Measurement Problems - Publications - Faculty & Research

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

of organizational capabilities, technological innovation through R&D, problem solving, knowledge, and continuous learning—investment in human capital and technology that only firms could generate. Chandler placed the issue of... View Details

Keywords: by Sean Silverthorne

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

encourages similar candidness and humility in others. By taking the first step in revealing their vulnerabilities, leaders encourage an atmosphere where concerns and doubts are voiced. Potentially unforeseen problems can be addressed... View Details

Keywords: by Martha Lagace

Research Summary

Research Thrust

By: Rakesh Khurana

I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details

03 Feb 2003
What Do You Think?

Can Business Schools Teach the Craft of Getting Things Done?

case discussion methods employed by many business schools may exacerbate the problem by their frequent reliance on heavy class participation, conveying subtle messages that those who sound smart and speak a lot "have more... View Details

Keywords: by James Heskett

04 May 2007
What Do You Think?

How Do Managers Think?

in which it is carried out. Joe Schmid observed that "both medical doctors and organizational managers work in cultures that are historically problem definition poor and solution rich. Their individual rewards systems are both driven... View Details

Keywords: by Jim Heskett

06 Oct 2011
What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

Moneyball Analytics play a greater role in preparation for management? If so, what should it replace? What do you think? Jim Heskett's latest book,The Culture Cycle, was published in September. Original Article In the past we've discussed the importance of adding... View Details

Keywords: by James Heskett

23 Jul 2008
Sharpening Your Skills

Sharpening Your Skills: Balanced Scorecard in Action

problems with the firm's strategy was captured in the multiple performance measures of its Balanced Scorecard. Key concepts include: Store24's Balanced Scorecard contained useful and timely information for... View Details

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

leaders must bring to bear a new perspective on how growth efforts are situated in their companies, how they measure and reward executing the present and building the future, and how they align behaviors to their specific growth... View Details

Keywords: by Paul Michelman

07 Apr 2003
Research & Ideas

Three Steps for Crisis Prevention

of foresight. Nor should they be blamed if they've taken all reasonable preventive measures against a looming crisis. But if a damaging event happens that was foreseeable and preventable, no excuses should be brooked. The leaders' feet... View Details

Keywords: by Michael D. Watkins & Max H. Bazerman

02 Jul 2001
What Do You Think?

Built to Last or Bought to Sell?

assumption that continuity is more desirable. The problem apparently has much to do with the narrow definition of success, the ability to outperform the stock market that the authors use as the primary criterion for their study. Jonathan... View Details

Keywords: by James Heskett

01 Sep 2003
News

Incentives and Operational Excellence

Operational problems can be the cause of an organization’s demise. Often they can be traced to poor controls in interorganizational settings, according to HBS associate professor V.G. Narayanan, a specialist in View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Retail Trade

May 2018
Case

Environmental Platform LEEDership at USGBC

By: Michael W. Toffel, Timothy S. Simcoe and Aldo Sesia

By 2018, it was clear that U.S. Green Building Council (USGBC) had significantly contributed to the growth of green building and over its 25-year history had become a powerful brand in the construction sector with its Leadership in Energy and Environmental Design... View Details

Keywords: Environmental Sustainability; Standards; Business Model; Leadership; Problems and Challenges; Construction Industry; Green Technology Industry

Citation

Educators

Purchase

01 Oct 2001
News

Courage and Hope in Africa

Sierra Leone, the West African nation of five million people, has been the scene of a brutal civil war for most of the 1990s. An accord signed last year has yielded an uneasy truce; with it has come an opportunity to restore some measure... View Details

Keywords: Executive, Legislative, and Other General Government Support; Government

01 Mar 2007
News

Gore All Business at HBS

balance sheets. If price tags are the only tool used to measure value, said Gore, “then things that don’t have price tags appear to have no value.” In his talk, sponsored by the School’s Leadership and Values Initiative, Gore stated that... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services; Scientific Research and Development Services

10 Jun 2021
Blog Post

Managing Sustainable Advantage with Key ESG Cofounders, Anne-Marie Schoonbeek and Heleen van Poecke

to joining HBS, Schoonbeek worked at McKinsey for two years analyzing a range of business problems in different industries. “HBS was a very logical extension to that experience because after a few years at McKinsey you have an... View Details

01 Sep 2010
News

Faculty Research Online

The Hard Work of Measuring Social Impact Donors are placing nonprofits on the hot seat to measure social performance. Problem is, there is little agreement on what those... View Details

Keywords: Securities, Commodities, and Other Financial Investments; Finance

07 Dec 2011
Research & Ideas

Are Creative People More Dishonest?

faced with ethical dilemmas. The first study tested the hypothesis that a naturally creative person is predisposed to dishonest behavior. (The week before the experiment, the participants, 71 university students, completed an online survey that included dispositional... View Details

Keywords: by Carmen Nobel; Advertising

August 2021 (Revised February 2023)
Supplement

Fair Park Covid-19 Mass Vaccination Site (B)

By: Willy Shih

This case is an opportunity to apply the methods of the Toyota Production System (TPS) to the analysis of an everyday service application: administering Covid-19 vaccines. It describes the start-up of a drive-up Covid-19 mass vaccination site at the Texas State Fair... View Details

Keywords: Operations Management; Operations Improvement; Operations And Processes; Toyota Production System; COVID-19 Pandemic; Operations; Service Operations; Health Pandemics; Service Delivery; Problems and Challenges; Goals and Objectives; Measurement and Metrics; Health Industry; United States

Citation

Purchase

01 Oct 2013
First Look

First Look: October 1

problems associated with the profit measures by directing managerial attention to activities that have longer-term consequences on firm performance. Publisher's link:... View Details

Keywords: Sean Silverthorne