Publications

06 Oct 2009
First Look

First Look: October 6

Harvard Business School Case 308-022 CEMEX grew through acquisitions from a Latin American to a global company under the leadership of a CEO who believed in the importance of a "one enterprise" culture and benchmarking against... View Details

Keywords: Martha Lagace

20 Jun 2011
Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

escalating, high-profile campaign against Third World debt, poverty, war and disease. “Any CEO who thinks his or her job is about maximizing shareholder value is living in the past.” Koehn, a Harvard Business School historian who has studied social entrepreneurs and... View Details

Keywords: by Kim Girard; Entertainment & Recreation

27 Oct 2011
Research & Ideas

Horrible Boss Workarounds

"What's horrible is often in the eye of the beholder," she says. "There are many people who complain about their bosses without taking a look at themselves, and vice versa." Kanter recently sat down with HBS Working Knowledge to View Details

Keywords: by Carmen Nobel

February 2022
Case

CityScore: Big Data Comes to Boston

By: Boris Groysberg and Sarah L. Abbott

In 2016, Martin “Marty” Walsh, the Mayor of Boston, introduced CityScore, a data dashboard that measured the city’s progress across a range of metrics. The dashboard was updated daily and publicly available. The mayor frequently discussed the CityScore targets in... View Details

Keywords: Analytics and Data Science; Government Administration; Leadership; Transformation; City; Measurement and Metrics; Public Administration Industry; Boston; United States

November 2019
Case

Chief: Role for Lindsay Kaplan

By: Katherine B. Coffman, Jeffrey J. Bussgang, Kathleen L. McGinn, Julia Kelley and Katherine Chen

In 2018, Lindsay Kaplan is preparing to meet with Carolyn Childers about the possibility of co-founding Chief, a New York-based peer network for women executives. Kaplan is currently the vice president of communications and brand engagement at a successful mattress... View Details

Keywords: Negotiation; Entrepreneurship; Leadership; North and Central America; United States; New York (state, US); New York (city, NY)

25 Jul 2006
First Look

First Look: July 25, 2006

Working PapersA Gentler Capitalism: Black Business Leadership in the New South Africa Authors:Linda A. Hill and Maria T. Farkas Author's Abstract Through her efforts to recruit, hire, and develop minority executives at MTN, a South... View Details

Keywords: Sean Silverthorne

11 May 2011
Research & Ideas

Building a Better Board

discuss what he considers to be the biggest practical issues facing boards today: how to get and give honest assessments without eroding collegiality and trust; how to evaluate the CEO using factors that go beyond financial results; how... View Details

Keywords: by Carmen Nobel

20 Mar 2018
First Look

First Look at New Research and Ideas, March 20, 2018

Harvard Business Review Beating the Odds: Leadership Lessons from Senior African-American Women By: Roberts, Laura Morgan, Anthony Mayo, Robin Ely, and David Thomas Abstract—Any list of top CEOs reveals a stunning lack of diversity. Among... View Details

Keywords: Sean Silverthorne

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

Many of the CEOs we heard from highlighted their concerns about getting communication right, particularly communication with their employees. How often? What platform? What tone? In Leadership on the Line: Staying Alive Through the... View Details

Keywords: by Boris Groysberg and Sarah Abbott

13 Mar 2023
Op-Ed

How Leaders Should Leave

never know when they’ll enter your career path again as prospective bosses, peers, or subordinates. Here is a recommended roadmap for how to resign with grace and class—without burning bridges along the way: Think it through. Discuss your... View Details

Keywords: by John Quelch

06 Nov 2007
First Look

First Look: November 6, 2007

patients' families in an ongoing organizational learning process. The two-case series is particularly distinctive in tracking an organizational change initiative for almost a decade and, as such, uncovers and promotes discussion of the... View Details

Keywords: Sean Silverthorne

05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

trends present special challenges or pressing needs for greater honesty, candor, and transparency in the future? In discussing management issues, we often conclude that "it all depends." Does that kind of thinking apply here?... View Details

Keywords: by Jim Heskett

November 2024
Background Note

Nonprofit Governance: Some Basics

By: Lynn S. Paine and Will Hurwitz

This background note discusses basics about the prevalence, purpose, and unique legal, governance and regulatory dynamics of nonprofits and their boards of directors. The note describes both similarities and differences between for-profit and non-profit governance,... View Details

Keywords: Corporate Governance; Leadership; Mission and Purpose; Nonprofit Organizations; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; United States

2011
Other Unpublished Work

Pioneers in Finance: An Interview with Michael C. Jensen - Part 2

By: Michael C. Jensen and Ralph A. Walkling

This interview is Part 2 of a two-part series in which Professor Ralph Walkling, the Stratakis Chair in Corporate Governance and Executive Director of the Center for Corporate Governance at Drexel University, interviews Professor Michael C. Jensen, Jesse Isidor Straus... View Details

Keywords: Corporate Governance; Ethics; Research; Markets; Leadership

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Inflation Reduction Act This bonus episode features the Harvard Law School Environmental and Energy Law Program’s CleanLaw podcast, where professors Jody Freeman (Harvard) and Greg Dotson (University of Oregon) talk about the US Inflation Reduction Act that was enacted... View Details

Keywords: by Danielle Kost

2008
Chapter

When Learning and Performance Are at Odds: Confronting the Tension

By: Sara Jean Singer and A. C. Edmondson

This chapter explores complexities of the relationship between learning and performance. We start with the general proposition that learning promotes performance and then describe several challenges for researchers and managers who wish to study or promote learning in... View Details

Keywords: Learning; Leadership; Organizational Culture; Performance Improvement; Behavior

January 2018
Supplement

Scaling Swagbucks (B)

By: Jeffrey F. Rayport and Matthew G. Preble

“Swagbucks (B),” HBS No. 817123, picks up in mid-2014 following the events described in “Swagbucks (A),” HBS No 817122. Davis and Gorowitz were successful in their efforts to position the company for scale without negatively affecting the company’s foundational... View Details

Keywords: Loyalty Management; Scaling; Scale; Entrepreneurship; Human Resources; Employees; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Leading Change; Growth Management; Religion; Information Technology; Internet and the Web; Transition; Leadership; Web Services Industry; Technology Industry