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Show Results For
- All HBS Web
(1,032)
- People (2)
- News (290)
- Research (629)
- Events (2)
- Multimedia (32)
- Faculty Publications (537)
- 30 Oct 2023
- News
Frei And Morriss On How To Move Fast And Drive Big Change
- 24 Oct 2023
- News
10 Beliefs That Get in the Way of Organizational Change
- 17 Oct 2023
- News
10 Emotions That Are Undervalued in the Workplace
- 03 Oct 2019
- News
Driven
- 02 Jun 2020
- News
Risking Authenticity in the Digital Age
- 05 Jun 2020
- News
FT business books: April to June edition
- 01 Jun 2016
- News
Faculty Q&A: That’s Classic
Lead to Rome, a one-off elective course team-taught by HBS professor Frances Frei (left) and Harvard history and classics professor Emma Dench (right), juxtaposed ancient texts by Julius Caesar, Seneca, Tacitus, and others with... View Details
Keywords: Julia Hanna
- 22 Nov 2022
- News
Alumni Summit Explores Leadership for a Sustainable Future
Clubs News Clubs News The HBS Club of France hosted 250 alumni and guests at the Institut de France for the HBS European Alumni Summit, held October 21–23. The conference, titled Re.Invent: Leadership for... View Details
Keywords: Margie Kelley
- 01 Jun 2011
- News
Faculty Think Tank
(director, MBA Student and Academic Services), and Clayton Rose. Felix Oberholzer-Gee has his back to the camera, and Youngme Moon, chair of the MBA Program, is connected via speaker phone. Not present are Frances Frei (head of the design... View Details
Keywords: FIELD program
- 07 Mar 2025
- News
Leaders Can Move Fast and Fix Things
- 18 Nov 2024
- News
10 Movies Every Leader Should Watch
- 12 Mar 2024
- News
How to Bring Good Ideas to Life: The Paul English Story
- 10 Oct 2023
- News
10 Reasons Why Inclusion Is a Competitive Advantage
- Research Summary
Managing Service Operations Course Development
By: Frances X. Frei
Managing Service Operations is an Elective Curriculum course taught at HBS.
Over thirty cases and exercises have been created for the course. For a list of
the cases developed for this course, please see the Publications link below.
For the most recent syllabus,... View Details
- April 2008
- Teaching Note
New Service Design Exercise (TN)
By: Frances X. Frei
Teaching Note for [605053]. View Details