Online Platform - Publications - Faculty & Research

08 Feb 2017
HBS Seminar

Andrew Mao, Microsoft Research

19 Dec 2023
Research & Ideas

The 10 Most Popular Articles of 2023

be a strong web developer? Employers that use online talent platforms tend to consider profile photos in final hiring decisions, says research by Isamar Troncoso. What's the role of recruiting View Details

Keywords: by Danielle Kost

January 2021 (Revised March 2021)
Case

Jumia's Path to Profitability

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding and Gamze Yucaoglu

The case opens in September 2019 as Sacha Poignonnec and Jeremy Hodara, co-founders and co-CEOs of Jumia, the leading Pan-African e-commerce platform, are contemplating the company’s path to profitability in the aftermath of a fragile investor sentiment, as the company... View Details

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Technology & Operations Management - Faculty & Research

Paper, No. 25-061, June 2025. Algorithmic Assortment Curation: An Empirical Study of Buybox in Online Marketplaces By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno May–June 2025 | Article | Manufacturing & Service Operations... View Details

02 Aug 2016
First Look

August 2, 2016

the optimal capital requirement is around 20%. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51305 The Empirical Economics of Online Attention By: Boik, Andre, Shane Greenstein, and Jeffrey Prince Abstract—In... View Details

Keywords: Sean Silverthorne

25 Jun 2024
Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

research team studied the expansion of a leading food delivery platform and the resulting rise in fast-food sales to observe how managers adjusted worker staffing to handle spikes in demand. The team analyzed personnel and productivity... View Details

Keywords: by Kara Baskin; Food & Beverage

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

academic psychologists, Harvard Business School professors, directors of organizations, and government officials. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51447 Winter 2017 Oxford Review of Economic Policy The Market Design and Policy of View Details

Keywords: Carmen Nobel

15 Aug 2023
HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

avatars interact with other avatars in virtual spaces. The early years of gaming The metaverse has its non-fiction roots in early massively multiplayer online role-playing games (MMORPGs) that took off in the late 1990s, including Ultima... View Details

Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology

February 2021
Teaching Plan

Soofa: Displaying the Right Path?

By: Jeffrey J. Bussgang and Amy Klopfenstein

This teaching plan serves as a supplement to the case “Soofa: Displaying the Right Path?” HBS 820-098. The case explores the tension between two different financing and expansion plans for a startup, and explores issues related to business model pivots and industry... View Details

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14 Aug 2018
First Look

First Look at New Research and Ideas, August 14, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54794 Harvard Business School Case 518-047 Armarium: Luxury Fashion Brands for Rent Armarium, a two-sided online platform that offered consumers the... View Details

Keywords: by Sean Silverthorne

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Podcast - Business & Environment

extended producer responsibility and offers advice for those pursuing careers in the circular economy. Extending Apparel Lifespan: ThredUp CEO James Reinhart 04 JUN 2025 | Climate Rising James Reinhart, CEO of ThredUp, one of the largest View Details

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FAQs - Alumni

www.bostonsbestbabysitters.com Care.com www.care.com UrbanSitter www.urbansitter.com Reunion Giving Thank you for your interest. There are many ways to make a gift to HBS in honor of your reunion. You can give online at give.hbs.edu or go... View Details

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2023 Reunion Presentations - Alumni

(PhDSTM 2008) + More Info – Less Info In the digital economy, scale is no guarantee of continued success. After all, the same factors that help an online platform expand quickly—such as the low cost of... View Details

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

in the world. That's what I was doing on a daily basis with millions of people. But you know when I finished the show, one of the last things I said was, this show has been my classroom. It has been my platform. But everybody in this room has their own platform. My... View Details

Keywords: by HBS Staff

21 Jul 2015
First Look

First Look: July 21, 2015

in choosing between a traditional mode (where the firm takes control of service provision) and a platform mode (where professionals retain control over service provision). The choice of mode is determined by the need to balance two-sided... View Details

Keywords: Sean Silverthorne

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HBS - The year in Review

cities such as Tulsa, OK and Columbus, OH. Smaller group sizes allowed for faster implementation of change and gave students transferrable concepts and skills to leverage throughout their careers. FIELD Immersion Press Release Synergies Across Executive Education & HBS... View Details

22 May 2024
HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

Businesses that dismiss TikTok as merely a platform for teenagers looking to create and consume cat and dance videos do so at their own peril. That’s the message of a Harvard Business School case study tracing the video-sharing app’s... View Details

Keywords: by Rachel Layne; Technology

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Building the On-Demand Workforce - Managing the Future of Work

policymakers weighing? Featured Article Rethinking the On-Demand Workforce Joseph Fuller, Manjari Raman, Allison Bailey & Nithya Vaduganathan 20 OCT 2020 | Harvard Business Review Major demographic changes and the proliferation of online... View Details

21 Apr 2009
First Look

First Look: April 21, 2009

organization, which are increasingly inadequate in modern sectors, where innovation relies on platforms and horizontal ecosystems of firms producing complementary products. Using three case studies—:software, animation, and mobile... View Details

Keywords: Martha Lagace

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

it.” You Might Also Like: How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing) Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews Dog Eat Dog: Measuring Network Effects Using a... View Details

Keywords: by Michael Blanding; Retail

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