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    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders accelerate performance and design for excellence in leadership, strategy, and operations. She regularly advises senior executives... View Details

    Keywords: airline; banking; fast food; financial services; health care; hotels ＆ motels; management consulting; media; nonprofit industry; professional services; retail financial services; service industry; sports; telecommunications; tourism; travel
    • 28 Nov 2023
    • Book

    Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

    interviews, and several original datasets to first elaborate two ideal typical models of state-business relations under authoritarianism, and second, explains why relations appear closer to one pattern or another. “Business elites can... View Details
    Keywords: by Sean Silverthorne
    • May 1991
    • Article

    Presidential Commitment and the Veto

    By: Daniel E. Ingberman and Dennis Yao
    A president's power to veto is widely recognized as an important weapon in the struggle with Congress over legislation. In this paper we investigate the effectiveness of the veto weapon with a simple model of presidential powers that incorporates informal institutional... View Details
    Keywords: Government Legislation; Laws and Statutes; Financial Markets; Value; Taxation; Conflict and Resolution; Research; Performance Effectiveness; Legal Services Industry
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    • March 2002 (Revised July 2004)
    • Case

    RWE and the Proposal for a German Electricity Regulator

    In April 2001, Dietmar Kuhnt, CEO of the German energy giant RWE, had to make a decision that would affect his company's future. Profits in the electricity sector depended heavily on regulatory rules that influenced industry structure and pricing. RWE had emerged... View Details
    Keywords: Energy Generation; Governance Compliance; Business Strategy; Energy Industry; Germany
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    • April 2015
    • Article

    Money Creation and the Shadow Banking System

    By: Adi Sunderam
    Many explanations for the rapid growth of the shadow banking system in the mid-2000s focus on money demand. This paper asks whether the short-term liabilities of the shadow banking system behave like money. We first present a simple model where households demand money... View Details
    Keywords: Financial Instruments; Banks and Banking
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    • 2007
    • Working Paper

    Optimal Reserve Management and Sovereign Debt

    By: Laura Alfaro and Fabio Kanczuk
    Most models currently used to determine optimal foreign reserve holdings take the level of international debt as given. However, given the sovereign's willingness-to-pay incentive problems, reserve accumulation may reduce sustainable debt levels. In addition, assuming... View Details
    Keywords: Sovereign Finance; Borrowing and Debt; Financial Liquidity; International Finance; Emerging Markets; Mathematical Methods
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    • 2020
    • Book

    Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World

    By: Marco Iansiti and Karim R. Lakhani
    In industry after industry, data, analytics, and AI-driven processes are transforming the nature of work. While we often still treat AI as the domain of a specific skill, business function, or sector, we have entered a new era in which AI is challenging the very... View Details
    Keywords: Artificial Intelligence; Technological Innovation; Change; Competition; Strategy; Leadership; Business Processes; Organizational Change and Adaptation; AI and Machine Learning
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    • 26 Mar 2007
    • Research & Ideas

    Learning from Failed Political Leadership

    people's minds. This book takes a long look ahead—yes, the future can and must be envisaged, and it can be done well—and devises a strategy based on what is to come, not what is past. Business leaders must be able to predict the changing View Details
    Keywords: by Martha Lagace
    • 2023
    • Chapter

    Marketing Through the Machine’s Eyes: Image Analytics and Interpretability

    By: Shunyuan Zhang, Flora Feng and Kannan Srinivasan
    he growth of social media and the sharing economy is generating abundant unstructured image and video data. Computer vision techniques can derive rich insights from unstructured data and can inform recommendations for increasing profits and consumer utility—if only the... View Details
    Keywords: Transparency; Marketing Research; Algorithmic Bias; AI and Machine Learning; Marketing
    Related
    • 12 Aug 2008
    • First Look

    First Look: August 12, 2008

    conceptual model and propositions that highlight the attributes of effective workforce diversity initiatives and the process through which workforce diversity initiatives become effective. We focus on knowledge-intensive work and argue... View Details
    Keywords: Sean Silverthorne
    • 2008
    • Chapter

