Publications

13 Apr 2020
News

What Good Leadership Looks Like During This Pandemic

10 Aug 2015
Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

Here's a tip for companies looking to woo customers away from the competition: Besides advertising fair prices for your products, try advertising fair wages for your employees. Recent research from Harvard Business School indicates that shoppers prefer retailers that... View Details

Keywords: by Carmen Nobel; Retail

September 2004 (Revised October 2004)
Case

Pat Anderson

By: Leslie A. Perlow and Daisy Wademan

Patten Bank's pending sale jeopardizes Pat Anderson's prospect of receiving an expected year-end bonus. What to do now? This problem follows several earlier conflicts that Anderson has confronted during the past four-and-one-half years spent working as an analyst and... View Details

Keywords: Change Management; Organizational Culture; Organizational Change and Adaptation; Conflict Management; Power and Influence; Executive Compensation; Banking Industry; Financial Services Industry; United States

Find at Harvard

15 Mar 2022
News

Digital Transformers Don’t Neglect The In-Person Experience, They Reimagine It

20 Apr 2021
News

Returning to the Office in an Optimal Way

24 May 2022
Blog Post

Get to Know 2022 Class Day Student Speaker Peter James Kiernan

graduation ceremonies. It is planned and conducted by a committee of second-year MBA students. An Albany, NY, hotel room was not where Kiernan had expected to spend winter break his first year at Harvard Business School. But it was where... View Details

Research Summary

Entrepreneurship in Education Reform

This work explores two questions in the US public education system. First, is there a correlation between improved leadership and management practices and increased student outcomes? And second, can the introduction of market forces such as customer choice among... View Details

27 Apr 2015
News

HBX, HBS’s Online Education Initiative, Announces Agreement with Amherst College

20 Sep 2011
News

Filling "Institutional Voids" in Emerging Markets

February 2014 (Revised January 2024)
Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino

Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details

Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India

09 Nov 2016
Blog Post

Learning from Classmates at HBS

that I would meet incredible people from all around the world with experiences in a wide variety of industries. What I didn’t expect was how unique every one of my classmates' stories and perspectives would be, and that really shapes the... View Details

April 1980
Case

Peter Green's First Day

Peter Green, a new salesperson for Scott Carpets, learns firsthand that his largest account has always been given a discount based on falsified information and expects the same preferred treatment to continue. Peter's boss condones the discount. Peter must decide... View Details

Keywords: Ethics; Rank and Position; Conflict and Resolution

August 1972 (Revised November 2002)
Case

Prelude Corporation

Describes a company that is seeking to restructure the lobster fishing industry by applying technology and management to what has been essentially a cottage industry. The student is expected to identify and evaluate the strategy pursued by the company to date and then... View Details

Keywords: Technology; Strategy; Leading Change; Animal-Based Agribusiness; Industry Growth; Agriculture and Agribusiness Industry; Food and Beverage Industry

September 2010
Case

Merck: Investing in Science-Based Business (Abridged)

By: Ananth Raman and Inga Katharina Maurer

Ray Gilmartin faces a dilemma. His company's credibility has been damaged by the recent withdrawal of Vioxx, a multi-billion dollar drug. Moreover, the withdrawal of Vioxx would imply that Merck would fail to meet analysts' earnings expectations for 2005 unless... View Details

Keywords: Factories, Labs, and Plants; Cost Management; Production; Research and Development