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  • All HBS Web  (6,814)
    • People  (36)
    • News  (2,480)
    • Research  (2,837)
    • Events  (17)
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  • 27 Feb 2006
  • Research & Ideas

When Rights of First Refusal Are a Bad Deal

in your study, agree to these arrangements? A: Contracts are big, complicated things with lots of clauses, some of which get exercised rarely if at all. So it's sometimes hard... View Details
Keywords: by Sean Silverthorne; Construction; Real Estate; Entertainment & Recreation
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

original employment—but that doesn't mean they don't dramatically shake up thousands of lives. "The one thing that's clear is that there's a lot more churn after the private equity guys come in,"... View Details
Keywords: by Carmen Nobel; Financial Services
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

Harvard Business School, professor Ananth Raman discussed the importance of empathy in customer-facing business. "As we're talking about things like retail efficiency and profitability, this is a topic that... View Details
Keywords: by Carmen Nobel; Health
  • 20 Sep 2019
  • Research & Ideas

Solving the Riddle of How Companies Grow Over Time

over time to draw meaningful conclusions, they ended up with a set of some 2,500 companies. The first thing that stuck out to the researchers was the lack of growth among most... View Details
Keywords: by Michael Blanding; Manufacturing
  • 11 Jul 2012
  • Research & Ideas

Book Excerpt: ’The Future of Boards’

have been slower to that realization, and tend to view governance as something that the lawyers are driving. And therefore it is something that, at the attitude level, slows things down; it's a cost to the enterprise. It gets in the way... View Details
Keywords: by Jay Lorsch
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

general manager was granted autonomy, capital, and freedom to recruit star engineers from other divisions. D'Arbeloff presided as chairman of Aurora's board of directors, believing that, "with View Details
Keywords: by Clark Gilbert; Technology
  • 09 Jun 2003
  • Research & Ideas

The Benefits of “Not Invented Here”

Put differently, there appear to be fewer economies of scale in R&D than there used to be. The way companies define, measure, and reward excellent research has to change.—Henry Chesbrough So what specific View Details
Keywords: by Sean Silverthorne
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

You've done everything—endured diets, purged your freezer of Ben & Jerry's, and educated yourself on fat, sugar, and calories. Yet, you can't manage to lose weight. What's wrong with you? According to standard economic theory, which... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

owners. How can they be both? Heskett: Owners in our minds are those employees and customers who suggest new ways of doing things or introduce new employees and customers to the business. The best customers,... View Details
Keywords: by Jim Aisner; Retail
  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

"read" are examples of design rules. Disk drive designers must obey these rules if their drives are to function in a given computer system. CB: As long as the rules are obeyed, disk drive designers can vary many View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 2014
  • Book

Can China Lead? Reaching the Limits of Power and Growth

By: Regina M. Abrami, William C. Kirby and F. Warren McFarlan
At the time of the American Revolution, China was the strongest, richest, and most powerful civilization in the world. The Great Qing Empire ruled China and dominated East Asia by a combination of power and cultural prestige. China's economy was the world's largest.... View Details
Keywords: Economic Systems; Leadership; Power and Influence; China
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Abrami, Regina M., William C. Kirby, and F. Warren McFarlan. Can China Lead? Reaching the Limits of Power and Growth. Harvard Business Review Press, 2014.
  • January 2002 (Revised June 2002)
  • Background Note

The Rise and Decline of e-Consulting

By: Ashish Nanda and M. Julia Prats
E-consulting began as a specialized consulting service in the late 1990s. In January 2000, more than 100 firms were characterized as e-consultants. By December 2001, more than 50% of these firms had disappeared. This case tracks the rapid rise and sharp decline of... View Details
Keywords: Internet and the Web; Market Participation; Consulting Industry
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Nanda, Ashish, and M. Julia Prats. "The Rise and Decline of e-Consulting." Harvard Business School Background Note 902-175, January 2002. (Revised June 2002.)
  • 19 Dec 2011
  • Research & Ideas

Climbing the Great Wall of Trust

emphasis on personal relationships. "It's taken to a different level in China," says Chua. "Because of the lack of a strong legal infrastructure, people have to rely on those they know very... View Details
Keywords: by Michael Blanding
  • Fall 2021
  • Article

Strategy as a Way of Life: Businesses Must Root Strategy in Moral Purpose to Thrive in a Complex, Rapidly Changing World

