Job Performance - Publications - Faculty & Research

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Accounting & Management Awards & Honors - Faculty & Research

Evidence from Job Postings" with Tianshuo Shi and Yuan Zou. Ethan C. Rouen : Winner of the 2022 Innovation in Research Award from the Diversity Section of the American Accounting Association for “Inclusive Managers” with Wei Cai and Yuan... View Details

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

sales per employee). Higher employee continuity leads to better customer relationships that contribute to greater customer loyalty, lower marketing costs, and enhanced sales." Whatever it is and whatever its benefits, a recent survey showed that many American... View Details

Keywords: by Sean Silverthorne

12 Aug 2019
Research & Ideas

How Scale Changes a Manager's Responsibilities

level—major products within product lines and with clear, measurable outcomes. Your job is to set the tone at the top, and at fewer than 100 employees, you can stay pretty close to the details. Once teams get bigger, you will rely on this... View Details

Keywords: by Julia Austin

03 Nov 2015
First Look

November 3, 2015

integral component of management control systems and play a significant role in achieving desirable performance outcomes. We focus on a key environmental performance objective—reduction of carbon... View Details

Keywords: Sean Silverthorne

18 Aug 2003
Research & Ideas

How New Managers Become Great Managers

factors when making decisions about which job opportunities to pursue: How good is the fit between who they are and the position (and the organization)? How good is the fit between who they are and who they want to be? That is, what types... View Details

Keywords: by Linda Hill

01 Nov 2022
Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

workers, key issues such as how employees are paid and how they view the scope of their jobs can be crucial to their willingness to contribute ideas that help the company thrive, says Susanna Gallani, assistant professor at Harvard... View Details

Keywords: by Scott Van Voorhis

02 Jul 2018
Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

wealthy shifted how they categorize their income to take advantage of the tax cuts, widening the income gap in the process. The paper uses state rather than federal data because corporate tax cuts happen much more frequently at the state level, and because the Tax Cut... View Details

Keywords: by Roberta Holland

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Faculty & Researchers - Managing the Future of Work

significant disparities in revenue and productivity. Jorge’s research has focused on three main areas. First, quantifying within-firm variation in performance and understanding its sources. Second, understanding how the drivers of this... View Details

09 Mar 2003
Research & Ideas

Six Keys to Building New Markets by Unleashing Disruptive Innovation

refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables personal... View Details

Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony

September–October 2013
Article

Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats

The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details

Keywords: Job Cuts and Outsourcing; Medical Specialties; Health Care and Treatment; Customer Focus and Relationships; Learning; Customer Satisfaction; Health Industry

Citation

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09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

the company was able to maintain its position as one of the top three food distribution companies in the US among rivals Sysco and Performance Food Group, capturing 10 percent of market share. US Foods’ strategy provides valuable lessons... View Details

Keywords: by Pamela Reynolds

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

or internal to the organization. However, the path to greater latitude on the job is not short. It involves, as Pradipta Saha commented, "Selecting the right entry-level employee ." We have found, for example, that high View Details

Keywords: by James Heskett

02 Mar 2010
First Look

First Look: March 2

disclosures, performance evaluations, self-regulation, participation, and adaptive learning. Nonprofit leaders must adapt any such mechanisms to suit their organization-be it a membership-based organization, a service-delivery nonprofit,... View Details

Keywords: Martha Lagace

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

institution,” commented that, “it is my experience that a critical component of the leader’s job is to ensure that proper, meaningful consideration is given to the unique balance of the needs of each of the corporate stakeholders Balance... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

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Strategy Execution Online Course | HBS Online

systems for every dimension of business performance Identify and manage risks that could derail strategy execution Empower employees through proprietary frameworks like the Job Design Optimization Tool,... View Details

12 Nov 2001
Research & Ideas

The Three Components of Family Governance

does the job and the three components above are all most families in business need. Properly composed and managed, a family assembly and family council help: Develop clarity on roles, rights, and responsibilities for family members.... View Details

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Regional Winners - Alumni

Region: Central U.S. Fastline - Global Runner-up and Crowd Favorite FastLine is the first device to allow central venous catheters to be placed with continuous ultrasound guidance and to automatically perform gold-standard safety checks... View Details

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

predicting outcomes instead of explaining events with hindsight. An Organization Designed For Four-drive People What is the most basic thing employees at all levels must come to terms with at work? The nature of their individual jobs. How would individual View Details

Keywords: by Paul Lawrence & Nitin Nohria

09 Feb 2015
Research & Ideas

Professional Networking Makes People Feel Dirty

participants who read the professional networking story gave much higher ratings to the cleansing products than those who imagined the friendly party. The neutral products received similar ratings across the board. The Effect On Job View Details

Keywords: by Carmen Nobel

09 Jan 2020
Book

Rethinking Business Strategy in the Age of AI

integrated 21-inch tablet computers have become a fitness sensation. For $39 per month, Peloton offers access to live-streamed classes where members can track their performance on a leader board, virtually connect with fellow classmates,... View Details

Keywords: by Dina Gerdeman

Publications