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  • September 2020
  • Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
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  • 26 Apr 2016
  • First Look

April 26

April 2016 Review of Economic Studies Landing the First Job: The Value of Intermediaries in Online Hiring By: Stanton, Christopher, and Catherine Thomas Abstract—Online markets for remote labor services allow workers and firms to contract... View Details
Keywords: Sean Silverthorne
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

forthcoming Journal of Financial Economics The Relevance of Broker Networks for Information Diffusion in the Stock Market By: Di Maggio, Marco, Francesco Franzoni, Amir Kermani, and Carlo Sommavilla Abstract—This paper shows that the... View Details
Keywords: Dina Gerdeman
  • 11 Oct 2016
  • First Look

October 11, 2016

support, delivered by a separate, independently funded staff, which builds public will, advances policy, and mobilizes resources. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51710 forthcoming Organization Science The... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53857 First Quarter 2018 Dialogue Beyond Engagement By: Hallowell, Roger, Hervé Coyco, and Randall White Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53796 forthcoming... View Details
  • 03 Mar 2014
  • Research & Ideas

Facebook’s Future

machine that enables marketers to serve targeted messages on the basis of our email address or mobile phone number. But in 2024, technology will make possible real-time View Details
Keywords: by Mikolaj Piskorski
  • 13 Mar 2012
  • First Look

First Look: March 13

software and IT services industry as players seek to develop their capabilities for their growing domestic market. We describe the implications of our findings for CIOs in developed countries. Our main prediction is that the challenges of serving the domestic View Details
Keywords: Sean Silverthorne
  • 29 Aug 2017
  • First Look

First Look at New Research and Ideas, August 29

address them became more supportive of government. Study 3 leverages proprietary data from a mobile phone application through which residents can submit service requests to Boston government. Users who received photographic evidence that... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

academic psychologists, Harvard Business School professors, directors of organizations, and government officials. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51447 Winter 2017 Oxford Review of Economic Policy The View Details
Keywords: Carmen Nobel
  • 28 Feb 2007
  • Research & Ideas

Capital Rules: The Tensions of Global Finance

the exceptions that scholars and policymakers had historically reserved from their embrace of open capital markets were ruled out of bounds. The norm of capital mobility was to be universal and unqualified.... View Details
Keywords: by Rawi Abdelal
  • 15 Nov 2011
  • First Look

First Look: November 15

referring users to all manner of other sites, and in light of striking market concentration among search engines. Read the paper: http://www.nls.ac.in/ojs-2.2.3/index.php/IJLT/article/viewFile/92/72 Measuring the Prevalence of... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2014
  • Research & Ideas

In the Future of Sports Investing, Media Is the Best Bet

media” But TV is no longer the only game in town when it comes to watching sports. Yes, in 2013, 94 percent of fans watched games on TV, but 71 percent also viewed sports online, and 49 percent got their fix on mobile devices. "What... View Details
Keywords: by Carmen Nobel; Sports; Financial Services
  • 08 Aug 2018
  • Sharpening Your Skills

Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance

day-to-day operations of the stock market. Why Global Investments Are Still a Good Bet International markets often move together, so does a global investment portfolio even make sense anymore? Why there are plenty of advantages in looking... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 16 Jun 2009
  • First Look

First Look: June 16

the income statement and balance sheet. In addition, the theory allows us to compare and contrast extant GAAP, as produced in a regulated setting, with a GAAP that might arise endogenously as a result of market forces. We conclude that... View Details
Keywords: Martha Lagace
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

wireless carriers, has seen little traction with its mobile wallet for similar reasons. Pitching Security One marketing pitch Apple is sure to try out with potential users is security, especially after... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 26 Aug 2013
  • Lessons from the Classroom

Built for Global Competition from the Start

that she cofounded and modeled on the US company Hotel Tonight. Blink offers a mobile application that provides same-day booking of boutique hotels across Europe, taking advantage of market price... View Details
Keywords: by Kim Girard; Education
  • 28 Apr 2011
  • Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

officials convened events to involve companies in their region. Today, in the aftermath of market quakes and earthquakes, America needs another national campaign, this time to mobilize big companies to power... View Details
Keywords: by Rosabeth Moss Kanter
  • 29 May 2007
  • First Look

First Look: May 29, 2007

the group is considering increasing its investment focus to include a broader range of technologies, including emerging technologies (for example, mobile and RFID technologies) and non-information technologies (including medical devices... View Details
Keywords: Martha Lagace
  • 30 May 2000
  • Lessons from the Classroom

Entrepreneurship’s Wild Ride

of the other members. It also flourishes in communities where resources are mobile. Q: Does this help explain the phenomenal increase in entrepreneurial activity we have witnessed over the past few years? A: Changes in the financial and labor View Details
Keywords: by William Mahoney
  • 20 Sep 2016
  • First Look

September 20, 2016

hosts who have never had an African-American guest, suggesting only a subset of hosts discriminate. While rental markets have achieved significant reductions in discrimination in recent decades, our results suggest that Airbnb’s current... View Details
Keywords: Sean Silverthorne

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