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Show Results For
- All HBS Web
(1,771)
- People (6)
- News (396)
- Research (1,006)
- Events (11)
- Multimedia (1)
- Faculty Publications (434)
Leonard A. Schlesinger
Leonard A. Schlesinger is Baker Foundation Professor at the Harvard Business School where he serves as Chair of the School’s Practice based faculty and faculty Chair of the MBA Field Global Immersion program. He has served as a member of the HBS faculty from 1978 to... View Details
- 2015
- Article
Percentage Cost Discounts Always Beat Percentage Benefit Bonuses: Helping Consumers Evaluate Nominally Equivalent Percentage Changes
The Magic That Makes Customer Experiences Stick
The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details
- Program
General Management Program
- August 2021
- Article
Hoping for the Worst? A Paradoxical Preference for Bad News
- September–October 2020
- Article
Managing Churn to Maximize Profits
Strategies to Fight Ad-sponsored Rivals
- Article
Four Things No One Will Tell You About ESG Data
Bridging the Gap with the ‘New’ Economic History of Africa
W. Carl Kester
Carl Kester is a Baker Foundation Professor and the George Fisher Baker Jr. Professor of Business Administration, Emeritus at Harvard Business School. He is a member of the Finance Unit. He served as Deputy Dean for Academic Affairs (2006-2010), Chairman of the... View Details
- 07 Apr 2015
- First Look
First Look: April 7
- 18 Nov 2014
- First Look
First Look: November 18
- July 2022
- Article
The Passionate Pygmalion Effect: Passionate Employees Attain Better Outcomes in Part Because of More Preferential Treatment by Others
- 04 Oct 2023
- HBS Seminar
Ithai Stern, INSEAD
- 17 Jan 2017
- First Look
First Look at New Research: January 17
- 13 Feb 2013
- Research & Ideas
5 Weight Loss Tips From Behavioral Economists
- 2023
- Article
Bridging the Gap with the ‘New’ Economic History of Africa
- Article
Humblebragging: A Distinct—and Ineffective—Self-Presentation Strategy
- September 2010
- Article
Strategies to Fight Ad-sponsored Rivals
- Web