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Show Results For
- All HBS Web
(1,076)
- News (215)
- Research (635)
- Events (1)
- Multimedia (4)
- Faculty Publications (185)
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- 25 Mar 2021
- Research & Ideas
Steer Clear of the Blind Spots That Derail Experiments
tests in virtually every part of the business. Booking.com Chairwoman Gillian Tans has said that the nimbleness that comes with a testing culture helps companies engage employees and develop better products.... View Details
Keywords: by Danielle Kost
- 10 Nov 2020
- Sharpening Your Skills
Research News and Tips: Innovating Across Time Zones
instant-message chat volumes (-8.7 percent).” Companies may want to consider locating their knowledge-worker team members strategically. “Our results suggest that employees engaged in knowledge co-production... View Details
Keywords: by Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Our observations of great service leaders reveal a greater emphasis on those skills demanded for intense personal interaction, engagement with employees at all levels of large people-intensive organizations,... View Details
- 25 Oct 2012
- Research & Ideas
Developing the Global Leader
insatiable need to learn about other cultures." A knack for cross-boundary partnering. "You need to feel comfortable engaging a team in India and giving them as much power as a team in Germany or the United States. There's a... View Details
Keywords: by Julia Hanna
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
behemoth’s corporate culture as it collided with the #MeToo movement’s spotlight on sexual relationships and power in the workplace. And as new information about Easterbrook’s romantic relationship with other employees emerged, it became... View Details
- 25 Jun 2019
- Research & Ideas
The Powerful Strategic Tool Companies Should Not Try to Control
they forge relationships with user groups. Danielle Kost: How can companies engage user communities more effectively? What advantages can they provide a firm? Frank Nagle and Sonali K. Shah: User communities can differentiate a firm’s... View Details
Keywords: by Danielle Kost
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
performance on business-relevant ESG issues based on a firm’s industry membership has a positive association with future financial performance. A company’s efforts to improve its social impact could result in cost savings, increased brand value, innovation, View Details
- 20 Mar 2012
- First Look
First Look: March 20
http://www.springer.com/economics/development/book/978-1-4614-1878-8?changeHeader Employee Selection as a Control System Authors:Dennis Campbell Publication:Journal of Accounting Research (forthcoming) Abstract Theories from the... View Details
Keywords: Sean Silverthorne
- 18 May 2010
- First Look
First Look: May 18
important narratives around the world that encourages students to more fully inhabit the story's hero—leads to fuller engagement and more active learning. We report results using this approach with undergraduate and graduate students in... View Details
Keywords: Martha Lagace
- 30 Apr 2001
- Research & Ideas
Entering the Age of Alliances
$1 million annually in cash and in-kind gifts and helping the organization to expand nationally. City Year in turn played a central role in helping Timberland develop and implement its strategy for community service and a high-engagement corporate culture. City Year... View Details
Keywords: by James Austin
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
allow themselves to appear to be vulnerable, for once lacking the answers to everything? Is it time for more reverse mentoring? What do you think? Share your thoughts in the comments below. Editor’s Note: Heskett speculates on the influence of culture on post-pandemic... View Details
Keywords: by James Heskett
- 17 Feb 2015
- HBS Case
HBS Cases: The Battle for San Francisco
online than with the community outside their door. Companies often limit their community engagement to contributions to nonprofits or organizing volunteer opportunities. "Traditionally, the way these companies View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
Martha Lagace: What is missing in leadership models today? Michael Beer: Most formal leadership models do not incorporate institution-building in their definition of leadership. Leadership is thought of as a means for activating change, View Details
Keywords: by Martha Lagace
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
the social mission. “Hybrids have to simultaneously pursue commercial and social objectives,” says Julie Battilana, an associate professor in the Organizational Behavior unit at Harvard Business School. “The big question is, is it really possible to do well on the... View Details
Keywords: by Carmen Nobel
- 28 Jun 2010
- HBS Case
Cincinnati Children’s Hospital Medical Center
Health-care reform is more than a political football. For twenty years it's been a ground-level topic of increasing importance for the administrators, physicians, nurses, and frontline employees who interact with patients every day.... View Details
- 21 Sep 2010
- First Look
First Look: September 21, 2010
access pushes decisions down, as it allows for superior decentralized decision making without an undue cognitive burden on those lower in the hierarchy. Better communication pushes decisions up, as it allows employees to rely on those... View Details
Keywords: Sean Silverthorne
- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
change. Employee surveys, 360-degree feedback, interviews by external consultants, and even relatively honest one-to-one conversations between a key manager and the CEO (remember the courageous discussion Sherron Watkins had with Kenneth... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
http://hbswk.hbs.edu/item/6792.html Published: October 31, 2011 When evaluating compensation issues, economists often assume that both an employer and an employee make rational, albeit self-interested choices while working toward a goal.... View Details
Keywords: by Staff
- 29 May 2014
- Research & Ideas
Research Symposium 2014
of Leadership and Management; Associate Professor Karthik Ramanna ; and Michael Porter, Bishop William Lawrence University Professor. Speaking Up Recognizing problems in the workplace is commonplace. Speaking up about those problems is less so. Why? Because View Details
- 03 May 2016
- First Look
First Look, May 3, 2016
Zou Abstract—There is relatively little prior evidence on the potential impact of rank and file employees on financial reporting choices outside union negotiations. We contribute to the literature by providing new evidence that firms... View Details
Keywords: Sean Silverthorne