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- Faculty Publications (156)
Show Results For
- All HBS Web (516)
- Faculty Publications (156)
- 21 May 2013
- First Look
First Look: May 21
performance measures over time to transform Cross Country Group from an opportunistic family business into a sophisticated industry leader. Cross Country (renamed Agero in 2011) operated call centers that View Details
Keywords: Sean Silverthorne
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
the draw anymore. By conducting a series of diagnostics, companies in any industry can quickly identify the most promising opportunities. This article shows how to conduct customer, portfolio, and competitor diagnostics to pinpoint the... View Details
- 29 Mar 2023
- News
Supporting Earthquake Victims in Turkey and Syria
project that will employ locals in a traditional handicraft business. The effort is centered in southeast Turkey, a region known for its production of high-quality Adiyaman carpets. By building a sustainable industrial and commercial base... View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the teams measure and report... View Details
Keywords: Martha Lagace
- 28 Aug 2012
- First Look
First Look: August 28
significant impact. We discuss implications for research, practice, and policy-making. Delegation in Multi‐Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority Author: Kristina Steffenson McElheran Publication:... View Details
Keywords: Sean Silverthorne
- Web
Institute Associates - Institute For Strategy And Competitiveness
“Distinguished Scholar” honored for leadership on top of academic excellence; and a BS in Electronic Engineering from ESPOL in Ecuador. Dr. Condo also works as an independent consultant in strategic planning and global strategy for firms and View Details
- 10 Oct 2007
- First Look
First Look: First Look: October 10
spending associated with the redemption of such a coupon is focused on "marginal" grocery items, or grocery items that a customer does not typically buy. Download the paper: http://www.hbs.edu/research/pdf/08-024.pdf The Causes and Consequences of View Details
Keywords: Martha Lagace
- 10 Jan 2005
- Research & Ideas
Motivation and the Cross-Sector Alliance
as its operations in Nigeria.7 These disturbing experiences forced companies to create a strategic tool for managing risks at a global level. Mariale álvarez, environmental technical coordinator of Coca-Cola de Argentina, explained just... View Details
- 23 Jun 2015
- First Look
First Look: June 23, 2015
system, and, second, an understanding of the industry architecture in which the technical system is embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Dynamic... View Details
Keywords: Sean Silverthorne
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
discriminate, and that piracy may even result in higher profits to Microsoft! Finally, the paper investigates the societal welfare consequences of OSS availability by comparing different industry structures (monopoly and duopoly). We find... View Details
- 19 Aug 2024
- News
Quantum Leap
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Quantum computing has long been talked about as one of the next big things—the kind of technology, like AI, that will change everything. But to our... View Details
- 07 Aug 2012
- First Look
First Look: August 7
which result in different utility levels for the users); and (iii) a coordination problem (lacking perfect foresight, it is unlikely that users will end up buying the same set of applications). The analysis shows that the platform can... View Details
Keywords: Sean Silverthorne
- 01 Apr 2008
- First Look
First Look: April 1, 2008
public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and specialty areas are View Details
Keywords: Martha Lagace
- 01 Mar 2025
- News
Patch Work
The week before the November 2024 US elections was like so many that came before at Winning Connections, with John Jameson (MBA 1991) padding around his firm’s Capitol Hill town house in athletic shorts, trying to demonstrate that the telephone still has a role to play... View Details
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
reality, Cespedes says that sales is one of the most contextually determined areas in business, varying dramatically across markets and industries and between companies in the same industry. And his article cites data illustrating how... View Details
Keywords: by Michael Blanding
- 01 Oct 2013
- First Look
First Look: October 1
recrafting the cases from multiple industries to include one industry; (3) integrating the key characters of monomyth hero's journey; and (4) writing the case dialogue for the protagonist, Jim Barton, hero's journey. The result was our... View Details
Keywords: Sean Silverthorne
- 19 Nov 2013
- First Look
First Look: November 19
Publications August 2013 American Economic Journal: Macroeconomics Accounting for Crises By: Nagar, Venky, and Gwen Yu Abstract—We provide one of the first empirical evidence consistent with recent macro global-game crisis models, which show that the precision of... View Details
Keywords: Sean Silverthorne
- Profile
Deborah A. Farrington
assets under management, in the U.S. In an industry where just six percent of the partners in venture capital firms are women, finding a successful firm run by a woman is more than unusual. But unusual is nothing new for Farrington.... View Details
- 09 Sep 2013
- Lessons from the Classroom
Teaching Climate Change to Skeptics
using extremely precise readings over the past five decades and data from Antarctic ice cores going back hundreds of thousands of years. The data suggests that CO2 levels began rising after the Industrial Revolution and continue rising... View Details
Keywords: by Carmen Nobel
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
policy, resulting in even stricter immigration restrictions—with potential negative consequences for the economy. The US government and business leaders should instead seek a coordinated approach to design an open, but flexible... View Details
Keywords: by Rachel Layne