Publications

October 2000 (Revised July 2001)
Case

The general manager of Avon Mexico, Fernando Lezama, must decide whether to promote a woman to the position of vice president of sales. If appointed, the candidate would be the first female in all of Latin America to hold an executive position and one of the first... View Details

Keywords: Business or Company Management; Leading Change; Salesforce Management; Organizational Culture; Job Design and Levels; Gender; Management Teams; Cross-Cultural and Cross-Border Issues; Mexico

December 1999 (Revised April 2001)
Case

Avon Products China (A)

By: Lynn S. Paine and Jennifer Gui

In April 1998, when the Chinese central government bans all forms of direct selling in China in April 1998, executives at Avon China must decide how to respond. The first direct sales company to enter China after its opening to outsiders, Avon sparked widespread... View Details

Keywords: Crisis Management; Sales; Trade; Business and Government Relations; Government and Politics; Market Participation; China

February 1999 (Revised October 1999)
Supplement

Cherkizovsky Group (B), The

By: Lynn S. Paine and Hal Hogan

Supplements the (A) case. View Details

Keywords: Food and Beverage Industry; Russia

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February 1999 (Revised October 1999)
Case

Cherkizovsky Group (A), The

By: Lynn S. Paine and Hal Hogan

Describes the transformation of a formerly state-owned meat processing plant in Russia into a privately-owned and operated food processing conglomerate under Russia's economic reforms of the 1990s. Among the challenges the CEO, Igor Babaev, and his top management team... View Details

Keywords: Competitive Strategy; Privatization; Transformation; Global Strategy; Culture; Food and Beverage Industry; Russia

February 1999 (Revised April 2001)
Case

Guaranty Trust Bank PLC Nigeria (C)

By: Lynn S. Paine and Hal Hogan

Supplements the (A) case. View Details

Keywords: Banking Industry; Nigeria

March 1998 (Revised March 1999)
Case

Funai Consulting Company, Ltd. (B)

By: Lynn S. Paine and Tomoya Nakamura

Supplements the (A) case. View Details

Keywords: Consulting Industry; Japan

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August 1997 (Revised December 1997)
Case

Harassment at Work?

By: Lynn S. Paine and Dale Coxe

Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S.... View Details

Keywords: Working Conditions; Organizational Culture; Problems and Challenges; Ethics; Moral Sensibility; Groups and Teams; Crime and Corruption; Attitudes; Behavior; Labor and Management Relations; Medical Devices and Supplies Industry; Financial Services Industry; New York (city, NY); United States

June 1995
Supplement

Manville Corporation Fiber Glass Group (D)

By: Lynn S. Paine and Sarah Gant

Supplements the (C) case. View Details

Keywords: Japan

May 1995
Teaching Note

General Patton and the Sicilian Slapping Incident Series TN

By: Lynn S. Paine and Sarah Gant

May 1995
Teaching Note

Note on the Federal Sentencing Guidelines for Organizations and Corporate Criminal Fines Exercise TN

By: Lynn S. Paine and Michael Santoro

Teaching Note for (9-393-060) and (9-394-101). View Details

Keywords: Crime and Corruption; Government and Politics; Corporate Governance

September 1994 (Revised January 2004)
Case

Forging the New Salomon

By: Lynn S. Paine and Michael Santoro

Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details

Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management

January 1995 (Revised November 1996)
Case

Avalon Information Services, Inc.

By: Lynn S. Paine and Wilda White

The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details

Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry

July 1993 (Revised August 1994)
Supplement

Sears Auto Centers (C)

By: Lynn S. Paine and Michael Santoro

Supplements the (A) case. View Details

Keywords: Auto Industry

February 1992 (Revised April 1995)
Case

Pfizer: Global Protection of Intellectual Property

By: Lynn S. Paine and Michael Santoro

Top officials at Pfizer are assessing their strategy for improving protection of Pfizer's patents around the world. The outcome of the Uruguay Round of the GATT negotiations is uncertain, and it is not clear whether an acceptable intellectual property protection... View Details

Keywords: Patents; Trade; Policy; Government and Politics; Business Strategy; Agreements and Arrangements; Alliances; Cross-Cultural and Cross-Border Issues; Pharmaceutical Industry; United States; Japan; Europe

September 2006
Teaching Note

Royal Dutch/Shell in Nigeria (A) and (B) (TN)

By: Lynn S. Paine and Aldo Sesia

Web

Corporate Governance and Boards of Directors - Course Catalog

HBS Course Catalog Corporate Governance and Boards of Directors Course Number 2010 Baker Foundation Professor Lynn Paine Spring; Q3Q4; 3.0 credits 27 Sessions Exam Click here for a sample syllabus for this... View Details

May 2025
Supplement

Governing Sustainability in a Shifting Context (B)

By: Lynn S. Paine and Will Hurwitz