Labor Process - Publications - Faculty & Research

01 Oct 1996
News

"Service-Profit Chain" Links Members of Service Management Unit

elective that looks at changes in the ways products and services -- both new and traditional -- will be bought and sold in the emerging universe of electronic commerce. Associate Professor Gary W. Loveman studies service management through the lens of global View Details

Keywords: Susan Young

20 Sep 2011
First Look

First Look: September 20

archival research and in-depth interviews to examine the interaction between these institutional processes and formulate hypotheses that predict the ways in which bank acquisitions are constrained by banks' CRA ratings and the way states... View Details

Keywords: Sean Silverthorne

03 Oct 2012
What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

"Where was (the) support for manufacturing when it really counted, before much of it escaped offshore? Why should we believe this 'new thinking' now?" Citing " high labor costs and uncooperative unions," Philippe... View Details

Keywords: by James Heskett; Manufacturing

01 Oct 2001
Research & Ideas

Five Questions for Stuart Gilson

restructuring as the process through which a company radically changes the contractual relationships that exist among its creditors, shareholders, employees, and other stakeholders. The goal of restructuring is to increase the overall... View Details

Keywords: by Sean Silverthorne

01 Jun 2007
News

Up from the Ashes

introduces his famous term “creative destruction”: “The opening up of new markets, foreign or domestic, and the organized development from the craft shop and factory to giant concerns illustrate the same process of industrial mutation —... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Jun 2013
News

Collective Wisdom

crowdsourcing, correct? Yes, you can post any sort of task—whether it's editing a document, providing website copy, or verifying directory entries—and people with the abilities and time available will bid on it. Companies like Elance and oDesk make it possible to find... View Details

Keywords: crowdsourcing; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

01 Jan 2005
News

Rahul Bajaj, MBA 1964

facts of a situation and then how to analyze and make a decision. But even more important, this process requires you to think really hard. In my career, nothing has been more important than that." ADVICE TO CURRENT STUDENTS "Integrity and... View Details

09 Aug 2016
First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details

Keywords: Sean Silverthorne

Forthcoming
Article

Subordinating Humanism: How Colliding Beliefs About a Living Wage Shape Personal Fulfillment and 'Professional-Class' Identities in Working-Class Jobs

By: Lumumba Seegars, Serenity S. Lee, Erin M. Reid and Lakshmi Ramarajan

In a society dominated by market-based ideology and management practices that prioritize financial considerations, some organizations are shifting toward humanistic ideology and practices that emphasize human welfare. To examine this transformation in pay-setting, we... View Details

Keywords: Organizational Culture; Moral Sensibility; Wages; Welfare; Performance Expectations; Identity; Employee Relationship Management; Management Practices and Processes

Citation

Find at Harvard

Purchase

15 Dec 2009
First Look

First Look: Dec. 15, 2009

Massachusetts General Hospital's efforts to restructure quality and safety to illustrate the value of beginning with a focus on organizational culture, using a systematic process of engaging clinical leadership, developing an... View Details

Keywords: Martha Lagace

01 Dec 2008
Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

members of the workforce.” As background material, students read an overview case, "The Offshoring of America," as well as "Monitor's Opportunities in India," a case that follows the decision-making process of the consulting group's CEO... View Details

Keywords: by Julia Hanna

20 Jul 2015
Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

typically build up around a geographic location where natural resources, an appropriately educated labor force, and a university or other research institution co-mingle. In recent years, some economists have argued that manufacturing... View Details

Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion

May 2025
Background Note

Skills-First Talent Management: The Importance of Managers

By: Boris Groysberg, Nicole Zelazko, Tom Quinn, Robin Abrahams, Izzy Yeoh and Colleen Ammerman

This note supplements a 2025 series on skills-first talent management in organizations, comprising “Skills-First Talent Management: Hiring” (HBS No. 425-019), “Skills-First Talent Management: Onboarding, Development, and Performance Management” (HBS No. 425-020), and... View Details

Keywords: Talent and Talent Management; Experience and Expertise; Job Design and Levels; Employment; Human Capital; Management Practices and Processes; Employee Relationship Management; Retention; Personal Development and Career; United States

Citation

Educators

30 Jun 2019
News

Alumni in France honor self-made entrepreneurs; Shih talks trade in Buffalo

enthusiastically showed him the parts and assemblies they are building for various aircraft and space vehicles, as well as industrial process controls. His interest and knowledge impressed everyone,” Sherrill adds. Shih says he jumped at... View Details

Keywords: Margie Kelley

Web

Ursula von Rydingsvard Elegantka II 2013–14 / 2016 | About

father who were brought there as forced labor during World War II. After the war, the family was moved through a series of refugee camps before emigrating to New York by ship in 1950 and settling in Plainville, Connecticut. Best known for... View Details

24 Aug 2009
Research & Ideas

SuperCorp: Values as Guidance System

into their products and services, from sources (e.g., labor conditions in paper plants where company stationery is manufactured) to applications and ultimate fate (e.g., how used computers are disposed of). Whether this is called... View Details

Keywords: by Rosabeth Moss Kanter

29 Sep 2008
Research & Ideas

How Economics May Lead to Better Football Games

Markets don't just determine prices, they also determine who gets what. For commodities, the price does most of the work, but many markets, like labor markets, don't clear by price alone. You don't hire just anyone who is willing to work... View Details

Keywords: by Sarah Jane Gilbert; Sports

02 Dec 2017
News

The Lines That Divide America

fair process they had come to expect, is increasingly aiding and abetting these line-cutters.” Nohria argues that feelings are equally strong among people with means, who see their own hard work, creativity, and sacrifices as... View Details

Keywords: Nitin Nohria

Web

Rewiring the Workplace: Behavioral Economics and the Future of Inclusive Organizations - Blog: RGE Report

informed by heuristics or shortcuts, which can be shaped by socialized prejudices or misperceptions. The biases that appear in our decision-making processes present clear barriers to achieving equity that we can unpack through behavioral... View Details

01 Jun 2006
News

India Arrives

In addition to its growth in manufacturing, India began grabbing headlines in the United States a few years ago for its sudden surge as a center of offshore IT work and business process outsourcing (BPO), industries unto themselves that... View Details

Keywords: Julia Hanna

Publications