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Show Results For
- All HBS Web
(663)
- People (4)
- News (165)
- Research (369)
- Events (4)
- Multimedia (9)
- Faculty Publications (334)
- 01 Sep 2014
- News
New Idea: On-Demand Package Delivery
spring, Moskowitz and five classmates launched a startup they call Boxxify to provide a solution. E-commerce customers have their packages delivered to Boxxify, which, for a $7 fee (regardless of number of items), drops them off with... View Details
Keywords: Francis Storrs
- Profile
Andres Sarmiento
Why was earning your MBA at Harvard Business School important to you? Working at American Airlines' through the bankruptcy process made me reconsider the form of impact that I intended to have. My career until that point had consisted in sharpening my technical skills... View Details
- 24 Apr 2014
- News
An engine of innovation in public education
inner-city school in New York City, before HBS. After receiving dual graduate degrees at Harvard, Leschly sold Exchange.com, the e-commerce site he created, to Amazon. Years later, he returned to HBS to teach a course he developed,... View Details
Melody Koh
was a Product Manager at Fab.com leading marketing & analytics products and the founder/CEO of a seed-funded wine subscription e-commerce service. Melody was also a venture investor at Time Warner’s strategic VC group and was one of six... View Details
Keywords: Venture Capital
- April 2013 (Revised June 2018)
- Teaching Note
Amazon, Apple, Facebook, and Google 2018
By: John Deighton and Leora Kornfeld
Keywords: Amazon; Apple; Facebook; Google; Online Platforms; Marketing; E-commerce; Digital Platforms; Digital Marketing
- Profile
Cynthia Samanian
Why was earning your MBA at HBS important to you? There were many reasons why I knew HBS was the right fit for me, both in the classroom and in my career. First, I was thrilled to experience the unique and engaging classroom dynamic offered through the HBS case method.... View Details
- November 2014 (Revised January 2017)
- Case
Micromax: Scaling the Largest Indian Mobile Handset Company
By: Ranjay Gulati, Rachna Tahilyani and Alicia DeSantola
It is January 2014 and Rahul Sharma, cofounder of Micromax Informatics (Micromax), the largest Indian mobile handset company, is preparing for an emergency conference call with his private equity investors. In the last six years, Micromax had grown its annual product... View Details
Keywords: Mobile; Scaling; Indian Software Development; Consumer Behavior; Management Turnover; Mobile and Wireless Technology; Management; E-commerce; Technology Industry; Telecommunications Industry; India
Gulati, Ranjay, Rachna Tahilyani, and Alicia DeSantola. "Micromax: Scaling the Largest Indian Mobile Handset Company." Harvard Business School Case 415-034, November 2014. (Revised January 2017.)
- 25 Aug 2022
- News
Hair Today
extensions market. Today, Upgrade is an e-commerce site where customers can create a customized wig at an average cost of $500; it also has a brick-and-mortar location in Houston’s Third Ward, where Winters was raised by her grandmother.... View Details
- 25 Jul 2016
- Blog Post
Advice on Switching Careers While at HBS
many retail speakers as I could, typically 1-2 presentations a week, covering everything from large fashion brands to small e-commerce start ups. I found I always learned at least one useful thing per session that helped boost my... View Details
- 01 Oct 2000
- News
New and Improved
shaped and honed the class. We've selected eight classmates whose professional expertise ranges from Girl Scout cookies to e-commerce and whose stories suggest the diverse endeavors of the class as a whole. While "older and wiser" is an... View Details
- Article
Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management
By: Marshall Fisher and Ananth Raman
We review papers published in Production and Operations Management (POM) during its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory... View Details
Keywords: RFID; Innovation and Invention; Technology Adoption; Operations; E-commerce; Strategy; Retail Industry
Fisher, Marshall, and Ananth Raman. "Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management." Special Issue on The 30th Anniversary Issue of Production and Operations Management edited by Subodha Kumar and Christopher S. Tang. Production and Operations Management 31, no. 12 (December 1, 2022): 4452–4461.
Matt Higgins
landed on the Wall Street Journal bestseller list. Higgins serves as an Executive Fellow at the Harvard Business School, co-teaching the SIP “Moving Beyond Direct-to-Consumer”. Matt can provide advice and support on: building and scaling startups View Details
- 01 Sep 2003
- News
Jeanne Jackson
strengths. “During the go-go Internet years, there was pressure at Gap and Wal-Mart to treat the online operation as a separate business,” she recalls. “What we learned is that our e-commerce function needed to be an extension of what we... View Details
- 01 Oct 2000
- News
Linda B. Kanner: All in the Family
healthy perspective during her recent initiation into the topsy-turvy world of start-ups, as cofounder of Boston-based edu.com. "If I was able to get through HBS under those circumstances, I figured I could handle anything," Kanner remarks. Kanner describes her plunge... View Details
Keywords: Julia Hanna
- November 2013
- Article
Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping
By: Jill Avery, Thomas Steenburgh, John A. Deighton and Mary Caravella
Buying a product has never been easier. Consumers can shop online, over the phone or via mail order, from home or on the go, and if they want to experience touch and feel, they can also visit a "real" store. Often, one and the same retailer offers several of these... View Details
Keywords: Channel Management; Retailing; Marketing; Marketing Channels; Marketing Strategy; E-commerce; Retail Industry; United States
Avery, Jill, Thomas Steenburgh, John A. Deighton, and Mary Caravella. "Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping." GfK Marketing Intelligence Review 5, no. 2 (November 2013).
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- May 2021 (Revised February 2025)
- Teaching Note
Zara: An Integrated Store and Online Model (A) and (B)
By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case Nos. 620-073 and 620-074. View Details
Keywords: Stores; Integration; Operations; Business Model; Strategy; E-commerce; Retail Industry; Fashion Industry; Europe
- Fast Answer
Web traffic statistics
Where can I get web traffic statistics for specific Internet sites? HBS subscribes to: eMarketer compiles freely available Internet and e-commerce statistics. The following provide freely available statistics: Quantcast provides... View Details
- May 2021 (Revised August 2021)
- Supplement
Zara: An Integrated Store and Online Model (A) and (B)
By: Antonio Moreno and Anibha Singh
- December 2019
- Article
The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment
By: Donald Ngwe, Kris J. Ferreira and Thales Teixeira
Many online stores are designed such that shoppers can easily access any available discounted products. We propose that deliberately increasing search frictions by placing small obstacles to locating discounted items can improve online retailers’ margins and even... View Details
Keywords: Online Retailing; Friction; Effor; Search Costs; Price Discrimination; Marketing; Consumer Behavior; Strategy; Price; E-commerce; Retail Industry; Fashion Industry
Ngwe, Donald, Kris J. Ferreira, and Thales Teixeira. "The Impact of Increasing Search Frictions on Online Shopping Behavior: Evidence from a Field Experiment." Journal of Marketing Research (JMR) 56, no. 6 (December 2019): 944–959.