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  • All HBS Web  (1,412)
    • People  (4)
    • News  (253)
    • Research  (930)
    • Events  (4)
  • Faculty Publications  (216)
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  • 2017
  • Other Book

Good Work: The Taylor Review of Modern Working Practices

By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent
I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of... View Details
Keywords: Future Of Work; Labor Relations; Marketplaces; Employment; Labor and Management Relations; Labor; Markets
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Taylor, Matthew, Greg Marsh, Diane Nicol, and Paul Broadbent. Good Work: The Taylor Review of Modern Working Practices. London: Great Britain, Department for Business, Energy & Industrial Strategy, 2017. Electronic.
  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

effective solution for companies. She co-wrote the journal article with HBS doctoral student Grace Cormier, as well as three employees of Happify, Allison L. Williams, Acacia C. Parks, and Julia Stafford. Happify, which funded the... View Details
Keywords: by Dina Gerdeman; Health
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

later? At least in some cases, the answer is yes, according to Harvard Business School researchers who tested the effects of highlighting a product’s trade-offs with almost 400,000 customers of Australia’s largest bank. MoonSoo Choi Most... View Details
Keywords: by Danielle Kost
  • 15 Apr 2015
  • Research & Ideas

Why Americans Voted for an Income Tax

Roosevelt in the 1930s: "With the enactment of the Income Tax Law of 1913, the Federal Government began to apply effectively the widely accepted principle that taxes should be levied in proportion to ability to pay and in proportion... View Details
Keywords: by Matthew C. Weinzierl
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

focuses mainly on work related to developing countries. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53305 November 2017 Research Policy The Career Effects of Scandal: Evidence from Scientific Retractions By: Azoulay,... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

many "multicultural marketing" efforts are both limited and limiting, and how firms can go beyond demographic data to craft effective strategies for selling to ethnic markets within the U.S. Read the Paper: View Details
Keywords: Sean Silverthorne
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

road. He goes on to say, "When there's no man around, Goodyear should be." It probably shouldn't be surprising that advertisers took a chauvinistic tone for spots appearing on a game that was expected to be watched mostly by... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

when they have not succeeded, they have the right to expect that they will be involved in creating a solution that makes success more likely on the next try. People who cannot subscribe to these ideas—neither in their words nor in their... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

to generate fresh momentum and bring in independent perspectives. It is easy to decipher the purpose. The team in action, after all, is the team portraying the downturn. But how effective is Big C change in reality? The answer may lie in... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

geographically insulate their trades from the broader commerce, creating in effect two circuits. Yet the professionals also promote specific practices of trade within their circuit to help them distinguish their own pursuit from an... View Details
Keywords: Sean Silverthorne
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

MSPs instead of input suppliers because they want to enjoy the economic value and power created by the indirect network effects typically (though not always) associated with MSPs. Hagiu and Wright note, however, that achieving MSP status... View Details
Keywords: by Julia Hanna
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

and ultimately an excellent journey to learning effective leadership skills in The Adventures of an IT Leader (Harvard Business Press). According to the novel's creators, a fictional approach allowed them to blend real-life incidents they... View Details
Keywords: by Martha Lagace
  • 04 Jan 2012
  • First Look

First Look: January 4

http://www.hbs.edu/research/pdf/11-086.pdf Expectations, Network Effects and Platform Pricing Authors:Andrei Hagiu and Hanna Hałaburda Abstract In markets with network effects, users must form expectations... View Details
Keywords: Carmen Nobel
  • 26 Jun 2017
  • Research & Ideas

How Cellophane Changed the Way We Shop for Food

1933. E.I. du Pont de Nemours & Company Advertising Department records (Accession 1803), Manuscripts and Archives Department, Hagley Museum and Library, Wilmington, Delaware Initial versions of cellophane were waterproof, but not moisture-proof. So, while it was... View Details
Keywords: by Carmen Nobel; Food & Beverage; Retail; Advertising
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

there as a security net to help them, guide them, and confront them, they look at me and say, “I don’t know what you’re talking about.” I believe those 30-year-olds want the same thing the 60-year-olds want. They want an effective manager... View Details
Keywords: by Martha Lagace; Education
  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

praiseworthy. Most individuals who go against their organizations or express their concerns publicly are severely punished. If they're not fired outright, they're usually marginalized and made to feel irrelevant. Our research shows that silence is not only ubiquitous... View Details
Keywords: by Leslie A. Perlow
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

Quantifying performance and measuring results are no longer the sole domain of for-profit enterprises. Today, many nonprofit organizations also find themselves on the hot seat—not with stockholders but with donors who expect similar... View Details
Keywords: by Julia Hanna
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

expect to deal, to feel like they are getting the best price possible. “The dealers argue that they set the price, that Lexus is just the manufacturer,” Schlesinger says. In reality, in the current arrangement, dealers enjoy an... View Details
Keywords: by Sean Silverthorne; Auto
  • 30 Jul 2007
  • Research & Ideas

Repugnant Markets and How They Get That Way

barring secondary effects that have to be watched out for, voluntary transactions are good. It is hard to know what things are valuable, and letting people figure it out for themselves seems right. Many non-economists, however, find the... View Details
Keywords: by Martha Lagace
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

baby aspirin to home computers to the meaning of quality health care. Q: Why are these metaphors important for effective marketing? What happens when marketing does not give attention to them in branding and other efforts? A: Most... View Details
Keywords: by Martha Lagace; Consumer Products
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