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  • 25 Feb 2014
  • First Look

First Look: February 25

  Publications August 2013 Social Psychological & Personality Science Matchmaking Promotes Happiness By: Anik, Lalin, and Michael I. Norton Abstract—Four studies document and explore the psychology underlying people's proclivity to... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

journey from 2003 to 2006. The case describes the changes in the senior team, structure and processes of the organization. It follows two illustrations of a powerful employee engagement process for honest conversations between the senior... View Details
Keywords: Martha Lagace
  • 15 Jun 2010
  • First Look

First Look: June 15

HerzlingerHarvard Business School Case 310-071 Vitality is part of a $2 billion start-up South African and U.K. health insurance firm. It has achieved excellent results in rewarding people for promoting their health. It is now... View Details
Keywords: Martha Lagace
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

business analysts who "tend to be lower level employees and have a high turnover," creating a "losing battle" through the loss of "institutional data knowledge." (Kim Kraemer) Avoid the belief that "whatever is new will solve their... View Details
Keywords: Re: James L. Heskett
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

are, after all, employees not partners; the decision and accountability ultimately accrue to the chief executive. As for the board of directors, only a stream of wrong decisions is likely to stir its concern. In contrast, in a PSF, the... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

Economy, "Recognizing that people who need to cooperate are often separated by a gulf of potential divergent interests and potential mistrust, the best one can do is try to identify and promote a set of values to which most of the... View Details
Keywords: by Melissa Raffoni
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a sales analysis of a leading U.S.... View Details
Keywords: Martha Lagace
  • 13 Dec 2011
  • First Look

First Look: Dec. 13

strong brand, robust growth in international and domestic markets, and premium price and margins, Natura was consistently rated as one of the preferred places to work in Brazil. Its focus on social and environmental responsibility was a source of innovation; strong... View Details
Keywords: Sean Silverthorne
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

professor Michael I. Norton and colleagues Elizabeth W. Dunn and Lara B. Aknin, described in the journal Science, looks into how and why spending money on others promotes happiness. Norton explains more in this Q&A. 7. Marketing Your... View Details
Keywords: by Staff
  • 31 Jul 2012
  • First Look

First Look: July 31

peers. Qualitative data offer insights into the social identification processes underlying demographic similarity effects on turnover and promotion in professional service organizations.   Working PapersLearning from My Success and from... View Details
Keywords: Carmen Nobel
  • 27 Sep 2011
  • First Look

First Look: September 27

Opportunity Authors:Maxim Sytch, Adam Tatarynowicz, and Ranjay Gulati Publication:Organization Science (forthcoming) An abstract is unavailable at this time.   Working PapersManagerial Practices That Promote Voice and Taking Charge among... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2014
  • Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

welfare services leads to an increase in the formation of new companies. (The paper cites a related example: author J. K. Rowling, who wrote the first Harry Potter novel while receiving welfare benefits in the United Kingdom.) "Social insurance programs can View Details
Keywords: by Carmen Nobel; Health
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

technology firms, we show that founders who received advice from other founders with more “hands-on” management styles were more likely to reorient their own management activity and, subsequently, experience lower employee attrition and... View Details
Keywords: Carmen Nobel
  • 23 Sep 2014
  • First Look

First Look: September 23

conduct-that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We conduct one of the first large-scale comparative studies to determine which international, domestic, civil society, and market... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2015
  • First Look

November 17, 2015

Case 615-044 Trouble at Tessei In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and View Details
Keywords: Sean Silverthorne
  • 14 Aug 2007
  • First Look

First Look: August 14, 2007

table? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207122 Putnam Investments: Rebuilding the Culture Harvard Business School Case 406-009 Charles "Ed" Haldeman Jr. is promoted CEO of Putnam... View Details
Keywords: Martha Lagace
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

societal stereotypes of underrepresented minorities, making knowledge intensive firms a rich environment to examine diversity initiatives and explore the dynamics that hinder retention and promotion for underrepresented minorities in... View Details
Keywords: Sean Silverthorne
  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

followers," Deighton says. "It's fascinating when you look at a company like that and what it was able to achieve." The company also enjoyed a nice side benefit: As a result of the social media campaign, prospective employees started... View Details
Keywords: by Dina Gerdeman; Advertising
  • 25 Jun 2013
  • First Look

First Look: June 25

too little influence to structural and situational factors. We examine whether this tendency leads even experienced professionals to make systematic mistakes in their selection decisions, favoring alumni from academic institutions with high grade distributions and... View Details
Keywords: Anna Secino
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

array of the impacts that they generate (or can influence), from environmental conditions to employee health and safety to social conditions like the quality of public education. How can boards best organize themselves and act so as to... View Details
Keywords: Martha Lagace

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