Monitoring - Publications - Faculty & Research

25 Apr 2011
Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details

Keywords: by Michael Blanding

06 Jun 2007
Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

How "sleepy" or "awake" are you when it comes to your stock portfolio? If you're like most people, you probably don't spend a great deal of time monitoring your investments. So when another company uses stock to... View Details

Keywords: by Julia Hanna

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

technology. Yet those opportunities came with managerial challenges. Remote patient monitoring represents a case in point. “Medicine has traditionally relied on a physician seeing a patient in person at a moment in time, but the pandemic... View Details

Keywords: by Michael Blanding; Health

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

board performance even more difficult. Effective boards are those that take the initiative to design clear and focused forward-looking agendas, concentrating board energy on a company's specific value drivers, and then employing tools and information systems to help... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

they took on. All companies, not just financial ones, need to have better methods to assess and monitor their risks. Quantifying financial, operating, technological, and strategic risk is far from trivial, and much needs to be learned to... View Details

Keywords: by Martha Lagace

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

strategy will provide focus to information-gathering and a roadmap for decision-making. Even then, many decisions will have to be made with imperfect data. Flexibility is important. Revisit your conclusions and pivot as needed. Utilizing short-term KPIs (30-day, or so)... View Details

Keywords: by Sean Silverthorne

21 Nov 2019
Research & Ideas

Do TV Debates Sway Voters?

give candidates equal access to voters, and monitoring the accuracy of handouts and social media posts that campaigns share. “It’s important to make sure that all campaigns are able to get their message out through these powerful... View Details

Keywords: by Danielle Kost

26 Mar 2006
Research & Ideas

The Office of Strategy Management

resources to support our strategy? Do our people understand it? Are we having outstanding sessions to discuss and monitor our strategy? How do we pull all of this together into a coherent process? We believe that strategy must be managed... View Details

Keywords: by Martha Lagace

28 Apr 2022
Research & Ideas

Can You Buy Creativity in the Gig Economy?

gauged by monitoring nearly 1 million reader reviews using, in part, supervised machine learning in addition to searching for keywords such as “original,” “creative,” “surprisingly clever,” “innovative,” and “unexpected.” The researchers... View Details

Keywords: by Pamela Reynolds

06 Jan 2016
What Do You Think?

Why Do Leaders Get Their Timing Wrong?

elaborated on this idea: "All you can do is be clear about your long-term direction, make decisions with that direction in mind, monitor results, and make changes or adjustments when you’re not getting the results you expect.”... View Details

Keywords: by James Heskett; Auto; Fashion

21 Feb 2005
Op-Ed

Is Business Management a Profession?

practice; a commitment to use specialized knowledge for the public good, and a renunciation of the goal of profit maximization, in return for professional autonomy and monopoly power; a code of ethics, with provisions for monitoring... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

30 Mar 2020
Research & Ideas

The New Rules for Remote Work: Pandemic Edition

them. They’ll be relieved to know this isn’t easy for anyone.” 8. Focus on outcomes rather than monitoring activities Supervisors who lack experience managing remote workers might seek to keep close tabs on employees—asking them to keep... View Details

Keywords: by Dina Gerdeman

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

concerns—who might be interested in collaborating to make change. Then together, explore how existing work practices may compromise both equity and effectiveness; design small, local experiments to change these practices; monitor the... View Details

Keywords: by Mallory Stark

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

workers' different socioeconomic environments, the amount of monitoring that managers performed, and employee characteristics such as how many people typically worked in the stores. Is There A Payoff? As expected, Sandino and Chen... View Details

Keywords: by Kim Girard; Retail

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

automatically must be delegated to the damage control specialists. A crisis can be your friend. Never forget that crises do not automatically reduce complacency. If not monitored and handled well, burning platforms can be disastrous,... View Details

Keywords: by John P. Kotter

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

experiences and perspectives, to focus on what opportunities exist outside the core business. Ask them to think about new revenue streams for the short term and long term. Challenge them to think outside the box. You may also want to consider View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

04 May 2011
Research & Ideas

Is Web Surfing Distracting Your Workers?

the promise of eventual reward of candy and soda: They not only completed fewer tasks, but also made more mistakes, which downgraded their performance. “We'd expect to find that being more flexible in monitoring Internet use could... View Details

Keywords: by Michael Blanding

31 Oct 2011
Research & Ideas

The Most Powerful Workplace Motivator

the monitoring of his own paper's download counts as "like crack for me." Historically, SSRN allowed unlimited downloads of papers, and most of those downloads were reflected in the reported download count on each paper's web page. It... View Details

Keywords: by Carmen Nobel

2009
Working Paper

International Differences in the Size and Roles of Corporate Headquarters: An Empirical Examination

By: David J. Collis, David Young and Michael Goold

This paper examines differences in the size and roles of corporate headquarters around the world. Based on a survey of over 600 multibusiness corporations in seven countries (France, Germany, Holland, UK, Japan, US, and Chile) the paper describes the differences among... View Details

Keywords: Business Headquarters; Size; Organizational Structure; Culture; Japan; France; Germany; Netherlands; United Kingdom; United States; Chile

Citation

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07 Jun 2004
Research & Ideas

What Drives Supply Chain Behavior?

supply chain problem space to include, among other things, the assignment of roles and decision rights among the coordinating partners, the selection of partners, the design of incentives, and the design of processes to monitor... View Details

Keywords: by Sarah Jane Johnston

Publications