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- All HBS Web
(2,207)
- People (5)
- News (722)
- Research (1,015)
- Events (16)
- Multimedia (6)
- Faculty Publications (273)
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- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
written by Robert Greenleaf in 1970. In it, he said: "The servant leader is servant first It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead (vs. one who is... View Details
Keywords: by Jim Heskett
- 16 Nov 2009
- Research & Ideas
The Times Captures History of American Business
From the dawn of the U.S. transcontinental railroad in 1869 to the widespread embrace of consumer products like cell phones and iPods in our time, the story of American business is in constant motion, never at rest—or at ease. A new... View Details
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
that, few newspapers have the historical cachet of the Washington Post—and therefore more to lose from making the wrong call. So news of the Post's ownership changing hands from the Graham family to Amazon's Jeff Bezos—after seven... View Details
- 03 May 2024
- Research & Ideas
How Much Does Proximity Influence Startup Innovation? 20 Meters' Worth to Be Exact
A new study of startups sharing a coworking space offers a new wrinkle in the debate over work-from-anywhere: Proximity matters, especially close proximity, to spread knowledge between disparate enterprises.... View Details
Keywords: by Ben Rand
- 24 Jul 2000
- Research & Ideas
Linking the Globe: The Role of Media and Communications
number of very sharp and very important junctures." Critical Junctures The first critical juncture was the invention of the printing press, which made it possible to have a media industry to begin with. The second major juncture... View Details
- 21 Oct 2008
- First Look
First Look: October 21, 2008
limited explanatory power. Overall levels of local customers and suppliers are only modestly important, but new entrants seem particularly drawn to areas with many smaller suppliers, as suggested by Chinitz (1961). Abundant workers in... View Details
Keywords: Martha Lagace
- 31 May 2016
- HBS Case
Who Owns Space?
profitable for itself and the public sector can piggyback on it, that’s a pretty efficient and sustainable model,” Weinzierl says. “That’s the place where we want to head and Blue Origin is trying to do exactly that.” The future of New... View Details
- 25 Jan 2000
- Research & Ideas
Strategic Alliances
a mutual course benefiting each of their strategies, HBS professor James Austin, head of the School's Initiative on Social Enterprise (ISE), took note. "Here was a new arena," he says, "in which the goals of different kinds of... View Details
Keywords: by Nancy O. Perry
- August 2019
- Case
The Allstate Corporation, 2019
By: John R. Wells and Benjamin Weinstock
In July 2019, Allstate, the United States’ number-three property and casualty (P/C) insurer, released its second-quarter earnings, which reported first-half revenues of $22.1 billion, up 11.4% year-over-year. Shareholders cheered the top-line growth, but P/C premiums... View Details
Keywords: Insurance Companies; Strategic Analysis; Strategic Change; Insurance; Strategy; Strategic Planning; Organizational Change and Adaptation; Competitive Strategy; Insurance Industry; North America
Wells, John R., and Benjamin Weinstock. "The Allstate Corporation, 2019." Harvard Business School Case 720-366, August 2019.
- 2020
- Working Paper
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
- 02 Feb 2009
- Research & Ideas
The Success of Persistent Entrepreneurs
expansion of venture-capital firms. How and when do venture-capital firms open up new offices? How do the strategic choices related to opening up those offices affect the success of investments? Finally, we are also View Details
Keywords: by Sarah Jane Gilbert
- 05 Jul 2016
- First Look
July 5, 2016
that neither view is quite right. Although the new forms (built upon a half-century of research on and experience with self-managed teams) can help organizations become more adaptable and nimble, most companies shouldn't adopt their... View Details
Keywords: Sean Silverthorne
- 02 May 2023
- What Do You Think?
How Should Artificial Intelligence Be Regulated—if at All?
that will relieve humanity of mind-numbing desk work with attendant improvements in quality and reductions in cost and allow people to pursue more creative and interesting work? Or a tool so powerful that it begins to crowd out even the... View Details
- 26 Apr 2016
- First Look
April 26
intermediaries—called outsourcing agencies—have emerged in these markets. This paper shows that agencies signal to employers that inexperienced workers are high quality. Workers affiliated with an agency have substantially higher job-finding probabilities and wages at... View Details
Keywords: Sean Silverthorne
- 08 Dec 2014
- Research & Ideas
A Manager’s Guide to International Strategy
In the new book International Strategy: Context, Concepts, and Implications, Harvard Business School Adjunct Professor David J. Collis presents a comprehensive guide to a topic of ever-increasing relevance for managers across all sectors... View Details
Keywords: by Julia Hanna
- 13 Feb 2006
- Research & Ideas
Turning High Potential into Real Reward
breakthroughs, and overcoming setbacks. New Business publisher Mike Roberts recently met with Professor Lassiter to discuss his work. New Business: As one thinks about a new... View Details
- 15 Feb 2022
- Book
When Working Harder Doesn’t Work, Time to Reinvent Your Career
a distance-learning program. But this detour didn’t derail the career of Arthur Brooks, now a Harvard Business School professor. Brooks explores his unlikely shift from budding musician to hard-charging head of a Washington, DC, thinktank and academic in his View Details
Keywords: by Avery Forman
- 12 Feb 2013
- First Look
First Look: Feb. 12
other Chateaux blending wine programs, reaches out to new areas such as China, and begins to take a more active interest in the world's number one market-the United States. Purchase this... View Details
Keywords: Sean Silverthorne
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
the largest number of confirmed cases of COVID-19 outside of China, but new cases have decreased sharply since then. As of May 25, only 16 new daily cases were reported, bringing the cumulative total number... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
reviews are actually the single most important input to our new product development process. We make sure that our new products start from the needs that customers express,” Yang said in an interview in... View Details