Publications

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

cafeteria. My father’s request was breathtaking and anxiety-producing.” Over the next 35 years, Rosenberg would turn Dunkin’ Donuts into a global icon—which last year sold to Inspire Brands for a stunning $11.3 billion. And in this... View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

01 Sep 2023
News

In My Humble Opinion: Futures Investor

Barclays, Roosevelt has held key positions in domestic and international finance, financial and derivative products, and government-advisory initiatives. By the mid-2000s, as awareness of global warming broadened in the business world,... View Details

Keywords: Deborah Blagg; climate change; investment banking; leadership; carbon tax

22 Nov 2024
News

Healthcare Club Hosts its 25th Annual Conference; Alumni Step Out for Global Networking Night; Meet the Club Leader: Andrea Fantacone

Ellerin (MBA 1995) and Robert DeNoble (MBA 1972), the club honored Sir Andrew Witty, CEO of UnitedHealth Group and the Conference Keynote Speaker, with the 2025 Ellerin Achievement Award for his dedicated and innovative leadership in the... View Details

Keywords: Margie Kelley

June 2012 (Revised August 2012)
Case

MF Global: Changing Stripes

By: Clayton Rose, Yasmin Dahya and Jenevieve Lee

Jon Corzine became the CEO of MF Global in March of 2010. Eighteen months later, and in the wake of a massive trade in European sovereign debt, the firm filed for bankruptcy, the 8th largest in U.S. history. As the firm failed it was discovered that over $1.6 billion... View Details

Keywords: Strategy; Leadership; Governance; Bankruptcy; Financial Firms; Financial Crisis; Brokerage; Asset Management; Sovereign Finance; Insolvency and Bankruptcy; Borrowing and Debt; Trade; Business Model

01 Dec 2022
News

Action Plan: To the Letter

Massachusetts, as well as at offices in London, Berlin, New Delhi, Shanghai, Hong Kong, and Tokyo. Strongest in the Latin typefaces, where the company got its start, Monotype is growing the number of offerings available in Chinese, Japanese, Korean, and other Asian... View Details

Keywords: April White; design; typography; change management; leadership; Special Design Services; Professional Services

15 Jun 2021
News

In My Humble Opinion: Building Blocks

served as CEO of AEW’s Curzon Global Partners before starting Tristan Capital Management in 2009, a real estate investment firm with eight offices across Europe and more than 12 billion in assets under management, where Lewis is now... View Details

Keywords: Julia Hanna; diversity; leadership; real estate; Real Estate

February 2016
Supplement

The Maggi Noodle Safety Crisis in India (C)

By: Karthik Ramanna and Radhika Kak

The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles, citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details

Keywords: Multinationals; Globalization; Regulation; Customer Relations; Business And Government; Safety; Leadership; Food; Multinational Firms and Management; Governance Compliance; Crisis Management; Customer Focus and Relationships; Business and Government Relations; Food and Beverage Industry; Delhi

February 2016 (Revised June 2016)
Supplement

The Maggi Noodle Safety Crisis in India (B)

By: Karthik Ramanna and Radhika Kak

The local government in Delhi has ordered a ban on Nestlé's flagship product in India—Maggi Noodles, citing excessive lead content per government lab tests. Nestlé disputes the government tests, noting that internal and third-party tests show the product to be safe.... View Details

Keywords: Multinationals; Globalization; Regulation; Customer Relations; Business And Government; Safety; Leadership; Food; Multinational Firms and Management; Governance Compliance; Crisis Management; Customer Focus and Relationships; Business and Government Relations; Food and Beverage Industry; Delhi

01 Jun 2023
News

Buy Big, Sell Small

conversations about layoffs and pay cuts we discussed in The Founder’s Journey course at HBS weren’t theoretical anymore. I wasn’t sleeping at night.” Scrambling for another small business–oriented tech startup idea—one that might take hold during a View Details

Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade

January 2018 (Revised May 2018)
Case

Transformation at ING (A): Agile

By: William R. Kerr, Federica Gabrieli and Emer Moloney

In December 2017, Vincent van den Boogert, CEO of ING in the Netherlands, was reflecting upon the company’s “agile” transformation, a reorganization of work that had been critical to respond to and exceed rapidly changing customer expectations. Launched in 2015 at the... View Details

Keywords: Organizational Change; Organizational Management; Workforce; Agile; Change Management; Leadership; Transformation; Organizational Change and Adaptation; Organizational Structure; Leading Change; Cross-Cultural and Cross-Border Issues; Banking Industry

November 2015 (Revised February 2017)
Case

Cisco Systems: In Search of the Next CEO

By: Boris Groysberg, Sarah L. Abbott, Olivia Hull and J. Yo-Jud Cheng

It’s August 2014 and John Chambers is expected to announce his retirement after 17 years as CEO of global technology giant Cisco Systems. Under Chambers’s leadership, Cisco has grown from $2.2 billion in annual revenues and under 4,000 employees to revenues of $46... View Details

Keywords: Leadership; Succession Planning; CEO Succession; Managing Change; Person-organization Fit; Management Succession; Transition; Talent and Talent Management; Change Management; Retirement; Innovation Leadership; Recruitment; Corporate Governance; Experience and Expertise; Technology Industry; Information Technology Industry; United States; San Jose; California

01 Jun 2024
News

Quantum Leap

than 300 companies are currently active in the quantum space and that more than $3 billion in investment has poured into the sector globally over the past few years. “There’s a lot of money going into the ecosystem,” Kumar says. That... View Details

Keywords: Alexander Gelfand; photographed by Chris Sorensen; quantum computing; innovation; leadership; Computer and Electronic Product Manufacturing; Manufacturing

January 2016
Case

Open Innovation at Fujitsu (A)

By: Amy C. Edmondson and Jean-François Harvey

This case study examines the open innovation journey at Fujitsu, a global information and communication technology company. The case ends with the location decision between Tokyo, Japan, downtown San Francisco or Sunnyvale, California, regarding establishing a small... View Details

June 2013
Case

Comprosa

By: Jim Sharpe and Jose Luis Barbero

A Spanish manufacturer of packaging films has successfully returned to break even and is considering options to attain sustainable profitability. View Details

Keywords: Turnaround; Turnarounds; Distressed Debt; Private Equity; Cash Flow Analysis; Supplier Relationship; Supply Chain Management; Unions; Global Competitiveness; Leadership And Managing People; Sales Force Management; Sales Compensation; Insolvency and Bankruptcy; Global Strategy; Salesforce Management; Cash Flow; Chemical Industry; Manufacturing Industry; Spain

06 Dec 2021
News

Turning Point: Makeover

rebuilt our team, held space for my people during a wave of AAPI hate, and tripled our growth rate. I will never again doubt my ability to lead and am committed to helping others see themselves clearly too. Vicky Tsai is the founder of Tatcha and a View Details

Keywords: entrepreneurship; leadership; purpose; Asian American; beauty industry; Miscellaneous Manufacturing; Manufacturing

April 2018 (Revised May 2018)
Teaching Note

Haier: Incubating Entrepreneurs in a Chinese Giant

By: Rosabeth Moss Kanter and Jonathan Cohen

This Teaching Note helps instructors teach the HBS case, “Haier: Incubating Entrepreneurs in a Chinese Giant,” (HBS No. 318-104) presenting analysis of the case and a teaching plan to guide classroom discussions. View Details