Dual-class Share Structure - Publications - Faculty & Research

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

scientist who can’t wait to get to the classroom to share the experiment. If you adopt this mindset, students will remain intellectually and spiritually in the classroom with you.” The Baker Foundation Professor of Management Practice in... View Details

Keywords: by Martha Lagace; Education

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

these frameworks shares that makes them inadequate in explaining the problem? A: The first three frames are rooted in the common tendency to think of gender as an individual characteristic and gender issues as stemming primarily from... View Details

Keywords: by Mallory Stark

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

authors John A. Quelch and Nathalie Laidler-Kylander see branding issues that are shared by many international entities, but also recognize that NGOs have missions and constituencies that add to the complexity of brand management. They... View Details

Keywords: by Manda Salls

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

with the Linux Foundation’s Core Infrastructure Initiative (CII). The Census II analysis and report represent important steps toward understanding and addressing structural and security complexities in the modern day supply chain where... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

18 Feb 2019
Book

What’s Really Disrupting Business? It’s Not Technology

established companies lament the disruption they’re facing at the hand of technologically savvy startups. But Teixeira, the Lumry Family Associate Professor of Business Administration, argues that these newcomers simply spotted and served an emerging customer need... View Details

Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

particular, is to understand patterns of investment and reward, and effectively manage the process that defines the dynamics of buyer-seller evolution, according to Narayandas. But how to do that? New research he shared with other... View Details

Keywords: by Martha Lagace

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

outside facilitators, can help keep the process productive. Next, skills for managing a group process of analyzing a failure with a spirit of inquiry and sufficient understanding of the scientific method are essential inputs to learning from failure as an organization.... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

June 2022 (Revised August 2023)
Case

Strategic Innovation at the United Nations: A Network of Ecosystems

By: Frank Nagle, Elizabeth J. Altman and Amy Klopfenstein

In 2021, Gina Lucarelli, leader of the United Nations Development Programme (UNDP) Accelerator Labs, prepared for a meeting with UNDP Administrator Achim Steiner. The two planned to discuss the future of the Accelerator Labs, a network of social innovation labs located... View Details

Keywords: Change; Disruption; Transformation; Change Management; Education; Learning; Environmental Management; Climate Change; Environmental Sustainability; Geography; Geographic Scope; Global Range; Local Range; Geopolitical Units; Country; Human Resources; Recruitment; Retention; Selection and Staffing; Employees; Employee Relationship Management; Information Technology; Information Management; Innovation and Invention; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Leadership; Innovation Strategy; Knowledge; Knowledge Acquisition; Knowledge Dissemination; Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Organizations; Mission and Purpose; Organizational Culture; Organizational Structure; Organizational Design; Organizational Change and Adaptation; Social Enterprise; Non-Governmental Organizations; Social Psychology; Social and Collaborative Networks; Society; Social Issues; Welfare; Strategy; Cooperation; Adaptation; Public Administration Industry; North and Central America

Citation

Educators

06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

replacement to silver halide film in our core market?" By seeking to create high-priced, performance-competitive digital products, Kodak missed much of the disruptive growth driven by inexpensive digital imaging. Kodak eventually established a strong market View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

and co-author of the new book, Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work. “They have lots of opportunity to change the structures themselves.” The authors of Glass Half-Broken weave academic research... View Details

Keywords: by Kristen Senz

December 2023
Teaching Note

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino

Teaching Note for HBS Case No. 122-101. As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were... View Details

Keywords: Health Care and Treatment; Employee Relationship Management; Knowledge Dissemination; Knowledge Management; Management Practices and Processes; Organizational Design; Organizational Structure; Groups and Teams; Learning; Health Industry; Netherlands

Citation

Purchase

04 Jun 2012
Research & Ideas

The Business of Life

dissatisfaction. Motivation, according to the theory, is determined not by material incentives, but rather by interesting work, recognition, and personal growth. “Life is an unending series of extenuating circumstances.” Christensen View Details

Keywords: by Carmen Nobel

02 Aug 2020
What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

hierarchical bureaucratic structure ill-suited to innovation.” What are other “natural tendencies” alongside the kind that Nick C mentions? His and Joe’s comments suggest that such natural tendencies may not be enough. Effective adoption... View Details

Keywords: by James Heskett; Technology

18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

School Working Paper, Between Home and Work: Commuting as an Opportunity for Role Transitions. The strategy shifts people’s attention from what is happening in the present—the not-so-fun commute—to thoughts that give them a head start with work. This “future focus”... View Details

Keywords: by Dina Gerdeman

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

this at IBM for almost eight years,” she explained on CBS This Morning. “We’re a great proof point of this. Now, after working hard and adjusting our job requisitions, which is one of the structural barriers to address, we no longer... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

27 Sep 2011
First Look

First Look: September 27

Structures Authors:Ranjay Gulati and Maxim Sytch Publication:In Palgrave Encyclopedia of Strategic Management/em>, edited by D. Teece and M. Augier. Palgrave Macmillan, forthcoming Abstract During the last three decades, research in... View Details

Keywords: Sean Silverthorne

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

modern economy, and how governance systems differ internationally. He discussed the key functions of boards and reviewed the challenges boards currently face. Professor Kaplan addressed techniques and tools boards can use to improve effectiveness, and View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

programs must begin with two hallmark approaches. First is a common understanding of the need for integration, and for both sales and marketing to focus on productive sharing of power, information, and resources. Neither the field force... View Details

Keywords: by Benson Shapiro

05 Sep 2018
Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

improvement. Through this collaborative process, the less experienced contributor gains a deeper understanding of the system’s structure and functions. Building on existing literature that has shown the value of learning by doing, Nagle... View Details

Keywords: by Kristen Senz; Computer

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

[This is the fifth installment in a monthly series on management issues in the time of COVID-19.] We have asked approximately 600 CEOs to share with us the most pressing challenges that are keeping them awake at night in the midst of the... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

Publications