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  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on tactical marketing decisions. While... View Details
Keywords: Martha Lagace
  • 01 Mar 2016
  • First Look

March 1, 2016

wanting to sell these products, and some of these retailers were introducing their own natural and organic brands. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/516007-PDF-ENG Harvard Business School Case 616-026 Weathering the Storm at NYU Langone View Details
Keywords: Sean Silverthorne
  • 03 Jan 2017
  • First Look

January 3, 2017

research and technological innovation, this approach is misguided and potentially risky. This article argues that researchers need to pay close attention to issues such as biases in data collection and... View Details
Keywords: Carmen Nobel
  • 29 Sep 2015
  • First Look

September 29, 2015

evolved in those markets. New business processes had to be created from scratch as a network originally intended for research and military defense had to deal with network interconnectivity, the needs of commercial users, and a host of... View Details
Keywords: Sean Silverthorne
  • Article

Eliminating Unintended Bias in Personalized Policies Using Bias-Eliminating Adapted Trees (BEAT)

By: Eva Ascarza and Ayelet Israeli

An inherent risk of algorithmic personalization is disproportionate targeting of individuals from certain groups (or demographic characteristics such as gender or race), even when the decision maker does not intend to discriminate based on those “protected”... View Details

Keywords: Algorithm Bias; Personalization; Targeting; Generalized Random Forests (GRF); Discrimination; Customization and Personalization; Decision Making; Fairness; Mathematical Methods
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  • October 10, 2024
  • Article

Characteristics of Creative Individuals: An Umbrella Review Protocol

By: Alex Thabane, Tyler McKechnie, Phillip Staibano, Goran Calic, Colin Kruse, Jason W. Busse, Samee Parpia and Mohit Bhandari
The properties of creative products–novelty and usefulness–are generally agreed upon by researchers. Yet, consensus is lacking on which personal and environmental factors contribute to an individual’s creative potential, or to what extent. substantial research work has... View Details
Keywords: Creativity; Medical Specialties; Personal Characteristics; Health Industry; Canada
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  • Web

Academics - Health Care

span the many sectors of the health care industry. During the second-year "elective curriculum" (EC), students may choose courses and field-based research specific to their particular health care interests. Some students also choose to... View Details
  • 01 Sep 2023
  • News

That Was Then, This Is Now

impact of clinical research on health equity and then on the art of gracefully claiming space on public transit. Hucking (soft) balls during an impromptu game of dodgeball with my shrieking nephews. Chatting with my two-year-old niece,... View Details
Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

Ten years ago, the Institute of Medicine published To Err is Human, a groundbreaking report that pushed the issue of medical errors into the public spotlight. That we all make mistakes was certainly nothing new: Operational failures occur... View Details
Keywords: by Julia Hanna; Health
  • September 1993
  • Case

Manufacturing at ALZA: The Right Prescription? (A)

By: Dorothy A. Leonard
ALZA, a company specializing in drug delivery systems such as transdermal patches, considers manufacturing its own products. Until now, the company has conducted research and development on its patented system but has then licensed the technology to client-partner... View Details
Keywords: Business or Company Management; Technological Innovation; Innovation and Management; Growth and Development Strategy; Problems and Challenges; Production; Research and Development; Organizational Change and Adaptation; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry
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  • Web

Advisory Board - Entrepreneurship

company Excara and switched to selling enterprise software for managing product content. In 2002, he started two nonprofits in response to the sexual abuse crisis in the Catholic Church. He is currently acting VP of Product Strategy for Authoria as he View Details
  • 18 Jul 2024
  • Blog Post

Harvard Business School Announces Its 2024-2025 Blavatnik Fellows

alumni and Harvard-affiliated postdoctoral researchers the opportunity to advance new ventures around promising life science technologies and develop their leadership talents during a 12-month fellowship year. Fellows work closely with... View Details
  • Web

Topics - HBS Working Knowledge

Marketing Channels (1) Marketing Communications (15) Marketing Strategy (173) Marketing (322) Marketplace Matching (5) Markets (302) Mathematical Methods (10) Measurement and Metrics (16) Media (15) Medical Specialties (5) Mergers and... View Details
  • 23 Nov 2010
  • First Look

First Look: November 23

Todd Rogers and Michael I. Norton Publication: Harvard Business Review 88, no. 11 (November 2010) Abstract This article presents a dual interview based on a research study we conducted. Our study found that an artful dodger of questions... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2009
  • First Look

First Look: August 18

the existing evidence only weakly supports this causal claim. Research in psychology, economics, and neuroscience exploring the benefits of charitable giving has been largely correlational, leaving open the question of whether giving... View Details
Keywords: Martha Lagace
  • 30 Sep 2014
  • First Look

First Look: September 30

  Publications September 2014 Social Entrepreneurship and Research Methods Building an Infrastructure for Empirical Research on Social Enterprise: Challenges and Opportunities By: Lee, Matthew, Julie... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2023
  • Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

2023-2024 Blavatnik Fellows are: Núria Puigmal Dominguez, PhD, is an entrepreneur and cross-disciplinary bioengineer with expertise in biomaterials and immunology. Núria is passionate about developing patient-centered therapies that are portable and easy-to-use. Her... View Details
  • Web

Winners & Runners-Up | New Venture Competition

(MBA 2025) Luke Fiorante (MDE 2026) Social Enterprise Track Winner Breaking language barriers with AI-powered medical interpretation for over 30 million patients Aidra Health Ejiro Maroh (MBA 2026) David Bunn (MBA 2026) Toritse David... View Details
  • 02 Aug 2016
  • First Look

August 2, 2016

closely tied to its parent company—DaVita provided dialysis services to patients with end-stage renal disease (ESRD) and Rx supplied medications to ESRD patients—while Paladina's connection to DaVita was less obvious. If Golomb took the... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2024
  • News

Combat-Tested Cancer Coaching

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details