By: Ikujiro Nonaka and Hirotaka Takeuchi
Doing the ordinary things in life a little bit better every day elevates individuals. All of us gained mother's wisdom by living with her, by watching her from behind her, by being scolded by her, and being told over and over again, to be honest, not to tell a lie or... View Details
Keywords: Strategy; Moral Sensibility; Organizational Culture; Organizational Change and Adaptation
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Nonaka, Ikujiro, and Hirotaka Takeuchi. "Strategy as a Way of Life: Businesses Must Root Strategy in Moral Purpose to Thrive in a Complex, Rapidly Changing World." MIT Sloan Management Review 63, no. 1 (Fall 2021): 56–63.
  • September 2013
  • Case

Vogue: Defining the Culture of Fashion

By: Anita Elberse, Joseph Ferrer, Elizabeth Gough and Victoria Katsarou
In March 2013, Susan Plagemann, vice president and publisher of Vogue—widely regarded as the world's most influential fashion magazine, and publishing conglomerate Condé Nast's marquee title—is seeking answers to two questions. First, how she can best approach the... View Details
Keywords: Creative Industries; Fashion; Publishing; Digital Technology; Entertainment; Product Portfolio Management; Magazines; Journals and Magazines; Internet and the Web; Change Management; Resource Allocation; Creativity; Media; Advertising; Fashion Industry; Publishing Industry; Media and Broadcasting Industry
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Elberse, Anita, Joseph Ferrer, Elizabeth Gough, and Victoria Katsarou. "Vogue: Defining the Culture of Fashion." Harvard Business School Case 514-036, September 2013.
  • June 2008
  • Teaching Note

Threadless: The Business of Community (TN)

By: Karim R. Lakhani
Teaching Note for 608707 View Details
Keywords: Internet and the Web; Civil Society or Community; Competition; Blogs; Business Model; Decisions; Design; Retail Industry; Apparel and Accessories Industry; Chicago
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Lakhani, Karim R. "Threadless: The Business of Community (TN)." Harvard Business School Teaching Note 608-169, June 2008.
  • 02 Oct 2000
  • Research & Ideas

The Dubious Logic of Global Megamergers

deal that brings some rationality to the valuation of Internet stocks. These are just some generic strategies, of course. Your viability as a nonconsolidator will depend... View Details
Keywords: by Pankaj Ghemawat & Fariborz Ghadar
  • January 2021 (Revised March 2021)
  • Case

THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)

By: Jill Avery, Ayelet Israeli and Emma von Maur
THE YES, a multi-brand shopping app launched in May 2020 offered a new type of buying experience for women’s fashion, driven by a sophisticated algorithm that used data science and machine learning to create and deliver a personalized store for every shopper, based on... View Details
Keywords: Data; Data Analytics; Artificial Intelligence; AI; AI Algorithms; AI Creativity; Fashion; Retail; Retail Analytics; E-Commerce Strategy; Platform; Platforms; Big Data; Preference Elicitation; Preference Prediction; Predictive Analytics; App Development; "Marketing Analytics"; Advertising; Mobile App; Mobile Marketing; Apparel; Online Advertising; Referral Rewards; Referrals; Female Ceo; Female Entrepreneur; Female Protagonist; Analytics and Data Science; Analysis; Creativity; Marketing Strategy; Brands and Branding; Consumer Behavior; Demand and Consumers; Forecasting and Prediction; Marketing Channels; Digital Marketing; Internet and the Web; Mobile and Wireless Technology; AI and Machine Learning; E-commerce; Digital Platforms; Fashion Industry; Retail Industry; Apparel and Accessories Industry; Consumer Products Industry; United States
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Avery, Jill, Ayelet Israeli, and Emma von Maur. "THE YES: Reimagining the Future of E-Commerce with Artificial Intelligence (AI)." Harvard Business School Case 521-070, January 2021. (Revised March 2021.)
  • Research Summary

Managing the Advantages and Tradeoffs of Collaborative Structures

By: Ethan S. Bernstein

To solve complex problems, organizations must both collect facts and use them to solve problems. In one study, my coauthors and I show that increased connectivity—measured as network... View Details

Keywords: Networks; Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Communication; Social and Collaborative Networks; Behavior; Organizational Design; Organizational Structure; Leadership; Management
  • 02 Oct 2000
  • Research & Ideas

Networked Incubators: Hothouses of the New Economy

the Internet economy. It shares certain features with other incubators—mainly, it fosters a spirit of entrepreneurship and offers economies of scale. But its key distinguishing... View Details
Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull
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