Publications

26 Nov 2001
Research & Ideas

How Toyota Turns Workers Into Problem Solvers

to become so skilled as problem solvers, they had to be led through their training by a capable team leader and group leader. The team leader and group leader were capable of teaching these skills in a directed, learn-by-doing fashion, because they too were... View Details

Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto

17 Jun 2015
Lessons from the Classroom

Excellence Comes From Saying No

fashion at the commission there was no need to 'rock the boat,'" he wrote. "I tolerated more than I should have." The student ended his essay with some concrete suggestions on how to reform the commission. "They each... View Details

Keywords: by Michael Blanding

16 Aug 2004
Research & Ideas

Luxury Isn’t What It Used to Be

showcased the ongoing appeal of its more timeless products while expanding into fashionable clothing and accessories for men and women. "You can buy the classic trench coat forever. But we've introduced products that have added more... View Details

Keywords: by Julia Hanna; Consumer Products

28 Feb 2023
Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 1)

opened a small American Chinese restaurant in Dallas, and in the classic fashion to save money, I would often help out. At HBS, I have had the privilege to explore, reflect, and find my calling. I realize that I love food and restaurants!... View Details

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

an integrated fashion to achieve real impact. Competitiveness strategies combine efforts to upgrade general conditions in an economy with efforts that are targeted at the specific conditions affecting individual groups of activities.... View Details

Keywords: by Christian Ketels

February 2018 (Revised October 2019)
Technical Note

The Art and Science of Brand Valuation

By: Jill Avery

Brand valuation, the art and science of calculating the economic value accruing to a firm from its use of an intangible brand asset, yields frustratingly inconsistent, discrepant, and, therefore, controversial results. While it is widely accepted that brands are... View Details

July 2015 (Revised January 2020)
Case

Horst Dassler, Adidas, and the Commercialization of Sport

By: Geoffrey Jones, Michael Norris and Sophi Kim

The case focuses on the career of Horst Dassler, the son of the founder of the German-based sports shoe manufacturer Adidas. The origins of the firm were in the interwar years, and it rose to public prominence after it provided spikes for Jesse Owens, the famous... View Details

Web

Understanding Entrepreneurial Opportunity in Kazakhstan - Global Activities 2020

evolving challenges and opportunities for innovative business models like Kaspi.kz.” More on Middle East & North Africa Approaching Business with an Artistic Eye Yazan Halwani (MBA 2020) pursued an HBS MBA to gain the business skills he needed to further his artistic... View Details

21 Feb 2005
Op-Ed

Is Business Management a Profession?

American management today, we would argue, is that it has succeeded in assuming many of the appearances and privileges of professionalism while evading the attendant constraints and responsibilities. Although it is now fashionable in some... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

point is the most crucial—employee trust is hard to regain once it’s lost. E = Execute your organization’s post-COVID workforce plan in a timely fashion and evaluate your progress constantly. Ultimately, the TAKE framework is about... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

November 2022 (Revised June 2023)
Case

UGG Steps into the Metaverse

By: Shunyuan Zhang, Sharon Joseph, Sunil Gupta and Julia Kelley

In the fall of 2022, boot maker UGG and its parent company, Deckers, were working to position the brand in the nascent but fast growing metaverse. The metaverse, the online realm that individual users could navigate as digital avatars, was becoming more commercialized,... View Details

Keywords: Metaverse; Digital Marketing; Innovation and Invention; Marketing Channels; Marketing Strategy; Social Marketing; Internet and the Web; Fashion Industry; Fashion Industry; Fashion Industry; United States

Research Summary

Markets of Progress: Coffee, Commerce, and Community in the Soconusco, Chiapas, 1867-1920

Markets of Progress presents a new holistic story of rural development in Mexico at the turn of the century. In the Soconusco, as in regions throughout the world, the accelerating circulation of commodities and capital, ideas and immigrants reshaped society... View Details

Keywords: Commodities; Coffee; Mexico; Foreign Investment; Institutions; Immigration; Developing Agriculture; Development; Export Crop; Emerging Market; Property Rights; Labor History; History; Capital Markets; Business History; Agriculture and Agribusiness Industry; Latin America; Mexico; Central America

01 Dec 2022
News

Full Court Press

that most excited Williams. Speaking on the outdoor patio of the Kigali Marriott a few days before the BAL championship, he noted that, earlier in the week, he had attended a curated meal of African cuisine that featured a fashion show.... View Details

Keywords: Dan Morrell

29 Oct 2006
Research & Ideas

The History and Influence of Andy Grove

in 1993, and we stayed in touch in a desultory fashion ever since. Andy believes in "strategy by speechmaking." Because he has a sense of history, he often uses analogies from the past to illustrate his arguments. I am an... View Details

Keywords: by Sean Silverthorne; Computer

01 Dec 2009
News

One Man Crime Wave

the typewriter, keeping thirty short stories at a time out for consideration and ignoring hundreds of rejections. He was the purest sort of entrepreneur, fashioning something out of nothing more substantial than a typewriter, paper, and... View Details

Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information

20 Mar 2000
Research & Ideas

Incubators: The New Venture Capitalists?

literally last night, Lycos Labs. Our goal will be to partner with angels, VCs, universities, in a fashion whereby several young companies will get the opportunity to start their business on our campus here in the Waltham area."... View Details

Keywords: by Kenneth Liss

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details