    Knowledge Work, Craft Work, and Calling

    Social critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements of work that have been... View Details
    Keywords: Organizational Change and Adaptation; Working Conditions; Production; Knowledge Use and Leverage; Management Practices and Processes; Employees
    Related
    • February 2003 (Revised June 2003)
    • Case

    Interface's Evergreen Services Agreement

    In an attempt to reduce its ecological footprint, Interface Americas, a leading manufacturer of commercial carpet tile, has launched the Evergreen Services Agreement (ESA)--a lease agreement that provides would-be carpet purchasers with comprehensive floor-covering... View Details
    Keywords: Business Model; Product; Environmental Sustainability; Innovation and Invention; Leasing; Consumer Products Industry; Houston
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    • Research Summary

    Reinvention and "Technology Reemergence"

    By: Ryan L. Raffaelli

    The prevailing view of industry and technology evolution has emphasized displacement, on the assumption that old technologies and organizational forms will disappear when newer ones arrive. Professor Raffaelli's research challenges this view by illuminating how and... View Details

    Keywords: Turnarounds; Innovation And Management; Technology Evolution; Change Management; Disruption; Transformation; Transition
    • 2012
    • Article

    Patent Policy, Patent Pools, and the Accumulation of Claims in Sequential Innovation

    By: Gaston Llanes and Stefano Trento
    We present a dynamic model where the accumulation of patents generates an increasing number of claims on sequential innovation. We compare innovation activity under three regimes—patents, no-patents, and patent pools—and find that none of them can reach the first best.... View Details
    Keywords: Patents; Taxation; Innovation and Invention
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    • 12 Jan 2011
    • Working Paper Summaries

    Modularity for Value Appropriation--How to Draw the Boundaries of Intellectual Property

    Keywords: by Carliss Y. Baldwin & Joachim Henkel
    • 06 Jun 2005
    • Research & Ideas

    Microsoft vs. Open Source: Who Will Win?

    market leadership position? "We believe that there is still a great deal of confusion and puzzlement on how this competitive battle will develop," say the authors of the academic paper Dynamic Mixed Duopoly: A View Details
    Keywords: by Sean Silverthorne; Technology
    • 01 Aug 2006
    • First Look

    First Look: August 1, 2006

    context of race within today's dynamic and diverse organizations. First, we delineate several important reasons why it is critical to discuss mentoring and race. We explore how race has been positioned within the literature to provide a... View Details
    Keywords: Sean Silverthorne
    • July 2020 (Revised September 2020)
    • Case

    Property Finder's Strategy for Online Classifieds in the MENA Region

    By: Krishna G. Palepu, Gamze Yucaoglu and Fares Khrais
    The case opens in 2020 as Michael Lahyani, founder and CEO of Property Finder, Dubai’s leading online real estate classifieds portal, contemplates the company’s five-year growth strategy.
    Since its founding in 2005 in the United Arab Emirates (UAE), Property... View Details
    Keywords: General Business; Real Estate; Entrepreneurship; Property; Strategy; Emerging Markets; Growth Management; Online Technology; Real Estate Industry; Technology Industry; United Arab Emirates; Saudi Arabia; Egypt; Turkey
    Related
    • 2020
    • Working Paper

    Reverse Information Sharing: Reducing Costs in Supply Chains with Yield Uncertainty

    By: Pavithra Harsha, Ashish Jagmohan, Retsef Levi, Elisabeth Paulson and Georgia Perakis
    Supply uncertainty in produce supply chains presents major challenges to retailers. Supply shortages create frequent disruptions in terms of promised delivery times, quantity and quality delivered. To alleviate these challenges, dual sourcing--a strategy in which... View Details
    Keywords: Information Sharing; Yield Uncertainty; Ration Gaming; Blockchain; Supply Chain; Risk and Uncertainty
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      Economic Value of the Advertising-Supported Internet Ecosystem

      This 105 page report analyzes the structure and dynamics of the commercial internet by classifying individually the internet-dependent revenues and employment of the 412 largest firms that participate in the ecosystem, and rolling up smaller firms and individuals. The... View Details