business story of the past year, but how they’ll make money and how smart companies can use them wisely are the questions that will dominate the next... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • Web

Business, Government & the International Economy - Faculty & Research

counterpart in Paris. I conclude that the rising importance of the curb markets in both cities reflected the robust, short-term options market developing among coulissiers. Public attention given to the coulisse price lists—distributed via newly View Details
  • 14 Nov 2023
  • What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

leader: fostering change. I don’t ever recall generosity having been emphasized in any of these discussions. I’m reminded of this by the current interest in the subject of happiness led by, among others, Arthur Brooks of this faculty. Various studies have shown that... View Details
Keywords: by James Heskett
  • Web

FAQs - Alumni

6:00 p.m. and on Class Parties When can I register, how much does it cost, and is financial assistance available? Registration opens with an email invitation, sent approximately four months before your reunion. Registration fees vary.... View Details
  • Web

Research Areas - Doctoral

change; business models that address poverty; management of high-performing K-12 public school districts; and financing models for the non-profit sector 12. Technology and Innovation research focuses on value creation of platforms and... View Details
  • 16 Nov 2010
  • Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

118,000 datasets for public use. "I cowrote the case in part to provide a field guide to suggest how to encourage data openness within organizations and even countries. Some countries, I think, would be better at it: Canada,... View Details
Keywords: by Martha Lagace; Technology
  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

It’s a manager’s nightmare: A customer pulls into a drive-thru after a long day at work with children in tow, everyone looking frazzled and famished. After waiting patiently in line, the customer grabs her bag of burgers through the window and happily zips away—until... View Details
Keywords: by Kara Baskin; Food & Beverage
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Businesses that dismiss TikTok as merely a platform for teenagers looking to create and consume cat and dance videos do so at their own peril. That’s the message of a Harvard Business School case study tracing the video-sharing app’s... View Details
Keywords: by Rachel Layne; Technology
  • Web

Marketing - Faculty & Research

Social networks and user generated content have opened a new way for consumers to engage with each other as well as with brands and companies. There are significant changes in the attitudes of consumers and companies about social issues.... View Details
  • Web

Technology & Operations Management - Faculty & Research

Buybox. Customers benefit from lower prices and higher average quality levels when competition in Buyboxes is high. After the introduction of the Buybox, the marketplace also becomes more concentrated. Our paper contributes to the burgeoning literature on the role of... View Details
  • June 1998 (Revised January 2000)
  • Case

Egghead.com

By: Jeffrey F. Rayport
Egghead Software, an entrenched traditional chain retailer specializing in computer software and peripherals, had established a nationwide chain of mall and shopping center stores and a well-organized national brand. In early 1998, management made a highly unusual, and... View Details
Keywords: Organizational Change and Adaptation; Digital Platforms; Internet and the Web; Applications and Software; Information Technology Industry; Retail Industry
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  • Web

2023 Reunion Presentations - Alumni

challenges they pose to business and personal life. Positive action requires leaders to “think outside the building” to open new pathways, forge new coalitions, and find sources of personal nurturance.... View Details
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

in-game-spending-obsessed customers, known in industry parlance as “whales,” who make up just a small percentage of players. Regulators’ and consumer protection groups’ concerns are justified for whales, for whom opening loot boxes is an... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • Web

Africa - Global

Africa Johannesburg, Lagos, Nairobi HBS continues its efforts to build a deep understanding of and expertise in global business practice and innovation around the world, including throughout Africa, a region that is assuming an increasingly vital role in the world... View Details
  • Web

Post a Job

Hire Talent Post a Job Hire Talent Post a Job Promote job opportunities to our extensive network of students and alumni at no cost on the HBS recruiting platform 12twenty . To attract a broad population of applicants for your... View Details
  • Web

Middle East & North Africa - Global

Middle East & North Africa Cairo, Dubai, Istanbul, Tel Aviv HBS continues its efforts to build a deep understanding of and expertise in global business practice and innovation around the world, including throughout the Middle East and North Africa (MENA) region. The... View Details