Job Design - Publications - Faculty & Research

04 Aug 2021
Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

We’re in the middle of a Great Resignation. This past April, 2.7 percent of Americans quit their jobs, the highest rate on record. And according to a study by Microsoft, more than 40 percent of the global workforce would consider leaving their View Details

Keywords: by Sandra J. Sucher and Shalene Gupta

23 Jan 2007
First Look

First Look: January 23, 2007

entrepreneurs. Designed for entrepreneurial and international business courses. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807075 Bill Gates and Steve Jobs Harvard... View Details

Keywords: Martha Lagace

23 Apr 2008
Op-Ed

The Gap in the U.S. Treasury Recommendations

same financial oversight as the prudential regulator. Risk Still In Play The difficulty with this approach is that even if the prudential regulator does its job of managing risk well, the risk in the financial system will not disappear.... View Details

Keywords: by Dwight Crane; Banking; Construction; Real Estate; Financial Services

09 Oct 2001
Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

What managers must take away from this book is that the jobs in their organization will only be fulfilling to their employees if they provide opportunities to reasonably satisfy all four drives. Jobs must be... View Details

Keywords: by Sean Silverthorne

05 Dec 2013
What Do You Think?

Is Walmart Defying Economic Gravity?

earner happy to have the job ; and (2) wastage (that) seems to abound in the cavernous stores ." Cheri Thomas cited saturation of its markets, especially in the United States, as a concern, adding that "Walmart's fixation on low... View Details

Keywords: by James Heskett; Retail

12 Mar 2012
Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

businesses." Wulf hastens to say that the research is by no means a death knell for general managers, but their jobs may change. At the least, they will likely find themselves in more meetings than ever before. "The general... View Details

Keywords: by Carmen Nobel

23 Jul 2014
Lessons from the Classroom

Innovation Is Magic. Really

personality, psychological insights, and talented hands can create wonderful effects that amaze an audience. It's just as much about the hard, creative work Randal puts in to continuously improve his art. “Organizations can do a wonderful View Details

Keywords: by Dina Gerdeman; Consumer Products

02 Feb 2004
Research & Ideas

Where Does Apple Go From Here?

songs since its April 2003 debut. No wonder then that Steve Jobs was a recent BusinessWeek cover boy. But for longtime Apple watcher David Yoffie, the Max and Doris Starr Professor of International Business Administration at Harvard... View Details

Keywords: by Sean Silverthorne

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

to conveniently and easily accomplish an important job for themselves, they typically have to hire someone else to do the job for them or they have to cobble together a less-than-adequate solution.... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

17 Jan 2017
First Look

First Look at New Research: January 17

While this module is designed to be used alone, it is part of the Strategy Execution series. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/117115-PDF-ENG Harvard Business School Case 117-110 Strategy Execution Module 10:... View Details

Keywords: Sean Silverthorne

02 Oct 2012
First Look

First Look: October 2

years. It analyzes the effects of patent laws and innovation prizes that were designed to promote technical progress. It explores the challenge associated with the changing organizational structure of innovation and the shift from... View Details

Keywords: Sean Silverthorne

09 Jul 2018
Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

way of getting the job done.” Because of that, companies must always overcome customers’ “status quo” bias. That’s especially true, says Cespedes, when a company is introducing not just a new product but an entirely new product genre. His... View Details

Keywords: by Michael Blanding; Technology; Consumer Products; Electronics; Industrial Products; Information Technology; Manufacturing; Medical Devices & Supplies; Retail

29 May 2001
Research & Ideas

Race Does Matter in Mentoring

interest of privacy, I have used pseudonyms for the participants.) Williams, an African-American, was born and raised in a middle-class neighborhood in Washington, DC. After earning his bachelor's degree at one of the nation's leading colleges, he began his career as a... View Details

Keywords: by David A. Thomas

02 Sep 2002
What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

suggestions, including: 1) designing "a practicum where MBA students [with a focus] on ethics ... practice ... hiring/interviewing skills ... by interviewing 'short list' candidates that are being strongly considered for admission by... View Details

Keywords: by James Heskett

04 Feb 2015
What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

job of a manager. In fact, they devote more attention to hiring than they give to strategy. Another important task of leadership is that of maintaining a culture designed to retain that talent. A long... View Details

Keywords: by James Heskett; Education

24 Oct 2007
Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

"customer focused." Try to create value out of novelty. Succumbing too much to commercial pressures such as taking on easy jobs may lose your distinctiveness. Where Do Creative Ideas Come From? How Kayak Users Built a New... View Details

17 Apr 2012
First Look

First Look: April 17

incentives to recall the rules accurately (Experiment 3). Finally, moral forgetting appears to result from decreased access to moral rules after cheating (Experiment 4). Designed for Workarounds: A Qualitative Study of Hospitals' Internal... View Details

Keywords: Carmen Nobel

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

computer problems on a website, companies that design those interactions purely to cut costs don't succeed. But when they actively partner with their customers to deliver a better service experience," she relates, "that's the... View Details

Keywords: by Deborah Blagg; Service

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

design tools is a powerful force that is leveling the global technology playing field. It democratizes innovation and makes future competition more challenging. This paper describes the knowledge flows through production and View Details

Keywords: Dina Gerdeman

August 2021
Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck

Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States

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