Offshoring And Outsourcing - Publications - Faculty & Research

22 May 2007
First Look

First Look: May 22, 2007

formal models and theory can account for important aspects of software design evolution in large-scale systems. Download the paper: http://www.hbs.edu/research/pdf/07-081.pdf From Outsourcing to Global... View Details

Keywords: Martha Lagace

27 Sep 2011
First Look

First Look: September 27

the boundaries of organizations. Though experience and productivity improvement may be seen as key benefits of this trend, little is known about how this shift toward outsourcing influences learning. When... View Details

Keywords: Sean Silverthorne

February 2008
Case

Monitor's Opportunities in India (A)

By: Juan Alcacer and Jan W. Rivkin

The CEO of a strategy consulting firm must decide which of the firm's functions, if any, to move to India. In particular, he wonders whether business research--currently conducted by highly paid consultants in developed countries--can be conducted more efficiently and... View Details

Keywords: Developing Countries and Economies; Job Cuts and Outsourcing; Business Strategy; Competitive Strategy; Competitive Advantage; Consulting Industry; India

Citation

Educators

Purchase

14 Jul 2003
Research & Ideas

Keeping Your Balance With Customers

price-based competition, an engineering company identified a market segment built on partnering with the customer, outsourcing and risk sharing. Its challenge was to migrate its customer base in this... View Details

Keywords: by Robert S. Kaplan & David P. Norton

16 May 2016
HBS Case

Food Safety Economics: The Cost of a Sick Customer

an effort to differentiate by being more locally sourced and thereby fresher, as perceived by consumers, Chipotle was perhaps putting its brand at greater reputational risk.” Companies are increasingly View Details

Keywords: by Dina Gerdeman; Food & Beverage

26 May 2009
Research & Ideas

Improving Market Research in a Recession

product categories, or stores. Some are even changing long-held attitudes toward consumption. To many folks, filling the home with more stuff or keeping up with the Joneses is no longer appealing. As a result, the degree of uncertainty in business View Details

Keywords: by John Quelch

November 2006
Case

Kroger Union Negotiations

By: Dennis A. Yao

A stylized version of the negotiations between Kroger Company and its local unions during the mid-1980s. Management faces a sequence of individual negotiations with local unions during a time of weak economic performance when management is seriously considering... View Details

Keywords: Job Cuts and Outsourcing; Wages; Management; Negotiation Participants; Negotiation Process; Negotiation Tactics

Citation

Educators

16 Jul 2012
Research & Ideas

Book Excerpt: ‘The Strategist’

Editor's Note: Back in the day, crafting and owning the company strategy was at the forefront of a business leader's priorities. Over the years, though, more and more, the responsibility has tended to be... View Details

Keywords: by Cynthia A. Montgomery

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

of both their consumers and regulators. “Usually, with debt collection, the object is to dial for dollars—collect as much as you can in the first phone call, and then outsource... View Details

Keywords: by Michael Blanding; Financial Services

15 Feb 2011
First Look

First Look: Feb. 15

http://www.smi.ethz.ch/news/news/docs/ResearchAlive.pdf An Organizational Approach to Undoing Gender: The Unlikely Case of Offshore Oil Platforms Authors:R. Ely and D. E. Meyerson Publication:Research in... View Details

Keywords: Sean Silverthorne

08 Apr 2011
Research & Ideas

Will the Japan Disaster Remake the Landscape for Green Energy in Asia?

to be just the start of much more privately financed initiatives to come in the next few years. Most recently, the first offshore RMB bond issue for wind energy was completed by China WindPower in Hong Kong View Details

Keywords: by Dennis Fisher; Energy; Utilities

April 2025 (Revised April 2025)
Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane

This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details

Citation

Educators

Purchase

20 Jan 2009
Research & Ideas

Risky Business with Structured Finance

ratings and created a system where investors could outsource their due diligence." Stafford cites the need to focus on measuring and judging the system's aggregate amount... View Details

Keywords: by Julia Hanna; Banking; Financial Services

06 May 2002
Research & Ideas

A Toolkit for Customer Innovation

can easily tweak that parameter on the profile and have the machine immediately produce another sample. It is important to note that outsourcing product development to customers does not eliminate learning... View Details

Keywords: by Stefan Thomke & Eric Von Hippel

31 Mar 2009
First Look

First Look: March 31, 2009

and Sugata Roychowdhury Abstract We examine the accrual choices of outsourcing firms with links to U.S. congressional candidates during the 2004 elections, when corporate View Details

Keywords: Martha Lagace

07 Dec 2016
HBS Case

Why Millennials Flock to Fintech for Personal Investing

Millennials are disruptive bunch. The first generation to grow up with the internet, consumers born after 1980 are used to relying on technology and engineering to do almost everything—including shopping (Amazon), listening to music... View Details

Keywords: by Michael Blanding; Financial Services

23 Feb 2009
Research & Ideas

Creative Entrepreneurship in a Downturn

acquisition and retention, costs and productivity, firm scope, pricing, growth platforms, etc. Some of the finest examples of business model innovations, whether it is IBM's View Details

Keywords: by Martha Lagace

09 Feb 2010
First Look

First Look: Feb. 9

outsourcing certain store operations to third parties, changing the way store managers were compensated, and creating formal operating procedures for store operations. But he knew he had to be careful. Could... View Details

Keywords: Martha Lagace

27 Dec 2010
Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

were paralyzed by fear of a Chinese takeover of the world. Google didn't exactly leave China or prevail in the face-off over government-banned content. The BP oil spill debacle in the U.S. Gulf region didn't destroy the company, didn't stop View Details

Keywords: by Staff