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  • 30 Apr 2019
  • First Look

New Research and Ideas, April 30, 2019

for anyone seeking insights into financial markets, A Crisis of Beliefs shows how even the smartest market participants and regulators did not fully appreciate the extent of economic risk and offers a new... View Details
Keywords: Dina Gerdeman
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

  Working PapersThe Effects of a Centralized Clearinghouse on Job Placement, Wages, and Hiring Practices Authors:Muriel Niederle and Alvin E. Roth Abstract New gastroenterologists participated in a labor market clearinghouse (a... View Details
Keywords: Sean Silverthorne
  • 13 Sep 2011
  • First Look

First Look: September 13

of the most successful and insightful leaders of our time, the CEOs from companies as diverse as Standard Chartered Bank, Infosys, Nokia, Cummins, IKEA, Tata, and Campbell's Soup. The authors reveal how these leaders from around the world... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

important strategic considerations for managers selecting supplier factories and provide key insights for the design of transnational sustainability governance regimes. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

particular field your venture intends to address, you may need a cofounder with domain specific expertise. Having domain expertise will not only inform the product strategy, but will also help the venture gain credibility in the market... View Details
Keywords: by Julia Austin
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

developing an outside-in orientation? A: Developing an outside-in orientation is difficult to achieve because it requires both insight and action. Gaining real insights into customers' needs demands more of... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 08 Mar 2011
  • First Look

First Look: March 8

empirical evidence that multi-homing advertisers are larger than single-homing advertisers. We then link our model to search engine market conditions: we derive comparative statics on consumer choice parameters, presenting relationships... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2011
  • Research & Ideas

Most Popular Articles of 2010

customers on social networks such as Facebook. Professor Mikolaj Jan Piskorski provides a fresh look into the interpersonal dynamics of these sites and offers guidance for approaching these tantalizing markets The 'Luxury Prime': How... View Details
Keywords: by Staff
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

fragmented network of units that are hard to integrate. Q: You mentioned earlier the application of your ideas to social problems. How has your understanding of domestic and international competition given you insights into these matters?... View Details
Keywords: Re: Michael E. Porter
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

multi-location firms increase internal ties when they face appropriability risks from direct competitors. Our empirical analysis of the global semiconductor industry shows that when leading firms co-locate with direct market competitors,... View Details
Keywords: Martha Lagace
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

engineering, and mathematics) labor market trends. And in geographic regions where competition is fiercest for IT talent, superstar performers do not earn the same high premium they once did over their average-performing peers. In short,... View Details
Keywords: by Rachel Layne; Information Technology
  • 11 Jun 2018
  • Research & Ideas

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

shouldn’t change the facts of a case, no matter how many scholarships a company sponsors—or how many Christmas lights it puts on the courthouse. Related Reading: Dragging Patent Trolls Into the Light Research Paper Playing Favorites: How Firms Prevent the Revelation of... View Details
Keywords: by Michael Blanding; Legal Services
  • July–August 2013
  • Article

A Joint Model of Usage and Churn in Contractual Settings

By: Eva Ascarza and Bruce G.S. Hardie
As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers... View Details
Keywords: Churn; Retention; Contractual Settings; Access Services; Hidden Markov Models; RFM; Latent Variable Models; Customer Value and Value Chain; Consumer Behavior
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Ascarza, Eva, and Bruce G.S. Hardie. "A Joint Model of Usage and Churn in Contractual Settings." Marketing Science 32, no. 4 (July–August 2013): 570–590.
  • 27 Sep 2016
  • First Look

September 27, 2016

development programs have entered a period of disruption catalyzed by the digitalization of content, connectivity, and communication and are driven by renewed demand for high-level executive and managerial skills. Unlike other segments of higher education, the... View Details
Keywords: Sean Silverthorne
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

following four years, Lyondell’s total operating profit increased by 90 percent, while its stock price increased by 413 percent (over 50 percent a year, on average). By the end of 2014, Lyondell’s total enterprise value (the market value... View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
  • 16 Apr 2018
  • Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

Capitalists Make Decisions? What’s the Best Way to Make Careful Decisions? What do you think of this research? Do you think before you decide? Share your insights below. View Details
Keywords: by Rachel Layne; Consulting; Retail
  • 29 Oct 2013
  • First Look

First Look: October 29

often conflicting. This case highlights these conflicts and stressors from all perspectives, providing unique insights and offering potential options. Purchase this case: http://hbr.org/search/114009-PDF-ENG Harvard Business School Case... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

course, is only one of many factors that determine a film's market performance. Film characteristics such as story line, genre, and the use of special effects also affect demand. The role of directors and other creative talent could play... View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

to answer a few questions about your reading preferences? We know you’re busy, so we'll be brief. Take our survey   Establish a high-level product roadmap that extends no more than 12-18 months; you have no idea how your products or the View Details
Keywords: by Julia Austin
  • 22 Nov 2011
  • First Look

First Look: November 22

guidance for use exists. Data from a recent consumer survey offers some insight for the decision maker to contemplate, as does the school's recent appearance on the cover of Forbes' magazine as the number one undergraduate institution in... View Details
Keywords: Sean Silverthorne
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